The hotel's exterior aesthetic is definitely on point, and the small decor outside each room is perfect for photos. You can easily spend half a day exploring the surrounding farms and the Ming Great Wall. The entire Yellow River Homestay complex also offers a good variety of businesses.
However, the interior of the room was quite disappointing. While they claim the dim lighting is for stargazing, I personally don't believe a vanity light would significantly impact the night sky. The dim lighting coupled with the square room shape, to put it nicely, made it feel a bit like a creepy escape room. You couldn't even see your face clearly in the mirror, and I imagine children would be quite scared.
The cleanliness was also subpar. The air conditioner panel was covered in a layer of grime, making the numbers illegible. There were two giant millipedes in the bathtub, which no one seemed to care about. They said they crawled up from the drain, but isn't blocking drains standard procedure for hotels now?
One of the bedside lamps was broken, the desk lamp switch had fallen onto the floor, and the TV power cord wasn't plugged in. It felt like they expected guests to discover all these issues themselves.
They also forgot to send the evening dessert. The explanation was that we checked in too late, past the designated time. However, during check-in, we clearly heard them asking other guests if they wanted evening milk. (Though, I'm lactose intolerant and don't drink milk anyway, and they did compensate by sending coffee promptly the next day).
Furthermore, when guests raised issues, the hotel staff always tried to defend themselves first instead of readily admitting to problems. Their customer complaint handling definitely needs improvement.
Original TextTranslation provided by AI