Guest Reviews of Ramada by Wyndham Zhenjiang City Center
9.5/10
Outstanding
1498 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1498)
Positive reviews(1484)
Reviews with photos/video(275)
Delicious breakfast(155)
Friendly front desk staff(108)
Close to scenic area(72)
Clean pool(55)
Great swimming pool(55)
Perfect for kids(38)
Fantastic river view(28)
Negative reviews(14)
Reqingdesala
Superior Twin Room
Stayed in Jun 2026
Family
12 reviews
10/10
Outstanding
Posted on Aug 2, 2026
This is hands down the best family-friendly hotel I've stayed at in Zhenjiang.
The location is excellent, easy to find, right next to Beigu Mountain, and the Yangtze River is directly across the road. It's perfect for a morning or evening stroll in the summer.
The hotel has a gym and a large swimming pool, but they operate on a partnership basis, so many local residents also use them. If you prefer a quiet, private swimming experience, this might not be ideal, or you could try to go during off-peak hours.
The self-service laundry room on the 2nd floor is a great feature and very convenient.
In the lobby on the 1st floor, there's an interactive gaming screen. I saw many kids playing on it, and we even gave it a try – it was fun! There are also free cold drinks in the lobby fridge, which were a lifesaver for cooling down after coming back from outside.
The hotel's 1st-floor restaurant is also fantastic. They offer set meals, so if you're too lazy to go out, you can just eat there. The food is delicious, and I've already reviewed it separately.
Of course, there were a few minor points. The beds are a bit lower than standard hotel beds, which is great for kids but might be a little difficult for older people to get up from. The doors in the twin rooms are sliding doors and quite heavy, which took some getting used to. I heard that the king rooms have bathtubs next to the bed, so I might try that next time.
Overall, I highly recommend this hotel for families with children or fitness enthusiasts.
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6/14
Response from Property: 尊敬的賓客:十分感謝您如此細緻走心的長篇點評,很高興本次親子之旅能得到您高度的認可!欣喜您喜愛酒店臨江的優越區位,毗鄰北固山,閑暇漫步江邊十分愜意。泳池、自助洗衣房、大廳互動遊戲屏以及免費冷飲,都是我們希望帶給親子家庭的便利配套,能收穫您的肯定,我們倍感榮幸。也感謝您對餐廳菜品的喜愛。關於您提到的房間細節,跟您説明一下:本次入住的房型為免費升級的豪華雙床房,床體設計偏低,更適合小朋友,長輩起身會稍顯不便;移門偏重的問題我們也會安排維保調試。如果下次入住覺得不適,歡迎隨時致電前台,我們將第一時間為您協調更換房型。我們會持續優化客房細節,用心完善各項配套。期待您下次前來體驗浴缸大床房,祝您萬事順遂!
Anonymous User
Superior Twin Room
Stayed in Jul 2026
Other
3 reviews
8.5/10
Very good
Posted on Aug 20, 2026
The cleanliness of the bedroom needs improvement, especially considering the price of 400 yuan.
Original textTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇本酒店並留下真實的入住評價,十分珍視您的入住體驗與反饋。酒店一直將客房品質作為日常運營的重點,按照既定的清掃檢查流程落實每一間客房的整理工作,力求為每一位賓客提供物有所值的旅居感受。針對您提及的感受,我們已同步給到客房管理團隊,進一步細化各環節巡檢標準,多角度優化賓客入住感受。每一條評價都是我們精進服務的參考,我們會持續打磨各項服務細節,期待往後有機會再次迎接您的到來,也期待可以給到您更加合意的入住體驗。
Anonymous User
Deluxe 2-bed
Stayed in Jun 2026
Family
3 reviews
9.0/10
Great
Posted on Jul 30, 2026
I really didn’t expect such an amazing experience at this Ramada hotel. When I first walked in, I was immediately greeted by nice receptionists who set my room card up quickly. They also had free sour plum drink (suan mei tang), orange juice, tea, coffee, and even ice cream. They also had a free-to-use Kinect Sports Xbox game set which was very fun to play with.
