Vienna 3 Best Hotel (Zhuhai Gongbei Port)

Vienna 3 Best Hotel (Zhuhai Gongbei Port) Reviews

Vienna 3 Best Hotel (Zhuhai Gongbei Port)

No. 2610 Yuehai Middle Road, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Vienna 3 Best Hotel (Zhuhai Gongbei Port)
Vienna 3 Best Hotel (Zhuhai Gongbei Port)Vienna 3 Best Hotel (Zhuhai Gongbei Port)Vienna 3 Best Hotel (Zhuhai Gongbei Port)
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Guest Reviews of Vienna 3 Best Hotel (Zhuhai Gongbei Port)

9.3/10
Very Good
913 review
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(913)
Positive reviews(885)
Reviews with photos/video(58)
Great location(150)
Convenient parking(96)
Friendly front desk staff(91)
Classy environment(67)
Easy to get around(41)
Convenient location(37)
Comfortable bed(24)
Strange smell in room(10)
Negative reviews(28)
Juan N.
Deluxe Double Room
Stayed in Sep 2023
Solo traveler
24 review
10/10
Outstanding
Posted on Oct 29, 2023
Good location in the Gongbei area, around 2.5 km away from the train station. Comfortable bed and flexible check out schedule. Nobody seem to speak English, but it was no problem as long as you know some basic Chinese or you have a translation app.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M34191****
Standard Single Room
Stayed in Feb 2023
Traveling with friends
9 review
2.5/10
Posted on Mar 5, 2023
The overall equipment is very general, there are no disposable slippers, only reusable plastic slippers. The sound insulation is very poor. You can hear the sound of walking around in the aisle and opening and closing the door in the middle of the night. You can even hear the sound of the TV next door, which affects your rest very much! The pressing design of the shower gel shampoo in the bathroom is unreasonable. It is not a normal pressing up and down. It takes a lot of effort to press the plastic bottle with the whole palm to press it out. It is not friendly to girls, and it is not friendly to people with hand injuries! The store is equipped with a chargeable charging cable. The deposit is 39 yuan, and the charge is charged by the hour. Although it is cheaper than the power bank outside after charging, it can’t be loaded when you want to stop using the deposit. I thought I was an exception, but it turned out When I checked out in the morning, the elder brother who was riding the elevator with me also responded to the same situation. Isn’t this just trying to collect a deposit in disguise! The hygienic environment is worrying, even if the sheets are torn, there are traces of suspected blood that haven't been washed. Speechless! The service is also average. The price booked on Ctrip is higher than the price on the price list of the store, but the front desk said that the price on the price list is the price during the epidemic, which is different from the current one. Who is fooling, the date on it is clearly written on the current day. Moreover, the room price booked on site by the passengers who came later was lower than the price we booked on Ctrip. In addition, there is only one person at the front desk on weekends. One person has to answer the phone and check in. It is simply not enough manpower, and there are many people sitting in the office behind the front desk. I don't understand why we don't arrange more people for the front desk. Parking is also very inconvenient, crowded! All in all, this is the worst Vienna I've ever lived in!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality, hope you can book this hotel again, and give us a chance to apologize. Looking forward to visiting again!
M51264****
Standard Single Room
Stayed in May 2023
Couple
3 review
4.0/10
Posted on Jun 8, 2023
The sound insulation is extremely poor, you can hear the voices from the next door, if someone walks outside and talks, the door is the same as if there is no door. At five o'clock in the morning, I met xx laughing outside, and I was awakened immediately, and the quiet hiss of xx was also obvious from the companions. In addition, the anti-theft lock is broken and cannot be used.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality, hope you can book this hotel again, and give us a chance to apologize. Looking forward to visiting again!
