Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)

Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center) Reviews

Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)

5038 South Nanwan Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)
Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center)
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Chaoman Hotel (Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center) Guest Reviews

4.6/5
Very Good
545 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(545)
Positive reviews(526)
Reviews with photos/video(131)
Friendly front desk staff(68)
Convenient parking(40)
Delicious breakfast(22)
Well decorated(17)
Perfect for business trips(15)
Tasty coffee(12)
Nice toiletries(11)
Convenient public transportation(9)
Negative reviews(19)
Guest User
Guestroom (Double Bed)
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 14, 2025
Clean and tidy. The receptionist was polite and efficient. We were satisfied with everything for this price.
Response from Property: 您對小漫的這一席讚賞,不知道什麼原因沒有獲得您的5分好評。我們酒店的風格是主題、智能、新鮮、時尚,希望給您的旅途添加一道彩虹。我們會一直做下去,願您一直在,小漫定不負。祝您旅途愉快!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The environmental sanitation is very good, very good. It is also convenient for robots to deliver things.
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to review the room! We are very honored that you chose Xiaojia as your stop in the vast sea of ​​people. Here, everyone who comes is our distinguished guest, and every encounter is a fate. May a wonderful life be with you, and look forward to meeting you again in the future and creating more pleasant memories for you!
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Anonymous User
Superior Room (Double Bed)
Stayed in Oct 2024
Travel with friends
6 review
3.6/5
Posted on Oct 20, 2024
Health: Overall OK Environment: The interior is relatively new. The photos everyone posted in the reviews were relatively large. However, the room we were given was very small. I don’t know if it was because I booked it early and it was cheaper. When I opened the door and looked outside, I thought there was no bathroom, but after closing the door, I found that it was behind the door... The wash basin is also narrow and can easily hit the door... Maybe because the room is small, it feels very noisy when people outside talk in the morning... But It doesn’t matter if you just sleep for one night, it doesn’t matter if you just make do with it…
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Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. For the problem of small rooms, we also have larger family rooms to choose from. If you have any questions during your stay, you can call the front desk. We are available 24 hours a day. Please handle it. If you come here next time and hope to book this hotel again, give us a chance to apologize. Looking forward to visiting again!
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Anonymous User
Guestroom (Double Bed)
Stayed in Oct 2024
Solo travelers
169 review
1.0/5
Posted on Oct 5, 2024
Average service, small room, poor sound insulation, few parking spaces
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! We sincerely apologize for the unpleasantness caused during your stay in the hotel. We will strengthen the professional training of our staff and make rectifications regarding the problems you have reported. We also have larger family rooms, parent-child rooms, etc. to choose from. There are also For quieter rooms on the other side of the community, you can call the front desk for parking spaces and we will guide you to park. If you have any questions during your stay, you can also contact the front desk directly and we will solve the problem for you 24 hours a day. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Superior Room (Double Bed)
Stayed in Aug 2024
Family
2 review
1.0/5
Posted on Aug 11, 2024
I have never stayed in a small 500 hotel with such poor sanitary conditions. I didn't check in until 3 or 4 o'clock. They said the room was not cleaned properly. The first time I changed rooms after checking in was because there was a strong smell in the room. I called the front desk and said it was because of water leakage and the room had a musty smell. I didn't check it carefully after changing rooms. When I came back in the evening, my child found that the bed was full of bugs. I called the front desk and said they didn't have a room and they would give me a refund. It was around 1 o'clock in the middle of the night. Check out where to go, really angry.
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Response from Property: Dear guest, hello! We are very sorry to bring you a bad check-in experience. We are very sorry for your feedback about the room check-in problem! We asked the receptionist on duty. Here's what happened: Your friend Mr. Liu came to the hotel at noon to check in first. He said that the three rooms you booked need to be arranged on the same floor, but the hotel was closed due to the summer vacation and the Chinese Valentine's Day holiday. The room is full, which makes it impossible to meet your need for early check-in. At that time, we also communicated with your friend Mr. Liu whether he could change the floor if he needed to check in now. If the floors were separated, we could arrange for you to check in immediately. However, our request was rejected by Liu. Mr.'s refusal, we have always attached great importance to guest room hygiene, room odors, etc., and have invested most of our time in checking equipment and facilities. The odor situation you described this time should never happen! We have asked housekeeping staff and managers to pay more attention to hygiene details and keep rooms well ventilated. After you contacted our front desk in the early morning, we tried to contact you several times to deal with the issue of changing bed sheets and quilt covers, but you did not answer the phone. We were worried that you had already rested and fell asleep, so we did not disturb you more. Thank you for spending time with us. I would like to give you your valuable suggestions and hope that you can book our hotel next time. We will definitely give you a satisfactory stay experience!
