24th Floor, Hongsen Building, 300 meters north of 2nd Road, Northeast Entrance of the East Plaza of the Railway Station, Erqi District, Zhengzhou, Henan, 450000, ChinaView hotel details
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Guest Reviews of Carstar Quik Hotel
8.8/10
395 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.5
Service8.8
Cleanliness8.9
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All reviews(395)
Positive reviews(385)
Reviews with photos/video(195)
Clean and tidy(30)
Awesome rooms(21)
Great value for money(19)
Easy to get around(17)
Convenient location(11)
Classy environment(10)
Friendly staff(7)
Close to train station(6)
Negative reviews(10)
Guest User
Bright Single Room (Shared Bathroom)
Stayed in Apr 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 30, 2026
The location is fantastic, not far from Erqi Square, and there's a supermarket downstairs. For backpackers, safety is paramount, and the convenient transportation and clean bedding make it a perfectly sufficient place to rest. The owner is also very nice, making it the perfect end to my trip in Zhengzhou!
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Non Stop Adventures
Queen Bed Room With Separate Bathroom
Stayed in Jul 2025
Solo traveler
235 reviews
9.5/10
Amazing
Posted on Aug 23, 2025
The man is quite nice..I've stayed there a few times and it's nearby many tourist attractions
Guest User
Twin Room With Private Bathroom
Stayed in Jan 2024
Traveling with friends
9 reviews
7.0/10
Posted on Feb 16, 2024
Cheap price but no heating.
Near train station.
Hard to find.
Guest User
Single Room With Shared Bathroom
Stayed in Jan 2024
Solo traveler
5 reviews
10/10
Outstanding
Posted on Mar 23, 2024
Everything was good and clean 👍
Response from Property: Hello, thank you for your encouraging comments on the hotel when you come to China in the future, welcome to Zhengzhou!
Guest User
Queen Bed Room With Separate Bathroom
Stayed in Oct 2025
Other
19 reviews
4.0/10
Posted on Nov 17, 2025
The facilities are too old.
Facilities: We waited 5 or 6 minutes for the elevator, and it smelled bad inside.
Environment: Given the condition, we still had to pay a deposit. The hallways were dark and gloomy...
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Guest User
Queen Bed Room With Separate Bathroom
Stayed in Feb 2025
Other
34 reviews
4.5/10
Posted on Mar 16, 2025
There was no hot water, and the power strip wasn't working. I informed the staff, and they could have easily fixed it, but their comments during the repair process were unpleasant. It was almost 10 PM, and before I could even say anything, she said, "You should check out and go to another hotel." If it were daytime, I definitely would have checked out; it must have been a deliberate act to say that at night. Your work is inadequate. You should have discovered the problem before the guest checked in, but you kept shifting the blame onto me and the previous guest…
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Response from Property: Hello, you arrived around 8 AM. We gave you another room to wash up, and two hours after check-in, you complained about hot water and power issues. The hot water problem was due to your hot and cold water mixing valve not being adjusted properly, and the power issue was likely caused by your electric kettle not being plugged in correctly, causing the circuit breaker to trip. We replaced the circuit breaker in a few minutes, and you complained that it was disturbing your rest. The hotel assumed you didn't want to wait for the repair and offered to cancel your booking, which caused a misunderstanding. It's clear you have high expectations for accommodation; our budget hotel doesn't meet the standards of chain hotels, and we sincerely apologize.
