Hotel National Zermatt
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Hotel National Zermatt

No. 19 of Top 4-star Select Hotels in Zermatt
Matterstrasse 39, Zermatt, Canton of Valais, 3920, Switzerland
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With a stay at Hotel National, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 45 Reviews
Amenities
Indoor Swimming PoolSaunaSpaFitness RoomBarRestaurantChildren's PoolWake-up Call24-Hour Front Desk
All Amenities
Surroundings
Train: Matterhorn Gotthard Bahn
(530m)
Train: Zermatt
(640m)
Landmarks: Zermatt Ski Areas
(297m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Family Room
3

Deluxe Family Room

1 Queen bed and 2 Single bed
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
Check Availability
Duplex Suite
11

Duplex Suite

1 King bed
Has window
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
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Deluxe Double with Matterhorn View
5

Deluxe Double with Matterhorn View

2 Single bed
Has window
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
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Double Room
6

Double Room

1 Double bed
Has window
Free wired Internet
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
Check Availability
Double Room with Matterhorn View
8

Double Room with Matterhorn View

1 Double bed
Has window
Free wired Internet
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
Check Availability
Family Room with Matterhorn View

Family Room with Matterhorn View

Has window
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
Check Availability
Deluxe Double Room, Non Smoking, Ensuite

Deluxe Double Room, Non Smoking, Ensuite

1 Double bed
Free wired Internet
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
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Superior Double Room

Superior Double Room

Has window
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
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Gallery Room with Matterhorn View

Gallery Room with Matterhorn View

1 Double bed and 2 Single bed
Has window
Non-smoking
Refrigerator
TV
Shower
Shampoo
Room Details
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Deluxe Mountain view Family Room

Deluxe Mountain view Family Room

2 King bed
55m² | Floor: 2
Has window
Non-smoking
Refrigerator
TV
Shower
Shampoo
Room Details
Check Availability
Deluxe Double Room

