East Joy Kelly Hotel

The hotel is very good,,,, the first choice for business travel,, the breakfast is very rich,,, the front desk service is very good,,,,, promptly solve problems,,,,,, it is recommended,,,

Yes, I hope that the breakfast will be better if it is richer. In addition, the speed of check-in and check-out needs to be improved as much as possible

🚗 Traffic: OK 🧹Sanitation: ok k k k k k 🍃Environment: ok k k k k k k 🔔Service: okjkkkkkkkkkkkk

The location is okay, but the overall feeling is very bad, the room design is old, the bed is facing the mirror, the air conditioner is abnormal, the room has a peculiar smell, the service is relatively poor, the food truck and garbage trucks are all used by the elevator, the smell is very heavy and noisy !

The environment of the room 1010 I first checked in was simply indescribable, with a musty smell, and moldy ceilings and carpets! Going home at eight o'clock in the evening, there was a big spider with a child's palm on the ceiling! Scared to death! Changed rooms overnight. Woke up the next day and found that 1010 and 1008 started to renovate! Such a room can still be opened for business!

The service at this hotel is simply superb. The point is this. That night we booked the room early in the morning, thinking about Ctrip. It could be cheaper, and then booked the room on Ctrip. The front desk knew we were going to be that night. Check in, or click to confirm our order immediately, and then tell us that the room booked is the room of the next night, and that you can check in after 12:00 the next day, if you want to check in that night To rebook a room, the key is that when he clicks to confirm, he can see that we have booked the room for the next day, which means that he knew that the booking was wrong and did not confirm with us, so he clicked on the order confirmation directly, which made us unable to do so. Cancel the order on the platform. Then I told us that we were not the first to book the wrong room in the early morning like this. I was thinking that as a service industry, there is simply no basic morality at all. It became even more popular, and he said that he would complain to him, and then he said that you can just complain about it. He said that the room was not forcing us to reserve the room. If it is a big deal, you can stay for another night. It’s te. It is poisonous. I am the one who came to travel. In order to stay in the hotel for one more night, I didn’t go home. The next day I saw that his colleagues were all at work and went to report the situation to their colleagues and leaders. Their colleagues immediately So we cancelled the order and refunded our money. I also said that the colleague from last night was newly recruited. I think it is very unlikely. The newly recruited colleague: I would say that you are not the first to book the wrong room in the early morning. Is this the case? This trip to Zhoushan was originally perfect, but the front desk of this hotel gave me a very bad impression of the Zhoushan service industry (or a local friend recommended me to go). I don’t know if it was our bad luck and met a pit cargo, or it was the original routine.

Pretty good

據説是口碑比較好的老酒店了，牆角有發黴了。丟了張房卡補卡時被要求賠償50還是40元（具體金額忘記了），退房時前台致歉説同事收多了把多收部分退還了，實際賠償30元。

設施舊了，離定海汽車東站步行10分鐘。早餐七點開始，有個大露台夏天坐坐應該不錯。