Guomao Hotel

Guomao Hotel Reviews

Guomao Hotel

No. 42 Renmin Middle Road, Zhangjiagang, Jiangsu, 215600, ChinaView hotel details
Guomao Hotel
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Guest Reviews of Guomao Hotel

9.4/10
Outstanding
1153 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.5
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All reviews(1153)
Positive reviews(1136)
Reviews with photos/video(176)
Delicious breakfast(129)
Friendly front desk staff(49)
Perfect for business trips(39)
Located downtown(24)
Stayed multiple times(15)
Clean pool(14)
Great swimming pool(14)
Delicious buffet(10)
Negative reviews(17)
Yen Ding Kee
Superior Executive Room (2 Beds)
Stayed in Aug 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Sep 13, 2025
All is good, good location, got shops nearby,gt mini bar and bathtub, a bit shortage of staff at counter (sometimes only 1 person so need to wait) overall experience is good
Response from Property: Thank you for staying in our hotel! We would like to see you again next time! Have a nice day!
Guest User
Building 6 City-View Twin Room
Stayed in Dec 2025
Business traveler
2 review
8.0/10
Very good
Posted on Jan 22, 2026
Good location have big parking clean rooms good staffs safe have Mac donalds other Chinees resturants inside the hotel coumpound have a shop where you can buy essentials no need to outside staff helpfull
M48242****
Themed Parent-child Room
Stayed in Nov 2025
Family
2 review
7.5/10
Posted on Dec 15, 2025
This is an older 5-star hotel with a great location, making it very convenient for dining out. The service is quite good too; anything you need is delivered promptly. The downsides are that the Crown Tower is located above a parking lot, which can be noisy, and there were mosquitoes in the room – more than just one. My child got several red, swollen bites. The hotel didn't warn us beforehand or provide any mosquito repellent measures. When I mentioned it at checkout, the front desk employee simply brushed it off, saying, 'Yes, there are mosquitoes.'
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Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對我們酒店作為老品牌五星級酒店的地段、周邊便利性以及服務響應速度的認可，這是我們持續提供優質服務的基礎。同時，對於您在入住期間遇到的噪音和蚊蟲問題，以及由此給您和家人帶來的不佳體驗，向您致以最誠摯的歉意。為了表達我們誠摯的歉意，並感謝您幫助我們發現問題，我們真誠地希望有機會能彌補這次不愉快的經歷。期待在您方便的時候，能再次給我們為您提供一次完美入住體驗的機會。祝您和家人身體健康，生活愉快！
Guest User
Business Executive Room (Double Bed)
Stayed in Sep 2025
Business traveler
3 review
10/10
Outstanding
Posted on Dec 2, 2025
Nice hotel, beds are superb, staff dont speak a word of english, but thats was fine. I even got upgraded to a suite. Would highly reccomend
Response from Property: Thank you for your comment.Have a nice day！
Guest User
Superior Executive Room (2 Beds)
Stayed in Aug 2025
Business traveler
12 review
10/10
Outstanding
Posted on Oct 18, 2025
Room is clean, water shower pressure also good. the buffet breakfast has vast variety of food, however the dishes are almost similar every day, hope they change the dish every day as i've been staying for over 1 week there .... overall great stay.
Response from Property: Thank you for your idea.Have a nice day！
Guest User
Business Standard Room (2 Beds)
Stayed in May 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Aug 11, 2025
A very nice hotel with very friendly and attentative staff. I will definitely book it again on my next trip to Zhangjiagang
Response from Property: Thank you for you stay in our hotel! We would like to see you again next time! Have a nice day!
Traveller from Lebanon
Superior Executive Room (Double Bed)
Stayed in Oct 2025
Business traveler
4 review
10/10
Outstanding
Posted on Nov 7, 2025
Really enjoyed it. Attention to details.
Response from Property: Thank you for your comment.Have a nice day！
Guest User
Business Standard Room (2 Beds)
Stayed in Jul 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 22, 2024
Very good hotel for this price. It is very important that personal speaking English and really try to help
Response from Property: Thank you for your praise. We understand that there are still many shortcomings, but your encouragement fills us with confidence. May your life be like a brilliant rainbow, colorful and full of surprises. We look forward to your next stay and witnessing our growth and progress.
Tursunov Nodirbek
Building 6 City-View Twin Room
Stayed in Oct 2024
Business traveler
2 review
10/10
Outstanding
Posted on Nov 21, 2024
Hotel is good. Also you can find there who speaks in English
Response from Property: Thank you！See you next time！
Mohammed Abuhouli
Business Standard Room (2 Beds)
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 4, 2025
Good hotel , in good location
Response from Property: 尊敬的顧客，您的評論，如同一束温暖的光，照亮了我們服務的道路。正如《小王子》中所説:“使沙漠顯得美麗的，是它在什麼地方藏着一口水井。”您的讚揚就是我們酒店藏着的那口“水井”，讓我們的努力變得有意義且珍貴。感謝您的認可，期待再次為您服務!
Francis Lim CS
Business Executive Room (Double Bed)
Stayed in Feb 2024
Business traveler
16 review
8.5/10
Very good
Posted on Mar 11, 2024
Very please with the service provided by the rececption team. Specially thank Xu Lin for her extra mile in getting the shoe repaired within 15 minutes. It is totally beyond my expectation. I am in China in various cities. This is the first time I meet such a dedicated service staff. Good service.
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Business Standard Room (2 Beds)
Stayed in Jul 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Aug 27, 2024
Convenient location and professional staff.
Response from Property: 感謝您的稱讚，我們深知還有很多不足，但您的鼓勵讓我們充滿信心。願您的生活如同絢麗的彩虹，五彩斑斕，充滿驚喜。“山重水複疑無路，柳暗花明又一村”，期待您再次入住，見證我們的成長與進步。
Guest User
Superior Premier Room (2 Beds)
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 14, 2024
One of the best hotels in Zhangjiagang city.
Response from Property: Thank you for coming, looking forward to meeting you again in the future and embarking on a wonderful journey together.
Yufanzi2
Business Standard Room (2 Beds)
Stayed in Oct 2024
Business traveler
16 review
10/10
Outstanding
Posted on Nov 13, 2024
设施：10 卫生：10 环境：10 服务：10
Response from Property: 感謝您的稱讚，我們深知還有很多不足，但您的鼓勵讓我們充滿信心。願您的生活如同絢麗的彩虹，五彩斑斕，充滿驚喜。“山重水複疑無路，柳暗花明又一村”，期待您再次入住，見證我們的成長與進步。
Guest User
Queen Room
Stayed in Sep 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jan 6, 2026
Thanks
Response from Property: Thank you for your comment.Have a nice day！