Deluxe Double Room

1 Queen bed
Has window
Free wired Internet
Non-smoking
Private Bath
Refrigerator
TV
Shower
Room Details
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Guest Reviews(45)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Guest User
March 26, 2024
We stayed 4 nights to go walking. It was the first time I had stayed at the National and we were not disappointed. We rang the hotel from the last stop before Zermatt and were picked up by the hotel van and were checked in within 10 minutes of arriving in the village. The hotel is very comfortable and within 2 minutes walk of the Sunnegga fernicular, which allowed access to some fine walks (at 80 we don’t ski!) and even finer restaurants. The staff were really friendly and breakfast was brilliant. Bastian, the manager, is a huge bonus for the hotel. He made an effort to talk to everyone and has a real gift at establishing rapport with the guests and making them feel at home. We felt he set the tone for the hotel so that there was a lovely relaxed and informal atmosphere. Well done Bastian and the team…but no you cannot buy my Gucci shoes for 18 euros!
Guest User
March 25, 2024
What an excellent hotel! Stayed for a week with friends. The rooms have everything you need and are very comfortable. The food is maybe the highlight - an extensive range available for breakfast with freshly cooked eggs etc and some superb 5 course evening meals that were delicious. All the staff were very friendly & helpful. The wellness centre is first class. As an added bonus it’s literally over the road from the sunnegga funicular lift for very easy access to the skiing.
Guest User
March 19, 2024
Amazing hotel right by the Sunnegga funicular. It's the best location in town as you can literally walk anywhere in a short amount of time. Restaurants, the free bus, and ski shops are all steps away. The hotel also provides free taxi service to and from the train station. The free breakfast is really yummy with a wide selection. We particularly loved the fresh squeezed orange juice, honey from the comb, and made to order pancakes. The cappuccinos were spot on too! After a day of skiing, we enjoyed relaxing at the spa/pool. The staff, particularly Andrea, were all very pleasant and extremely helpful.
Guest User
February 27, 2024
What a nice place. We selected it blind, but were delighted to find that it's right across the street from both the ski rental shop and the Sunnegga mountain tram. It was an older quieter place, but full of families. Room was very well kept and had a great view. Bed was a little firm, but I managed to find foam pillows which is important to me. Ski storage in the basement was super convenient and yes, they have an elevator. The best thing of all was the staff though. Smiles and Gut Morgen's from everyone. Bastien was incredibly attentive, Raphael was always there to help and Nikos was my go-to man to learn about the city and culture. And the mountain... What a memorable trip.
Guest User
January 29, 2024
Excellent hotel. It was the little things - free mini-bar (once), leant us swimming trunk for spa when we forgot ours, free suncream and lip balm on arrival, excellent friendly host team, heated boot racks, lots of information. Was nearest hotel to lift. Spa was amazing - new pool and jacuzzi, amazing ice bath and big sauna and steam room. Lots of towels and dried fruit (dried bananas were nicest!) and fresh fruit in the Spa. Thanks NZ!
Guest User
January 18, 2024
My family and I have travelled to Zermatt and stayed at the Hotel National six times over the last 8 years and I can not recommend it enough. It's a fantastic location, the rooms have been recently renovated and are incredibly nice, the pool and spa area are great for the whole family at the end of a long day of skiing, and my family talks about the delicious breakfast all year long as we look forward to returning again. The staff are what truly makes the National such a special place. Everyone goes out of their way to ensure your stay is perfect and, when needed, they go above and beyond what you would expect. This year, we shipped our ski gear home rather than carry it with us and mistakenly left some batteries in the bags which caused them to be rejected by DHL and eventually returned to the hotel (after we had been gone for 3 weeks). The hotel staff went through the bags, removed the disallowed items and then arranged for them to be picked back up. Above and beyond what I could have expected from any resort hotel. Thank you all again for another great Xmas ski trip.
Guest User
July 12, 2023
Very nice hotel with a beautiful indoor heated pool with jacuzzi and spa area. Located within close walking distance to the train stations and downtown area. Friendly staff and helpful staff. The restaurant for breakfast was plentiful and had a good selection. Salmon for dinner was delicious! Room was spacious and fridge and coffee station are provided. Our room had a small patio off the back with chairs to sit with a slight view of the Matterhorn on a clear day!
Guest User
November 29, 2023
Wonderful place! I highly recommend this place. Great service: reception, pickup at the station. breakfast was excellent. The room was very nice and spacious and the view on the Matterhorn was spectacular. Very closed to Sunegga and Gornergrat and to the Center of Zermatt.
Guest User
October 13, 2023
It is indeed a really good hotel. Good location and a stone throw away from the valley station Sunnegga-Rothorn . And about 10m walking distance from the Zermatt Train Station. We had a family room with an open second floor/attic. The cool thing was that the open area between lower and upper floor was covered with a net that can hold pressure up to 750kg; about 12m2. Kids loved it! Even slept on it for fun. Even our room was towards the end of the hotel corridor, we could still see the Matterhorn really well from the terrace. Hotel staff are extraordinary friendly and attentive; e.g. Laurent; the chef for the breakfast (at least that‘s when we saw him); Laurent is a role model of excellent service and a rather entertaining person on top. Breakfast itself is average/good; not overloaded which actually is a good thing (thinking of food waste); you can order eggs/omelettes in addition which is included. Spa area is excellent; though here the only „but“: the swimming apparatus in the pool was out of order (how cool actually to have one!); on top on the whirlpool in the hot tub was only working half and finally the steam bath was also out of order. That almost lost them a star in my rating. Main reason: I was told that all three have been out of order for a while. I believe the hotel manager should take care of these things in a more speedy manner. Because; I can say the indoor swimming pool, spa and small fitness room are very, very nice. Warm water, two different whirlpools, baby swimming pool, 2 saunas, massage place (which we didn’t use); all presented in a very relaxing atmosphere. We also had dinner at the hotel on our first night. Food was good and well presented, the wine by the glass choices were in my opinion above-average in quality. They don’t have a huge menu but what was striking was the fact that they offer some really good vegetarian dishes; not very common in the village in my opinion.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1985
  • Number of Rooms: 54
With a stay at Hotel National, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge.

Make yourself at home in one of the 54 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel National Zermatt?

Prices at Hotel National Zermatt are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Hotel National Zermatt?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Hotel National Zermatt provide airport transfer services?

No, the Hotel National Zermatt doesn't provide airport transfer services.

What amenities and services does Hotel National Zermatt have?

Hotel National Zermatt has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Sauna.

Does Hotel National Zermatt have a swimming pool?

Yes, Hotel National Zermatt has a pool. Pool type: Indoor Swimming Pool.

Does Hotel National Zermatt have fitness amenities?

Yes, Hotel National Zermatt has fitness amenities.

Does Hotel National Zermatt provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel National Zermatt have non-smoking rooms?

Yes, Hotel National Zermatt has non-smoking rooms. Please view the hotel listing for details.

Does Hotel National Zermatt provide breakfast?

Yes, Hotel National Zermatt provides breakfast.

Does Hotel National Zermatt have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest Train StationMatterhorn Gotthard Bahn
Distance to Train Station0.53KM
Average Price FromUSD603
Hotel Star Rating4