1328652****
Queen Room
Stayed in Feb 2023
Other
1 review
2.0/10
Posted on Mar 19, 2023
Extremely bad, so bad, first of all, there is no room at the store in the early morning, so let us wait, saying that someone else just checked out the hourly room for cleaning, and the room I reserved cannot be re-sold even if I don’t check in, the front desk quibbles With a sneer on his face, he later complained to Ctrip, the customer service brother was very active to help solve the problem, advanced the compensation and promised to hold the hotel accountable, and he must be severely punished! ! ! ! ! Second, it is very noisy and there is almost no sound insulation. I was woken up by the crying of the children next door at six o'clock in the morning and ran in the corridor. Don't live! Don't live! Don't live! Terrible! very bad!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality, hope you can book this hotel again, and give us a chance to apologize. Looking forward to visiting again!
_WeChat27554****
Standard Double Room
Stayed in Jan 2023
Business traveler
3 review
2.0/10
Posted on Apr 22, 2023
If you can't stay here, don't stay here, anyway, you won't be satisfied!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality, hope you can book this hotel again, and give us a chance to apologize. Looking forward to visiting again!
M270209****
Standard Single Room
Stayed in Jul 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Aug 20, 2025
説實話,電梯確實有異味,不知道為什麼會這樣,沒有地毯但是味道確實不好聞,建議除下味道,我們訂的房間臨路,怕吵的可以申請換離路遠一點的房間,設施不算新,但是床品乾淨,我們那個房間門後面的安全鎖壞了。前台人員服務態度也可以的,我們是二百多入住的,第二天去澳門,整體性價比高,圖片忘了拍,附澳門照片
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的所提出的異味問題對我們非常重要,我們會將意見告知相關部進行改進,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 7, 2025
入住還可以,角落都找不到灰塵。床品潔白蓬鬆,帶着陽光曬過的清新味道,浴室瓷磚縫都刷得乾乾淨淨,消毒水味淡而不刺鼻,看得出保潔非常用心。馬桶圈用酒精濕巾反覆擦拭也沒發現污漬,毛巾浴巾密封包裝讓人超安心。這種一塵不染的細節控必須點贊
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
D14767****
Deluxe Double Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 24, 2025
很滿意的入住體驗,環境可以,前台服務好,辦理入住快,房間設施齊全,床很舒適,還幫免費延時退房,很不錯!帶孩子來玩的,住這去哪交通都方便,距離適中,房間安靜乾淨整潔
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Queen Room
Stayed in May 2025
Other
1 review
2.2/10
Posted on Jun 21, 2025
非常不滿意!!非常吵衞生很差! 首先不知道為什麼在週六!!一大早8點多!!用電鑽裝修!!!!視頻可以聽到非常大聲 選擇你這個酒店就是想路途不用太趕、好好休息再去高鐵站,結果到週六一大早搞這些,馬上改簽車票走人了。破壞了美好的週末影響心情! 其次,酒店衞生很差,參考第二張圖片,為什麼沒有一次性拖鞋?你這裏的拖鞋是循環利用的吧?消毒過了沒有?鞋底下還黏着一塊發黑的創可貼🤮🤮🤮🤮🤮 真的是隔夜飯都吐出來! 總之就是非常糟心的一次經歷!非常糟糕的一晚上,以後絕對不會再來這家!
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高質量,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
M36977****
Queen Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 8, 2025
房間一塵不染,床品潔白清新,浴室消毒到位,連遙控器都擦拭得很乾凈。前台熱情周到,響應迅速,入住退房都很高效
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Yueyuecynthia
Queen Room
Stayed in Jul 2025
Other
9 review
10/10
Outstanding
Posted on Oct 14, 2025
房間設施齊全,衞生也乾淨,房間挺大的,而且價格也很實在
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M639866****
Queen Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 7, 2025
房間蠻大的,衞生間也乾淨整潔,燈光夠亮,中央空調風夠大,還配了個凈化器,交通方便,停車免費,這次住宿很滿意。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Haiyizi
Queen Room
Stayed in Aug 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Sep 20, 2025
酒店的服務可以,態度熱情又周到。衞生也打掃得很乾凈,離景區又近,出入都很方便,整體住下來非常舒適。最主要是停車免費。前面就有一所小學、出去吃飯也方便;我們一共定了兩間房、有一間三人住、住得還算舒服、唯一不足就是電梯裏稍微有點黴味、不影響入住。我們一共住了兩晩,第二天一早去澳門玩、玩到晚上才回、打個車十幾塊錢就到酒店休息。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Zoubianfuhuadadi
Standard Single Room
Stayed in May 2025
Other
10 review
10/10
Outstanding
Posted on Jun 2, 2025
服務很好,免費升房,衞生也不錯,位置也在市中心,出行便利,值得推薦!!!!!!!!!!!!!!!!!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M15151****
Standard Single Room
Stayed in Jul 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Aug 20, 2025
酒店位置很好,酒店交通很方便,房間設施挺好的,房間非常乾淨整潔,床墊非常柔軟舒適房間熱水來得也快,東西都比較齊全,服務挺好的很用心,服務態度好,期待下次入住。需改進的地方是電梯間有點黴味,還有就是門口有點積水。
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Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。對於您提出的異味和門口積水問題,我們酒店方將改進異味和積水問題,我們會將意見告知相關部門以提高質量,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!