Guest User
January 22, 2024
I booked an executive king-size bed room on the fifth floor. From the moment I checked in on the afternoon of the first day and entered the room, I heard decorations and tables and chairs being moved upstairs. It was like a "dong dong dong, bang bang bang" sound. It was very noisy. I didn't pay attention to it at first, thinking that it was a restaurant or a banquet upstairs, and it would be gone by the evening, so the sound continued uninterrupted. At 11 o'clock in the evening, I finally couldn't stand it anymore and called the front desk. The front desk said they would send someone to talk to me. I thought I could finally go to sleep. Unexpectedly, just 10 minutes later, the piercing noises started coming from upstairs again. This time, I even heard the sound of hammers smashing nails. I was basically fine. I must have been renovating it in the middle of the night. I couldn't sleep with this huge noise. It didn't stop until about 2 a.m. in the middle of the night, and then I finally fell asleep. As a result, around 7 a.m., the noise started again. It woke me up again, and the sound didn't stop until I checked out, so I told the hotel's front desk about the whole thing. As a result, the front desk didn't even respond to me a word, acting like it had nothing to do with me. A high-hanging look. How do you do soundproofing in such a large hotel? We are all traveling. How can we have fun the next day without a good sleep? How is the service done? Don’t you need to deal with this kind of thing? Is the front desk really trained? All in all, it was a very bad stay experience. I will not stay here again next time.
Original TextTranslation provided by Google