Sophie Designer Hotel

Sophie Designer Hotel Reviews

Sophie Designer Hotel

Room 414, Building 3, Phase 1, Shimao Gangzhu'ao Weilai City, 400 meters east of the intersection of Zhu'ao Road and Beizhu 1st Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView hotel details
Sophie Designer Hotel
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Guest Reviews of Sophie Designer Hotel

8.9/10
525 reviews
Verified reviews
Location8.9
Amenities9.0
Service9.0
Cleanliness8.8
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All reviews(525)
Positive reviews(505)
Reviews with photos/video(236)
Classy environment(77)
Convenient location(66)
Friendly front desk staff(30)
Well decorated(26)
Convenient parking(25)
Nice sea view(24)
Well designed(17)
Good audiovisual experience(12)
Negative reviews(20)
Guest User
Designer Large Screen Sea-View Twin Room (Large Screen Projection)
Stayed in Jan 2026
Family
2 reviews
10/10
Outstanding
Posted on Feb 11, 2026
Pretty good! It's very close to the port, just a few hundred meters away. The room felt newly renovated though, as there was a bit of a smell. For Hong Kong/Macau tours that start early in the morning, this area is a great choice! You can walk there in just a few hundred meters.
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Guest User
Designer Large Screen Sea-View Twin Room (Large Screen Projection)
Stayed in Jun 2026
Solo traveler
1 reviews
2.0/10
Posted on Jul 21, 2026
The hygiene was terrible. The comforter felt damp, and there were bugs in the room's drawers and on the bed. If I hadn't been checking in late at night with my child, I would have definitely found another hotel. There were also so many mosquitoes. I do not recommend this place; it was the worst stay ever.
Original textTranslated by Google
Response from Property: 請問您是幾號入住我們房間的呢?因為我們在7月期間,未有收到過在住客人反映房間抽屜或床上有蟲的情況。如果的確發生了,我們也會第一時間進行處理,不會擱置問題的。
Guest User
Designer Cozy Double Bed Room
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Dec 24, 2025
It was a bit hard to find, but the housekeeper sent very detailed photo and text instructions. The room was clean, they provided disposable towels, and there was even alcohol disinfectant spray in the bathroom. The bathroom fixtures were all Kohler. Great value for money!
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Guest User
Designer Cozy Double Bed Room
Stayed in Dec 2025
Solo traveler
41 reviews
10/10
Outstanding
Posted on Jan 14, 2026
Good hotel. Clean. Good location, close to the bridge to access Macau and Hongkong
Samson chan 888
Designer Dark Chocolate Large Screen Double Bed Room
Stayed in Aug 2025
Solo traveler
115 reviews
10/10
Outstanding
Posted on Sep 3, 2025
I m lucky to get a sea view room and the renovation is good. Besides a shopping mall with many restaurants
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Designer Elegant Double Bed Room (Large Screen Projection)
Stayed in Oct 2024
Solo traveler
5 reviews
10/10
Outstanding
Posted on Jan 8, 2025
Great hotel, nice new buildings. It is located next to the border.
Response from Property: Thank you for giving you five little stars without stinginess, may you shine like a star and not be alone, with your support, we will continue to work hard!
MARK C.
Designer Cozy Double Bed Room
Stayed in Mar 2024
Traveling with friends
3 reviews
9.5/10
Amazing
Posted on Apr 15, 2024
The room is clean and tidy, but location is relatively remote, and also mobile phone signal is weak here. From HZMB port walk to the hotel about 15 mins. If u don’t care about the mobile signal and location, I really recommend u to stay here. FYI, remember to bring food before check-in, order the delivery food the delivery fee is much higher than usual and many restaurants will not deliver to this location🤣🤣 If u call taxi, is hard also
Response from Property: Dear customer, thank you for choosing to stay with us. We express our sincerest apologies for the problems that occurred during the stay, and we have been strictly inspecting the cleaning, but there may inevitably be omissions in the work. If you find that you are not satisfied with the hygiene during your stay, we hope that you can point out that it is your supervision and guidance that allows us to continuously improve by urging everyone to work better to serve your stay. We look forward to seeing you next!
Anonymous User
Designer Dark Chocolate Large Screen Double Bed Room
Stayed in Sep 2025
Traveling with friends
2 reviews
1.5/10
Posted on Oct 2, 2025
It was terrible. First of all, there was a strong musty and renovation smell as soon as I entered the room. Apart from the bed, which looked clean, everything else was unacceptable. There were 4-5 large cockroaches crawling around in the room, and the balcony was uncleaned, with cobwebs everywhere. I wouldn't have put up with it if I wasn't rushing to catch the Jinba bus the next day.
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Anonymous User
Designer Large Screen Sea-View Twin Room (Large Screen Projection)
Stayed in Jun 2025
Family
81 reviews
4.5/10
Posted on Jul 21, 2025
Designer hotel? If you were referring to an apartment, my expectations wouldn't be so high, thankfully. But when I got to the large, open-plan hotel lobby, I was horrified to find it was actually a small apartment. I had to go upstairs to register, then go through the basement to another floor to check in. So frustrating! The chairs were dirty, and the door lock was faulty; I had to press it to lock. A very unpleasant stay. A designer hotel? It's laughable.
