Guoling No.19 Hotel (Zhengzhou Erqi Square Railway Station)

Excellent hotel location , front desk team very helpful. Will return to stay again if coming to zhengzhou. Street food and shopping within walking distance.

We had an amazing time at Guoling No.19 Hotel! The room was spacious with good internet and the staff was always very helpful and kind. We loved the location too as it was just a 4-5 minutes walk to Erqi Square. My daughter also enjoyed the golf theme!

Very disappointing experience overall. We arrived at 7PM after informing the hotel 2 days earlier about late check-in. Our rooms were confirmed and fully paid, but upon arrival we were told the rooms were “upgraded” — yet all rooms were the same size. We booked specific room types because we are travelling with family and children, and paid different prices for them. Check-in took nearly 3 hours due to poor management and communication issues. We were then told our original rooms had already been given to other guests, despite our confirmed booking. We followed their instructions to cancel and rebook different rooms, but they failed to inform us about cancellation fees. We ended up paying extra while waiting for refunds that did not come immediately. After multiple cancellations and rebookings (as instructed by them), the manager still demanded immediate payment or we could not stay. I gave 2/10 because the receptionist lady was very kind and patient, even when I raised my voice out of frustration. Another star for the room itself — it was clean, modern, and nicely designed. The location is also convenient and close to attractions. However, the overall management and handling of our booking were extremely stressful and unprofessional.

Night Market downstairs, restaurant all around, walking street and subway around the corner. Friendly staffs

old hotel but rooms are clean. rooms corridor carpets need changed thou. near 2 metro exit, D and B. 二七 tower is just as short 3- 5mins walk able to see the tower from hotel n vice versa. lots of food and shopping all within walking distance. .

The room is nice and near the subway and Erqi Square.

Location was great, near Erqi Square subway station, Exit B. Very close to the bustling Erqi Square, yet away from the noise! Lots of food choices and eateries around the hotel. There’s a wardrobe to use in the room, which is fantastic! The shower water is smooth and temperature is consistent. There’s a raised slab to stand and the water drains easily. Very happy with the hotel. It would be greater if there’s a toilet paper holder for the toilet paper. Would recommend this hotel!

Professional and friendly staff, clean rooms. The shower also had a consistent temperature, unlike many that fluctuate got and cold. The location is convenient, just a few minutes from Er Qi Square 二七广场 metro station (exit B). You can see the hotel from the square, in fact.