Hetianwan Inn

Hetianwan Inn Reviews

Hetianwan Inn

Pengjiapu, Guanli Road, Yongding District, Zhangjiajie, Hunan, 427000, ChinaView hotel details
Hetianwan Inn
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Guest Reviews of Hetianwan Inn

9.2/10
Very Good
455 review
Verified reviews
Location9.1
Amenities9.0
Service9.6
Cleanliness9.2
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All reviews(455)
Positive reviews(449)
Reviews with photos/video(112)
Friendly staff(40)
Convenient location(37)
Well designed(16)
Has facilities for children(10)
Family activities available(10)
Perfect for families(6)
Convenient public transportation(6)
Close to airport(6)
Negative reviews(6)
Guest User
Primewood Double Bed Room
Stayed in Mar 2026
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 27, 2026
Very close to the Tianmen Mountain cable car, and especially dog-friendly, which was very convenient. The weather was great during our stay, so we could dry clothes on the rooftop. I'll definitely recommend this to any friends visiting Zhangjiajie!
Original textTranslated by Google
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約
Guest User
Sunshine Folklore Double Occupancy Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 24, 2026
Great review! This place is easy to find, clean, and the owner is very welcoming. If I get the chance to visit Zhangjiajie with my family again, I'll definitely stay here.
Original textTranslated by Google
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Primewood Double Bed Room
Stayed in Mar 2026
Family
1 review
10/10
Outstanding
Posted on May 6, 2026
Great location, and the guesthouse is clean and well-maintained.
Original textTranslated by Google
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約
Guest User
Classic Folklore Double Bed Room
Stayed in Sep 2025
Solo traveler
14 review
7.5/10
Posted on Oct 27, 2025
Basic room like an b&b. But ok for the price paid. Many marts and places to eat around. Walking distance to the Tianmen cable car.
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Primewood Double Bed Room
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 25, 2025
Everything was great. The room was beautiful, with a lovely view of the river. The staff were very kind and helpful — they assisted us with everything and even picked us up and took us to the train station for free.
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Classic Folklore Double Bed Room
Stayed in Mar 2026
Couple
1 review
10/10
Outstanding
Posted on Apr 23, 2026
The room was clean and tidy. The owner was very friendly and helpful, even assisting with ticket bookings. If you have any questions or need advice during your trip, you can always ask the owner.
Original textTranslated by Google
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Primewood Double Bed Room
Stayed in Mar 2026
Couple
5 review
7.5/10
Posted on Apr 15, 2026
The room was clean, a good size and the water was topped up everyday. The location was ok but there wasn’t much around the accomodation. You could feel the springs through the mattress.
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Canghaianning
Primewood Double Bed Room
Stayed in Sep 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 15, 2025
The owners are really friendly and welcoming. When we arrived at noon with our suitcases, the owner immediately helped us with our luggage, and his wife was also very kind. The inn is about a fifteen-minute walk from the Tianmen Mountain cable car. However, the double room on the second floor doesn't get any sunlight, so it can be a bit dark. The twin room gets sunlight and would be a better option, so I'd recommend booking a twin room.
Original textTranslated by Google
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Sunshine Folklore Double Occupancy Room
Stayed in Feb 2026
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 25, 2026
We had a really comfortable stay at the inn, they keep the room and bathroom clean, replacing towels and repleneshing water everyday. It was cold when we visited Zhangjiajie, so good thing all the heaters are working. Owners/staff are helpful, so we truly recommend ✨️👍 The place is a bit inside, but easy to find for the street is in front of the Orthopedic Hospital. You might also want to try the small diner beside the inn, simple and cheap dishes that taste soo good! 😋
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Banane
Sunshine Folklore Double Occupancy Room
Stayed in Aug 2025
Traveling with friends
12 review
8.5/10
Very good
Posted on Sep 14, 2025
We stayed 2 nights. The hosts are very friendly. The location of the hotel is convenient, and the style is traditional. I really like the decoration of the room with traditional charm. It was walking distance from the cable car station to go to Tianmen Mountain 天门山. Many good restaurants are also around by walking distance. What i didn't like was the noise in the morning on the street and the plane as the airport is not far.
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約
Sharat_P
Hetian Calligraphy Twin Room
Stayed in Aug 2025
Family
4 review
7.5/10
Posted on Sep 15, 2025
The hotel is clean and good for budget travellers. The main disadvantage for families is there is no lift. The family managing the hotel is super friendly. There is a common fridge in the ground floor. Convenience stores are nearby. The hotel surrounding is not so pleasant.
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 50 RMB per trip, advance booking required.)
Guest User
Sunshine Folklore Double Occupancy Room
Stayed in Jan 2026
Traveling with friends
5 review
9.5/10
Amazing
Posted on Feb 23, 2026
I recommend this hotel to any international travelers in China zhangjiajie. The rooms are very cozy and the family that owns it is very kind and polite. 🌟🌟🌟🌟🌟
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約
Guest User
Hetian Poetic Family Room
Stayed in Jun 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jul 11, 2025
We enjoyed our stay at Hetianwan Inn a lot. The staff was super nice and helpful. We got free water everyday when we left or came back to the hotel. The staff was able to answer all our questions regarding how to get to the Nationalpark, the hikes etc. We asked for restaurant recommendations and were even guided to the restaurant by them.
Response from Property: Guest satisfaction is our greatest pursuit. Our inn boasts a prime location, close to the airport, train station, and bus station. It's a few minutes' drive or about a 12-minute walk to the Tianmen Mountain Glass Skywalk. Our rooms are clean and reasonably priced, receiving widespread praise from guests! We welcome you and your family and friends to visit us again!! (The inn provides airport pick-up and high-speed rail pick-up services from Zhangjiajie West Station for 30 RMB per trip, advance booking required.)
Guest User
Sunshine Folklore Double Occupancy Room
Stayed in Mar 2026
Traveling with friends
3 review
7.5/10
Posted on Apr 3, 2026
It was fine, nothing special. Good value for price. Good for 2-3 nights
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約
JOON.Y. LEE
Primewood Double Bed Room
Stayed in Nov 2025
Solo traveler
10 review
7.5/10
Posted on Dec 28, 2025
The location is very good. Five minutes from the airport and close by, there is an astronomical cable car.
Response from Property: 客人滿意 是我們最大的追求 小棧地理位置優越 機場、火車站、汽車站都很近 去天門山玻璃棧道 坐車幾分鐘 走路約12分鐘 小棧的房間乾淨、價格親民 受到客人的廣泛好評！歡迎您及您的家人和朋友再次光臨！！（客棧提供接機、張家界西接高鐵服務 收費50元/次 需提前預約