Atour Hotel MASAHIRO City Berkesy，Zhengzhou

The room was okay, but after staying for two days, I realized the fridge wasn't cooling. I didn't bother telling the front desk because we had a lot of stuff and didn't want to switch rooms. Plus, we were staying for a total of 7 nights, and I felt the hotel should have checked the room thoroughly before assigning it. The cleaning was also inconsistent; a couple of nights we came back to find things missing, which meant another call to the front desk and waiting, which felt very unnecessary.

The room layout is great, offering excellent value for money, and the service attitude is also very good. The breakfast buffet is quite extensive. The location is also very convenient; it's a great place to stay if you're visiting Kaifeng and Luoyang during the holidays. Considering the value for money, the travel distance isn't an issue at all.

The room was great, and I extended my stay for another night. The breakfast was plentiful, and the hygiene was excellent. The self-service laundry room was very convenient for washing clothes.

Everything else was satisfactory; the hotel was comfortable, and the washing machine was a nice touch. However, the hotel's temperature control system was inadequate. The hot water pressure in the shower was too high, while the cold water pressure was too low. The faucet's mixing function was also poor, failing to accurately control the temperature, making showering uncomfortable. The air conditioner wouldn't go below 20 degrees Celsius. It was quite comfortable during the day, but with thick blankets, I kept waking up feeling too hot. I hope this can be improved.

A family of four checked in, and due to room issues, the hotel manager and staff promptly adjusted and upgraded their room, facilitating a shared stay on the same floor. The hotel has a great location, very close to the Henan Provincial History Museum, with parking available downstairs. Restaurants are conveniently located nearby, and the hotel breakfast is very plentiful with ample seating. Highly recommended.

The room was spacious and bright, with a modern yet cozy decor. The bedding was soft and comfortable, and I slept soundly until I naturally woke up! The soundproofing was also excellent, completely undisturbed by the outside world. The city view from the window was beautiful; I'd definitely stay here again next time! The breakfast was also very good.

The experience was great, so we extended our stay for another night. The room was quiet, thoroughly clean, had plenty of water, and the air conditioning was powerful. Overall, it's a top choice for family trips. It's also about a 10-minute taxi ride from the River Museum, so it's not far at all.