Response from Property: Dear valued guest,Thank you so much for your wonderful review. We are delighted that you had a fantastic stay with us.It is our pleasure to prepare seasonal cold drinks, ice cream and Xbox game equipment for all guests in the lobby. Our front desk team always devotes themselves to efficient and warm service.We will keep enriching our complimentary amenities to bring better experiences. Looking forward to welcoming you again soon. Wish you all the best.
shanzhilin
Superior Queen Room
Stayed in Apr 2026
Family
3 reviews
9.0/10
Great
Posted on May 4, 2026
The Ramada Zhenjiang boasts an excellent location, right by Beigu Mountain and directly facing the Beigu Bay pier. Strolling along the riverside boardwalk, you're treated to stunning views of mountains, water, and the river – the scenery is absolutely breathtaking.
The hotel service is incredibly thoughtful; they even gave us a complimentary upgrade to a one-bedroom suite, which significantly enhanced our stay. The room itself was comfortable and cozy, and the breakfast buffet offered a rich variety of options, including freshly made noodles and wontons. Staying here was truly pleasant and great value for money!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing the Ramada Zhenjiang Hotel and leaving a thoughtful review. We are truly grateful for your high regard for the hotel's location, service, and overall experience. The hotel boasts a superb location, adjacent to Beigu Mountain and directly facing Beigu Bay Wharf. The riverside pier is just steps away, offering panoramic views of the mountains, water, and river from your window. We are committed to presenting this natural beauty to every guest. We are honored to have upgraded you to a complimentary one-bedroom suite, ensuring an even more comfortable stay. We also appreciate your positive feedback on the room ambiance, the variety of dishes at the buffet breakfast, and the freshly cooked noodles and wontons. We will remain committed to providing attentive service, strictly controlling room quality and breakfast offerings, striving to ensure every guest has a comfortable stay and enjoys worry-free dining, making your travels pleasant and worthwhile. We look forward to welcoming you back again!
以梦为马, 星河烟火皆在当下~
Superior Queen Room
Stayed in Oct 2025
Business traveler
39 reviews
9.0/10
Great
Posted on Dec 12, 2025
Originally just wanted to find a place to sleep, but ended up becoming a fan of this hotel in every way! The service is perfect, the room is perfect, and even the smell is high-end custom-made perfect! Strongly recommend to all babies who pursue quality!"
Response from Property: Dear Guest, Greetings! Your positive review warmly welcomes and encourages all of us at the hotel! We sincerely thank you for recognizing the quality of our service and rooms, and we are delighted that this exceptionally comfortable experience has turned you from a temporary guest into a loyal customer. The hotel is committed to creating a high-quality stay for every guest, and your affirmation is our greatest motivation. We sincerely look forward to your next visit and wish you all the best!
Guest User
Discount Twin Room
Stayed in Feb 2026
Family
9 reviews
10/10
Outstanding
Posted on Apr 1, 2026
This hotel is located by the Yangtze River, offering a beautiful environment and fresh air. The rooms are clean and tidy with a charming Chinese-style decor. The Chinese restaurant on the first floor serves excellent food and provides great service. It's also very convenient for getting around, whether you want to visit Beigu Mountain or try local snacks. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客:衷心感謝您對酒店的認可與用心點評!臨江而居的優美景緻與清新空氣,是我們得天獨厚的優勢。很高興您喜愛雅緻的中式客房,我們始終堅持乾淨整潔的住宿標準,力求為您帶來舒適體驗。一樓中餐廳的菜品與服務能得到您的肯定,我們倍感欣慰。酒店地處便利地段,緊鄰北固山景區,周邊特色小吃雲集,出行遊玩十分便捷。您的推薦是我們前行的動力,期待您再次光臨,我們將以更貼心的服務恭候您的到來。
dr3amie
Family Friendly Room - Mountain-View (King Bed)
Stayed in Apr 2025
Traveling with friends
16 reviews
10/10
Outstanding
Posted on May 18, 2025
One word to describe this hotel: AMAZING. A beautiful, clean and luxurious hotel sitting just across the road from the Yangtze River. The tranquil and serenity enveloped me the moment I stepped out of my ride immediately relaxed every cell in my body. The staff are amazing, they actually made it a point to remember which room I stayed in. Got an upgrade and wow, the room was just amazing.