Original textTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We sincerely apologize for any issues that arose during your stay. We always maintain strict cleaning standards, but oversights may inevitably occur. If you find any aspects of cleanliness unsatisfactory during your stay, we hope you will point them out so that we can encourage our staff to provide better service. Your feedback and suggestions are what drive our continuous improvement. We look forward to your next visit!
Guest User
Designer Elegant Double Bed Room (Large Screen Projection)
Stayed in Jul 2025
Couple
25 reviews
7.5/10
Posted on Aug 10, 2025
The hygiene situation is only average There are disposable towels The toothbrush is too small for children more The customer service staff is good and explains in detail A deposit of 200 is required for check-in Prices are more than twice as high as Saturdays than weekdays
Original textTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We sincerely apologize for any issues that arose during your stay. We always maintain strict cleaning standards, but oversights may inevitably occur. If you find any aspects of cleanliness unsatisfactory during your stay, we hope you will point them out so that we can encourage our staff to provide better service. Your feedback and suggestions are what drive our continuous improvement. We look forward to your next visit!
Stepstepm
Family Suite - 2-Room, Sea-View
Stayed in Jan 2025
Family
9 reviews
7.5/10
Posted on Feb 5, 2025
The Hong Kong-Zhuhai-Macau Bridge is a 10-minute walk away, and taxis are readily available. It's a 2-bedroom unit with a washing machine; cleanliness is acceptable. The location is convenient for taking the shuttle bus from the bridge to the Royal Hot Spring.
Original textTranslated by Google
Response from Property: Thank you for generously gifting us five little stars. May you shine like a star and never be alone. With your support, we will continue to work hard!
Guest User
Designer Elegant Double Bed Room (Large Screen Projection)
Stayed in Dec 2024
Solo traveler
55 reviews
9.5/10
Amazing
Posted on Feb 2, 2025
At first, I thought it would be difficult to order takeout or get a taxi near the border crossing, but I didn't expect there to be a shopping mall next door! You can even walk from the 1st-floor parking lot and enter the mall. The prices in the mall are the same as outside.
Original textTranslated by Google
Response from Property: Thank you for generously gifting us five little stars. May you shine like a star and never be alone. With your support, we will continue to work hard!
Winnie1220
Designer Large Screen Sea-View Twin Room (Large Screen Projection)
Stayed in Feb 2025
Family
7 reviews
7.5/10
Posted on Mar 9, 2025
The room was generally acceptable; the decor was relatively new, and the view was beautiful. However, the cleanliness, door locks, and electricity issues need improvement. Also, the directions were very unclear, wasting a lot of our time checking in, parking, and getting to our room (we arrived at the address they gave us, not the front desk, and it was a room under renovation. Thankfully, the renovation worker notified the front desk; we were really startled at that moment). Furthermore, the bed was uncomfortable and itchy. Finally, I must commend the staff for their excellent attitude and quick assistance.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
🌈🌟 Cathy🌟🌈
Comfy 2-bedroom Suite
Stayed in Oct 2024
Family
11 reviews
1.0/10
Posted on Nov 10, 2024
When I arrived at the hotel, the name was completely different from the hotel name when I booked! Environmental hygiene is extremely poor! The price is not worth it, it’s on the expensive side! The room was very dusty, there was dust on the floor, on the table, and on the cabinets! The foreign objects beside the sofa were left by the previous guests. The fact that such a big bag cannot be seen proves that it was not cleaned after check-out! ! The refrigerator was very dirty. There were many bodies of Xiao Feifei, and I didn’t want to touch them at all! There are no hooks in the room or in the bathroom. I don’t know where to put my clothes! The room has a peculiar smell! This kind of hotel apartment is really disgusting. The photos are all deceiving. There is really no next time, but never again!
Original textTranslated by Google
Response from Property: Hello, the hotel has professional cleaning staff. We attach great importance to your feedback and will check all rooms as soon as possible. During peak periods, there are areas where cleaning is not in place. The hotel deeply apologizes. We will strengthen the supervision of cleaning staff and Basic job training for hotel housekeepers. I hope you will have a different experience next time you visit our store. Thank you for your stay and look forward to meeting you again.
Guest User
Designer Dark Chocolate Large Screen Double Bed Room
Stayed in Mar 2024
Business traveler
1 reviews
8.0/10
Very good
Posted on Apr 30, 2024
The photo-taking and check-in are super photogenic! The room has a wide view and a quiet environment. You can see the Sun Moon Shell through the window, which is very convenient. The hotel is in a very good location. It is right on Lovers' Avenue, opposite Yeli Island Park and the iconic building - Zhuhai Grand Theater. There are many popular online stores around, which are very good to visit! You can bypass Lovers' Road by scanning a shared bicycle. The hotel has complete facilities. Equipped with an induction cooker, washing machine, bathtub, mini bar, and all toiletries are branded. Business trip
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!