Hotel California

Hotel California Reviews

Hotel California

No. 1-21, Pengjiapu Community, Guanli Road, Yongding District, Zhangjiajie, Hunan, 427000, ChinaView Hotel Details
Hotel California
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Guest Reviews of Hotel California

9.1/10
Good
124 review
Verified reviews
Location9.4
Amenities8.5
Service9.5
Cleanliness9.2
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All reviews(124)
Positive reviews(119)
Reviews with photos/video(33)
Great service(25)
Great value for money(13)
Convenient for shopping(9)
Too noisy(8)
Classy environment(7)
Well designed(7)
Near shopping area(7)
Easy to get around(6)
Negative reviews(5)
Lady Babe
Pusu Single Room
Stayed in Jun 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 11, 2025
I really enjoy my time here!!! It was nearby the tianmen mountain gate A, only 10 minutes walk. The room was clean. The owner was very very very helpful and nice. I do recommend everyone who will go to tianmen mountain by gate A to book this hotel.
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
Munkhuu0131
Minimalist Double Bed Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 17, 2025
very nice, thank u
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
Guest User
Selected Queen Room
Stayed in Sep 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Oct 30, 2025
Mr jerry is very helpful and speak English too and guide us for our tour plan.
Response from Property: Dear guest, thank you for staying at our hotel and for your recognition of our services! We wish you a pleasant journey and all the best~
Alpsouza
Slow travel double standard room
Stayed in Sep 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 20, 2025
Great hospitality, close to the tianmen mountain and great authentic food around
Response from Property: Dear guest, thank you for staying at our hotel and for your recognition of our services! We wish you a pleasant journey and all the best~
Guest User
Minimalist Double Bed Room
Stayed in Jan 2025
Couple
6 review
7.0/10
Posted on Feb 18, 2025
It was okay, the owner is very friendly (and I think he can speak English) and it's close to the station that takes you up the mountains. The room was a bit dirty and the sheets had holes in them, the biggest problem was the water which was never warm enough for showering. Overall it was not bad, you can definitely find worse!
Response from Property: Dear guests, thank you for staying in our hotel. We apologize that this stay did not provide you with the best experience! The hotel's is all taken care of by the owner himself, as we are worried that the people we hire may not clean it up properly. In this regard, we are very in providing guests with a clean and comfortable living environment. Regarding the hygiene issues you mentioned, since we did not hear your feedback during your stay, we do not know aspect failed to meet your satisfaction. Please inform us in a timely manner. Regarding the hole in the bed sheet, in our future work, we will inspect the bedding carefully to ensure that all items used in the room are intact. Thank you for bringing this issue to our attention. We wish you a pleasant journey and all the best
Guest User
Minimalist Double Bed Room
Stayed in Jun 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 9, 2025
Excellent hotel! Clean and a good location to access Tianmen Mountain and Wulingyuan Ticket Station. The owners were very friendly and helpful!
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
Guest User
Cozy Triple Room
Stayed in Jun 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 7, 2025
Everything was excellent ! Location and price! Super Cheap and the guy from reception absolutely helpful
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
Virginia Y.
Premium 2-bed Room
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jun 24, 2025
A cute, affordable, and cozy place to stay with a good location, within walking distance to many restaurants and markets. The room was clean and equipped with essentials like clean bath towels, slippers, toothbrushes, and outlets with USB charging jacks. The hotel owners were friendly, helpful, and welcoming. We would love to stay there again.
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
anthoullis mavroyiannis
Pusu Single Room
Stayed in Apr 2025
Solo traveler
49 review
8.0/10
Very good
Posted on May 28, 2025
Affordable choice,not far from the bus station and the cable car,The owner is very helpful and speaks English
Response from Property: Thank you for staying at our hotel and for recognizing our services! Welcome to Zhangjiajie with your friends if you have the opportunity. Wishing you a pleasant journey and all the best~
RobMK
Pusu Single Room
Stayed in Mar 2025
Solo traveler
2 review
8.5/10
Very good
Posted on Apr 30, 2025
Jerry speaks English and is a great help for anyone needing recommendations. Short walk to cable car and dozens of very cheap restaurants with authentic meals. Room was large and clean with a nice separate small tea room. Bed was firm, which was fine for me. Convenient place to stay for a few days.
Response from Property: Thank you for staying at our hotel. Your satisfaction is our greatest comfort! We will work harder and do better. We welcome you and your friends to come back to Zhangjiajie and stay at our hotel again if they have the opportunity!
Guest User
Pusu Single Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 10, 2025
Good location Awesome host Unforgettable experience TOP!
Response from Property: Dear guest, thank you for choosing our hotel, thank you for your affirmation of our service! Your satisfaction is our greatest honor, looking forward to having the opportunity to come to Zhangjiajie again, to stay in our hotel again, wish you a pleasant journey, everything goes well!
Guest User
Qiyu Double Bed Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 17, 2025
Best hotel ever!!!
Response from Property: Thank you for staying at our hotel. We hope every guest who comes to Zhangjiajie for tourism can have a wonderful time here! Your satisfaction is our greatest comfort. We look forward to your visit again and wish you a pleasant journey and all the best~
Guest User
Pusu Single Room
Stayed in Nov 2024
Solo traveler
5 review
8.5/10
Very good
Posted on Jan 16, 2025
The room is small but very comfortable
Response from Property: Dear guest, thank you for choosing our hotel. Your satisfaction is our greatest motivation. Welcome to have the opportunity to come to Zhangjiajie again You can book our suite, the bathroom is dry and wet, and the space is much larger. We look forward to your next visit. Have a pleasant journey and goes well.
Philipp Baus
Slow travel double standard room
Stayed in Sep 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 19, 2023
Excellent location and has comfortable, clean rooms which had everything we wanted. The host was lovely and helped us organize and book what we wanted to see in the area. He speaks English quite well. I highly recommend staying here.
Response from Property: Thank you for choosing shiguangzhiwai hotel . I'm glad you enjoyed your stay here. We look forward to your coming again. Have a nice trip and all the best.
Guest User
Qiyu Double Bed Room
Stayed in Oct 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 4, 2023
It had all the basic things I needed. Very friendly host as well.
Response from Property: Dear guests, thank you for staying in our hotel, thank you for your affirmation, look forward to your visit again and wish everything well.