They had a very wide breakfast spread for us to choose from, from the usual english breakfast to Jiangsu's traditional noodles. Be sure to ask for their baby lobster noodles and big bao, just super yummy. We had dinner at the hotel's restaurant the 1st night and tried the delicacies they had. Puffer fish and what they called 长鱼, were really very yummy too.
I really, really, highly recommend this hotel should you want to visit Zheng Jiang. I'll definitely be back again.
6/7
Response from Property: Dear guest,Your praise has brightened our day! We're overjoyed that our riverside hotel's beauty, cleanliness, and luxury left you impressed. It's our mission to offer tranquility, and we're glad you felt relaxed the moment you arrived. Our staff is dedicated to making every stay special, so we're thrilled our attention to detail resonated with you.We're delighted you relished the room upgrade, diverse breakfast, and local delicacies. Your recommendation means the world to us. We can't wait to welcome you back to Zheng Jiang!
Guest User
Superior Queen Room
Stayed in Jul 2026
Business traveler
10 reviews
10/10
Outstanding
Posted on Aug 12, 2026
good service!
Response from Property: Dear valued guest,Thank you very much for your nice comment.We are delighted that our service has won your recognition. Our whole front‑office team always devotes ourselves to delivering thoughtful and friendly service for every guest.We will keep improving our service details and look forward to welcoming you back in the near future.
Guest User
Family Suite
Stayed in Mar 2024
Family
1 reviews
10/10
Outstanding
Posted on Apr 27, 2024
Not expected much before arrival, but this hotel has excelled at every aspect. Accommodating staff, clean room, and the main restaurant (Taoyuan) delivers authentic local cuisine. Will stay here again in the future.
Response from Property: Thank you very much for your appreciation of our hotel. We are pleased to learn that you were pleased with our staff, clean rooms and the local cuisine in our restaurant. We are always committed to providing excellent service and a comfortable stay.We look forward to welcoming you back to our hotel.
Muanran-Justin
Deluxe 2-bed
Stayed in Apr 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 31, 2026
Taking advantage of Suzhou's free admission policy for tourist attractions, this was my first time visiting Zhenjiang.
The hotel is right next to Beigu Bay, practically a river-view room. The staff were very welcoming, and there were complimentary juices, barley tea, and coffee in the lobby. There's also a free gym and heated swimming pool on the basement level. The breakfast selection was extensive and delicious. The rooms were well-soundproofed and fully equipped.
They even gave us a small fan when we left.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your detailed and thoughtful review. We are delighted to learn that you chose to stay at our hotel during your first visit to Zhenjiang, taking advantage of the Suzhou tourist attraction discount. Our hotel is adjacent to Beigu Bay, boasting stunning river views, allowing you to enjoy the riverside scenery without leaving the hotel – a unique advantage of our location. The drinks provided in the lobby, the heated swimming pool and gym on the basement level – all are designed to enhance your convenience and comfort during your stay, and we are pleased that you appreciated these amenities. We have carefully curated our breakfast selection and strictly controlled the soundproofing and amenities in our guest rooms to provide every guest with a safe and comfortable environment. The small gift we presented upon your departure is just a small token of our appreciation. We sincerely welcome you to visit Zhenjiang again in the future, and we look forward to your next stay.
fishmw
Superior Queen Room
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 24, 2026
Very good, it would be great if the pool could open earlier in the morning.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and for sharing your honest experience. We are delighted that you appreciated our overall service and environment. We have taken note of your suggestion that the pool should open earlier, as this valuable feedback is crucial for us to optimize our services. The current pool opening hours are based on necessary maintenance procedures such as routine water quality checks, equipment safety inspections, and site cleaning. We will collect guest requests, comprehensively assess actual usage, and explore feasible solutions to adjust opening hours to better suit everyone's leisure and fitness needs. We will continue to improve the quality of our services and meticulously refine every detail of the experience. We look forward to your next stay and will strive to provide an even more tailored travel experience.
zhaoxinmin
Superior Twin Room
Stayed in Feb 2026
Couple
15 reviews
10/10
Outstanding
Posted on Mar 29, 2026
The hotel lives up to its international reputation; its management is orderly and standardized, and the environment is beautiful. The breakfast is plentiful, and the lobby is thoughtfully decorated. I hope the swimming pool truly lives up to its name and is open to the public.