Guest User
Single Room With Shared Bathroom
Stayed in Mar 2024
Solo traveler
21 reviews
10/10
Outstanding
Posted on Apr 16, 2024
I came to Zhengzhou for 6 days and Kaixin accompanied me for 4 days. I originally booked a single room with a shared bathroom at No. 27. When I checked in, the boss asked me to visit it. I found that I was not used to it, so I upgraded to a single room with a private bathroom. The room was very large. I could see Erqi Tower and Zhengzhou Station opposite. At night, I looked out at the brightly lit Erqi Square with a strong atmosphere of human life. At 6 o'clock in the morning, I opened the window in the mist and breathed the fresh air of a new day. I woke up to a new day through a refreshing feeling. The feeling of overlooking all the mountains, coupled with a cup of hot jasmine tea, the relaxing and quiet environment is suitable for meditation 🧘♂️ meditation. In this fast-paced lifestyle, you might as well calm down and enjoy your own lifestyle. I have also troubled the boss a lot in the past few days. He often disturbed me late at night, but he still treated me like a guest and responded very actively. The room was cleaned very cleanly. The most important price is still very affordable. I hope it can continue to be maintained. Thousands of words are gathered into two words of thanks. The trip to Zhengzhou has come to an end for the time being. CGO & Kaixin, see you next time, and look forward to our next meeting
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Guest User
Bright Single Room (Shared Bathroom)
Stayed in Feb 2024
Solo traveler
9 reviews
9.5/10
Amazing
Posted on Mar 16, 2024
The store has a very good service attitude. They replaced the quilt cover with a new one. If you are not satisfied with the room, you can return it, exchange it or upgrade it.
Original textTranslated by Google
Response from Property: Thank you for your review. The hotel will try to inform customers in advance about the conditions and facilities of the booked room.
Huangzeyu(lvxingban)
Bright Single Room (Shared Bathroom)
Stayed in Jan 2024
Solo traveler
6 reviews
10/10
Outstanding
Posted on Feb 27, 2024
Very good, very good. I think the price is very cheap. It is suitable for one night stay. It is also very close to Zhengzhou Railway Station. Transportation is very convenient. I must give it a good review.
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Liutingwei(jinyue)
Bright Double Bed Room (Shared Bathroom)
Stayed in Jan 2024
Family
4 reviews
10/10
Outstanding
Posted on Feb 25, 2024
Affordable, clean, and great service! The weather was cold. Seeing that I was with my child, they arranged a warmer room for me.
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Guest User
Queen Bed Room With Separate Bathroom
Stayed in Jan 2024
Solo traveler
13 reviews
10/10
Outstanding
Posted on Mar 5, 2024
The hygiene is not particularly good, but after all, the price is there. If you want to be cheap, you can go for it. If you want comfort, it is recommended to book a more expensive hotel, and the service is OK.
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Anonymous User
Business Triple Room
Stayed in May 2024
Other
4 reviews
2.0/10
Posted on Jul 1, 2024
The environment is rubbish. It is unacceptable to live here. Even dogs cannot live here. The environment is extremely bad. The price is different from the actual price. You have to pay extra. It is extremely rubbish. The deposit slip is lost. The deposit will not be refunded. Don't stay here at all.
Original textTranslated by Google
Response from Property: Hello, dogs don't stay here. You stayed for 4 days. Your order does not include air conditioning fees. You have to pay for air conditioning. You didn't take the deposit when you checked out. Are you planning to get a refund for one person and then ask another person to take the deposit for a second refund? The deposit refund WeChat record can prove that the full amount was refunded. The toilet lid was broken but you didn't get any deductions. Three men and two women came to the triple room and put the beds together to tear the wallpaper. If it was another hotel, they would have deducted your money long ago. The next time you are deducted by other hotels, you will know that the retribution of turning black into white comes quickly.
Guest User
Queen Bed Room With Separate Bathroom
Stayed in Jan 2024
Solo traveler
6 reviews
10/10
Outstanding
Posted on Feb 20, 2024
Nice boss, cost-effective, clean and convenient
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Guest User
Single Room With Shared Bathroom
Stayed in Mar 2024
Other
8 reviews
6.5/10
Posted on Apr 7, 2024
The boss is very nice and upgraded the room for free. It's no problem to stay for one night. It's a family-style accommodation. Although the room is small, the price is really cheap. This building is a ten-minute walk from the train station and is very convenient to enter the station