Avatar Hilltop Resort

A wonderful stay from start to finish! The staff were so accommodating and helpful, especially Mia, who was ready and willing to provide information, answer our many questions about the park, and make us feel welcome. The afternoon tea and welcome fruit were much appreciated. Though it was too cold to use the pool, I could see how it would be a paradise in the summer. The crackling fireplace and friendly golden retriever were unexpected bonuses that filled our evenings with joy.

Fantastic service! Drew a map for me to understand the route for the forest and offered to drive me to the South gate. Room was gorgeous with a lovely view though it was raining during my stay. Breakfast was lovely and the staff were very friendly - especially the dog!

This is my first time visiting china and I already went through three cities. Beijing/Zhangjiajie/Shanghai. But, while the others hotel were top of the top. Avatar hilltop definitely has a special place. I really loved the hotel. It’s a few minutes walk from the first bus stop of avatar mountain senic. From the moment I landed, someone was already there to receive me and at the hotel Will helped set up the entire route I would take. Telling me where I should walk and where I should take the bus etc. They also bought all necessary tickets for me so I just had to go with my passport. On the second day, Mia was the one who drew the map for me. This time to Canyon bridge. She also helped me receive some stuff I ordered from Beijing airport. All in all, everyone at the hotel was really friendly and warm and helpful. I even asked Will about some snacks and he gave me the localization immediately. If I ever visit Zhangjiajie again, I am definitely choosing this hotel.

Beautiful hotel with very friendly and helpfully staffs. Thanks for all. See you soon

An exceptionally satisfying experience—the stay was very comfortable, and the hotel dining was excellent. This Chinese young man was fantastic and gave us so many great suggestions!

An amazing hotel with an exceptionally convenient location. You can literally walk to the entrance of the main park, and the hotel also provides bicycles, which makes it perfect for a scenic ride along the bike paths. The rooms are spacious, fresh, and very well maintained. Orthopedic pillows, a huge comfortable bed, and a bathtub with a mountain view. Everything you might need is provided, plus a lovely complimentary fruit platter. The breakfast is excellent, and it’s great that you can choose dishes from the menu. However, it would be nice to have photos to better understand the portion sizes and the dishes themselves. I would also like to give special thanks to a staff member named Will. He is incredibly kind and attentive, helped us with all our questions, and even created a perfect itinerary tailored to our preferences. Thank you for such genuine care and attention to guests — thanks to him, we were truly sad to leave so soon 🫶🏻

We had an excellent stay at this hotel. From check‑in to check‑out, every member of the staff was genuinely friendly, attentive, and went out of their way to make us feel welcome, especially Will, who was exceptionally helpful and professional. The breakfast and dinner were both delicious, with plenty of choice and consistently high quality. Our room was impressively spacious, very clean, and thoughtfully furnished, with comfortable beds and everything we needed for a relaxing stay. Overall, this hotel exceeded our expectations and we would happily return.