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對酒店的高度認可與細緻好評!您肯定我們規範有序的管理、優美舒適的環境,以及豐富的早餐和用心佈置的大堂,這是對我們服務工作最大的鼓勵,也讓全體員工倍感鼓舞。您提出的泳池開放建議我們已認真關注。為了給賓客提供更安全舒適的體驗,目前泳池正在進行專項維護升級,預計4月初即可恢復正常開放。再次感謝您的理解與支持,我們期待您下次光臨,屆時可盡情體驗泳池設施,我們也將以更完善的服務迎接您的到來。
Guest User
Discount Twin Room
Stayed in Feb 2026
Solo traveler
5 reviews
9.7/10
Amazing
Posted on Mar 20, 2026
The room was fairly standard. What I really want to mention is the service. The receptionists were very patient and welcoming during check-in, a perfect first impression! The hotel was quick and efficient – a bonus. The front desk's special greeting at check-out shows good management and a very efficient handover process. Although it was only a one-night stay, I would definitely choose it again next time.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience. We were truly touched by your detailed review! Your mention of "standard" is actually the greatest recognition of our quality, but the real highlights are hidden in the details of our service. The front desk team was most pleased to see your praise for the patient service and efficient handling of our staff; the special greeting at check-out perfectly embodies our commitment to a closed-loop service system. The front desk is the core department of the hotel and a conduit for warmth. It is an honor for all of us to leave you with such high marks for a "perfect first impression" and "excellent management." We look forward to seeing you again in Zhenjiang, where we will continue to provide you with a safe and comfortable stay. Wishing you all the best!
Guest User
Discount Twin Room
Stayed in Feb 2026
Family
4 reviews
10/10
Outstanding
Posted on Mar 15, 2026
On March 12th, on my return trip from the Central Plains region, I passed through Zhenjiang and thought of pufferfish. So I chose the Ramada Zhenjiang Hotel, which has a great location, is quiet and comfortable. I come here almost every year to try it. It's suitable for those who prefer lighter flavors. No high-tech additives, just freshly stewed, delicious and refreshing. I was lucky enough to be upgraded to a suite on the sixth floor, which was very comfortable. Thanks to the receptionist!
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! Reading your sharing warmed our hearts, as if we could smell the refreshing aroma of your meal. It was a great honor to have your journey home from the Central Plains provided a comforting haven for your taste buds and your travels. The Ramada Zhenjiang Hotel, situated amidst the bustling city, offers a tranquil escape, a secluded haven for discerning diners like yourself who appreciate a refined lifestyle. We especially appreciate your recognition of our freshly stewed pufferfish; its unadorned authenticity is our greatest respect for the ingredients. Congratulations on your lucky upgrade to a suite on the sixth floor! We hope this spaciousness and comfort will ease the fatigue of your journey home. We are grateful for your patronage and years of support, and the receptionist was delighted to serve you. We look forward to welcoming you back to the Ramada Zhenjiang Hotel next spring when the freshest fish are at their best!
Guest User
Superior Queen Room
Stayed in Nov 2025
Family
5 reviews
2.0/10
Posted on Dec 21, 2025
The hotel was renovated many years ago, so many of the facilities are old and the floors are dirty.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your honest feedback. We sincerely apologize for any inconvenience caused during your stay. Regarding your feedback about outdated facilities and inadequate floor cleaning, we have immediately reported it to management and initiated a special rectification campaign. The hotel has now begun preparations for facility renovation, upgrading outdated facilities in guest rooms and public areas in batches. Simultaneously, we have strengthened the pre-job training and daily inspection mechanisms for our cleaning team, refining cleaning procedures and acceptance standards to ensure a clean and tidy environment for every guest. We sincerely look forward to serving you again and kindly request your continued supervision to help us continuously improve our service quality.