Radisson Blu Zhengzhou

I'm a regular guest. Whenever friends come to visit, I always book them into this hotel. It's a bit far from the East Station, but it's very quiet and the surrounding area isn't congested, making travel easy. There's also the Jialu River nearby, and the environment is quite pleasant now. The breakfast even has a special breakfast sign, which is very eye-catching. The egg drop soup is delicious and made fresh right in front of you, so you can see how clean it is.

Booked this for a friend who was visiting, and they've stayed at this hotel many times before. They're always very satisfied. The only thing was that the room was too hot yesterday, but I contacted the front desk and they quickly brought up a portable air conditioner. Really appreciate that! 🙏 Will definitely choose this hotel again next time.

Terrible stay! The room was superficially cleaned – dusty surfaces and a foul smell from the bathroom drain. The soundproofing was awful; I could hear everything from the hallway and next door, which meant I barely slept. The hot water was inconsistent, and the toiletries were cheap. The front desk staff were unhelpful and slow to respond to issues. Definitely not worth the price. Would not recommend.

The room's air conditioner was broken from the start, completely failing to cool anything. In this sweltering heat, it was utterly unbearable. After contacting staff, someone came to repair it, but after more than an hour of work, the air conditioner still wouldn't budge, still not blowing any cold air. What's even more frustrating is that I couldn't get any rest all night, severely impacting my sleep and plans for the next day. As a hotel, failing to guarantee even the most basic facilities is appalling. I hope they can improve their equipment maintenance and emergency response capabilities in the future, so that other guests won't have the same terrible experience.