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Guest User
Superior Room (Double Bed)
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is very nice and smart, and the price/performance ratio is very good
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to review the room! We are very honored that you chose Xiaojia as your stop in the vast sea of ​​people. Here, everyone who comes is our distinguished guest, and every encounter is a fate. May a wonderful life be with you, and look forward to meeting you again in the future and creating more pleasant memories for you!
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Anonymous User
Superior Room (Double Bed)
Stayed in Sep 2024
Travel with friends
1 review
1.0/5
Posted on Sep 26, 2024
The service is not good and the soundproofing is not good, which is inconsistent with the good reviews.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! We deeply apologize for the unpleasantness caused during your stay in the hotel. We will strengthen the professionalism of training staff for your feedback. You can raise your questions and we will make rectifications. We have an old friend program, which is provided in elevators and guest rooms. There is the contact information of the store manager, you can also contact the store manager directly to solve the problem for you. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Superior Room (Double Bed)
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Clean, comfortable, smart and very cost-effective
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise, and thank you for giving such a high evaluation to Xiaoman. Service is the foundation of the hotel. The humanistic style is in Xiaoman, the comfortable experience is in Xiaoman, and the warm feeling is in Xiaoman. Go out The only reason to go out is to relax your soul and enrich your spirit in the city. This is Chaoman. Chaoman starts from the hotel but does not stop at the hotel. We look forward to your next beautiful encounter. Chaoman is always waiting for you on the road. !
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Guest User
Superior Room (Double Bed)
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Warm service, will come again next time!
Original TextTranslated by Google
Response from Property: I give you flower tea to wash away your fatigue; I give you a fragrant towel to cleanse your dust; I give you the fragrance of flowers to purify your work; I win your heart and appreciate your kindness. Xiaoman is extremely grateful for your praise. Everything about Xiaoman has changed because of you! Xiaoman knows that hard work will be rewarded, thank you for your support!
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Guest User
Superior Room (Double Bed)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
A store I particularly like
Original TextTranslated by Google
Response from Property: Thank you very much for your support and encouragement! Ingenuity is to do one thing well, and the original intention is to always do one thing well. And the intention is that you can give us a five-point affirmative attitude. In the days to come, you will be a role model for our Chaoman Hotel Zhuhai Wanchai Port Hengqin International Convention and Exhibition Center store to learn from, and we look forward to serving you again!
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Anonymous User
Superior Room (Double Bed)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
這次入住體驗感超棒!前台工作人員就熱情迎接,辦理入住迅速又高效,還貼心介紹了酒店各項設施的開放時間和使用方法。 客房服務也很出色,房間每天都打掃得乾乾淨淨,物品補充及時,工作人員態度親切友好。i 房間空間寬敞明亮,佈局合理,裝修風格簡約又不失格調。衞生間乾濕分離,洗漱用品品質上乘,種類齊全。 但總體來説,這次入住體驗非常滿意,下次有機會還會選擇這家酒店!
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Response from Property: 感謝您贈予毫不吝嗇的五顆小星星,願您如同星星一般,閃耀而不孤單,在您的支持下我們將持續努力!歡迎您下次光臨~
Guest User
Superior Room (Double Bed)
Stayed in Jan 2025
Couples
6 review
0.5/5
Posted on Jan 10, 2025
床品上有污漬 而且還有灰塵跟頭髮 感覺衞生很差 體驗感很不好 我們是晚上入住的 辦理入住之後在房間使用投屏 結果設備故障投不上 店長過來處理 弄半天説是我們手機問題 我們三台設備包括他自己的也投不上 實在是太差勁了 服務非常差 完全不推薦
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Response from Property: 尊敬的賓客:您好,非常抱歉給您帶來不好的入住體驗!對於您在酒店入住期間造成的不愉快,我們深表歉意,我們會加強做好衞生檢查,不會再出現此類問題,對於投屏問題,我們已經逐間房間測式,整改和培訓,如果您在住期間有任何問題,可以致電前台,我們24小時為您處理,若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Guestroom (Double Bed)
Stayed in Mar 2025
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 16, 2025
性價比高,就在口岸邊上,推薦購買,也不貴,而且人也不多,值得給大家購買,服務也很好,人也非常健談,很推薦
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Response from Property: 非常感恩收到您的五星好評,小家將一如即往的保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨,期待着您的再次光臨,祝您生活愉快,充滿喜悦!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2025
房間很新,乾淨衞生,毛巾也是新的,衞生間水壓大,洗澡很舒服,早餐也比較豐盛,點贊👍
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Response from Property: 哇!看到您五分的點評真的好開心捏!因為五分是我們的動力,五分是我們的鼓勵!當然,任何的意見與建議都可到前台找到我們進行諮詢哦!我們也非常期待您的再次光臨!潮漫灣仔碼頭橫琴國際會展中心酒店真誠期待您的再次入住!
Anonymous User
Deluxe 2-bed Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
環境很好,旁邊就是澳門夜景,設施很齊全,服務也很好,很有性價比,推薦! 酒店的設施非常現代化,房間非常寬敞明亮,床鋪非常舒適,酒店的服務也很好,房間的細節處理得非常好,讓人感到非常貼心和舒適。
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Response from Property: 非常感恩收到您的五星好評,小家將一如即往的保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨,期待着您的再次光臨,祝您生活愉快,充滿喜悦!
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