Av. Ignacio L Vallarta 5145, Camino Real, Zapopan, Jalisco, 45040, MexicoView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Hard Rock Hotel Guadalajara
8.8/10
Very good
111 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service8.7
Cleanliness8.9
Filter by:
Sort by:
All reviews(111)
Positive reviews(10)
Reviews with photos/video(2)
Negative reviews(1)
Anonymous User
Superior Room
Stayed in Mar 2025
Family
107 reviews
7.0/10
Posted on Apr 20, 2025
Hotel feels tired. As far as I know, it’s new but furniture and overall rooms are damaged.
Security is very overwhelming. You don’t feel welcomed or secure, but harassed at many times.
Francesco Travaini
Deluxe King Room
Stayed in Aug 2024
Solo traveler
55 reviews
10/10
Outstanding
Posted on Sep 24, 2024
It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.
Guest User
Superior Room
Stayed in Apr 2024
Couple
42 reviews
10/10
Outstanding
Posted on May 29, 2024
Amazing rooms, super clean, comfortable beds and great smell of the place.
Magali Navarro
Deluxe King Room
Stayed in Sep 2023
Couple
1 reviews
10/10
Outstanding
Posted on Oct 18, 2023
The best Hotel in Guadalajara, I will return without a doubt
Original textTranslated by Google
Guest User
Deluxe King Room
Stayed in Oct 2025
Business traveler
1 reviews
9.0/10
Great
Posted on Nov 11, 2025
El hotel me encanta la temática que tiene está en mi tercera vez que me quedo el personal muy atento pero la habitación que me tocó olía a drenaje el de mantenimiento me dijo que los aires les echan agua residual para que enfríe lo recomendable es tener personal capacitado para diferentes áreas porque estamos hablando de un aire acondicionado no de un cooler que se le echa agua para que te dé el aire no frío si no húmedo espero tomen esto en cuenta gracias