HILL INN

The room floor was very dirty, lint got stuck to it, luckily I had slippers because they don't give you any and it's very dirty.

Simply a gorgeous hotel. If I could, I'd give it a 100. My boyfriend and I have been traveling around China for a month now, and we've never experienced anything like this. 1. English-speaking staff. It's hard to believe, but there's a fantastic girl there who speaks fluent English. Even in Beijing, we've never experienced anything like this. 2. They're always ready to help in any situation: help with tickets (which are now out of stock), deposit money into my Ali Pay account, suggest where to pick up a Tao Bao order, and where to eat. 3. A very friendly atmosphere. Every day, they treated us with compassion, asking where we were going, giving us advice, and then in the evening, they always asked how our day went. It was a pleasure 😊 4. The rooms themselves. I'll say right away that the hotel isn't new, but for the price, it's more than acceptable. However, I want to point out that this is one of those hotels where it's clear they've put their heart and soul into it: each room is unique, each with its own charm (blankets, paintings, lamps, etc.). 5. Cleaning. We've already stayed in five hotels in China, and frankly, nowhere has it been so clean. It was a pleasant surprise. Overall, if you want a vacation like visiting friends for the weekend, this is the place for you. 😍 Thank you so much for your hospitality, we'll definitely come back. 🫶

As soon as I entered the room, I found that there was garbage in the bathroom trash can. I asked the front desk guy to find someone to clean it or find a clean room. I called an uncle and asked me why there was garbage when no one was staying. Could it be that I am falsely accusing you? We came in for a few seconds and asked him to adjust the monitoring, then he reluctantly changed the garbage bags for us, flushed the ground with water, it was still wet, and told us that it was OK... Then the mysterious operation began, and we We are a family of three, with a girl weighing over 50 pounds. When I booked the room, it said a 2-meter extra-large bed, so I made the reservation. I always thought it was 2 meters wide, but I didn’t know that their family designated a 1.8×2m bed as a 2-meter extra-large bed. , there are pictures below (who can tell that the 2-meter extra-large bed refers to the length), the cleaning uncle kept saying that we couldn’t fit in, and we should change to a family room. Originally, the description written by your store was misleading, so we didn’t pursue it, so we thought about it and made do with it. Forget it for one night, but they kept saying that we couldn’t stay. Thinking about it, they might want us to pay more, so let’s pay more. Let’s change to a family room. However, the landlord canceled the order and gave us cash directly. We can’t do it here. We had to make up for the difference in the room based on the order, and the corners of each room were very dirty, so we wouldn’t change it. We couldn’t change the room just for the sake of changing the room, not allowing people to comment, not letting everyone see the real condition of the room... except for the fact that after entering the room, I found that the bathroom was dirty. Apart from traces of use, everything is dirty. It looks like it has not been cleaned carefully. The pictures are below. Everyone must be careful when staying in Zhangjiajie. This hotel is not good in all aspects such as hygiene.

The hotel has a good location and is easy to find. It is very close to Tianmenshan 72 Qilou Railway Station, Bus Station and Airport. The transportation is convenient, the facilities are complete, the overall environment is very good, the room is clean and tidy, and the 100-inch projection effect is great👍The most important thing is the butler The girl’s service was attentive and thoughtful. She sent her the location of the B&B in advance and what to note on the way⚠️ She also drew detailed pictures and explained the travel guide. After three days of playing, there was no need to worry about finding the way. She also helped to book discounted tickets. It’s much cheaper online. For breakfast, lunch and dinner, there’s a food court, supermarket, and bakery just a 3-minute walk nearby. You can take a taxi and pick us up at the door of the store. It’s not far from anywhere. It’s really a pleasure to stay here. It’s highly recommended!

If you don’t have a ticket, you can book it with the boss. It’s much cheaper, the B&B environment is very good, the design style is very beautiful, and the price is very affordable!

The boss was very enthusiastic and patiently explained the scenic route to us. It was very detailed and easy to understand. He also bought us discounted tickets, which saved us a lot of money. [Laughing] The room is also very good, clean and hygienic, and the bathroom is very high-end. I like this hotel very much. Living in a nice place

環境可以噢，空調也很給力，入住是凌晨了，辦理的很及時，前台姐姐很温柔

位置絕佳，距離天門山和火車站很近，交通很便利，民宿服務貼心又周到，還幫忙提行李和規劃旅遊路線，送免費景點地圖，附近多家飯店有當地特色美食三下鍋，房間整潔，設計温馨舒適，下次還住這！