Vienna Hotel (Zhuhai Hengqin Port Ocean Kingdom) Reviews
Vienna Hotel (Zhuhai Hengqin Port Ocean Kingdom)
South Tower, Poly International Plaza, Hengqin Port, Gang'ao Avenue, Xiangzhou District, Zhuhai, Guangdong, ChinaView hotel details
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Guest Reviews of Vienna Hotel (Zhuhai Hengqin Port Ocean Kingdom)
8.8/10
2916 review
Verified reviewsLocation8.9
Amenities8.7
Service9.0
Cleanliness8.8
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All reviews(2916)
Positive reviews(2737)
Reviews with photos/video(583)
Convenient location(358)
Friendly front desk staff(302)
Loved the view(84)
Perfect for kids(82)
Strange smell in room(41)
Easy to call taxis(29)
Negative reviews(179)
Guest User
Deluxe Queen Room
Stayed in Jan 2026
Family
1 review
Outstanding
Posted on Mar 1, 2026
I originally booked the Penguin Hotel, but they wanted an extra 900 RMB to check in, so I canceled it in a huff. Unexpectedly, it turned out to be a blessing in disguise as I booked this hotel very close to Ocean Kingdom. Since I checked in early and there were no rooms available, they even upgraded me to a suite for free.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! We are delighted that you chose to stay at Vienna Hotel (Zhuhai Yue'ao Hengqin Port Ocean Kingdom Branch). We were completely taken aback by your review! Located in a bustling area, the hotel offers the vibrancy and convenience of the city, a safe haven, a cozy nest, and a warm and comforting place. Home is where love is, and the hotel aspires to be that home away from home for you, providing thoughtful and warm hospitality. We look forward to welcoming you back again!
Guest User
Family Friendly Twin Room
Stayed in Jan 2026
Family
35 review
Very good
Posted on Feb 28, 2026
The price is a bit high, there's no breakfast, and the surrounding area is a bit desolate, but it's close to Zhuhai Chimelong. It has two large beds, suitable for families. Overall, it was a good experience.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, we have launched a new "Deep Sleep, Great Health" sleep quality program. This program aims to ensure that even while traveling, you, who strive for excellence, will feel as comfortable and convenient as at home. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
Qingdou925
Family Friendly Twin Room
Stayed in Jan 2026
Family
17 review
Outstanding
Posted on Feb 17, 2026
Very satisfied! The front desk staff were very friendly, and parking was convenient. It's also super easy to get to Macau from here!
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! Thank you so much for your patronage and appreciation of our hotel! Our journey forward never stops. For your trust, we will persevere even more. Vienna Hotel (Zhuhai Yue'ao Hengqin Port Ocean Kingdom Branch) will always stand tall in this city, awaiting your arrival! See you there! Wishing you: May you always be happy! ^_^
FoodWanderer
Deluxe Queen Room
Stayed in Dec 2025
Family
8 review
Amazing
Posted on Jan 25, 2026
Stayed at Vienna Hengqin and had a comfortable experience! The room was spacious with a comfy king-size bed, perfect for unwinding. The small table and sofa were a nice touch. Cleanliness was good and service from reception was acceptable 👍. They even sent up extra water and slippers via robot promptly when we asked - tech touch!
Only thing was the location - it's in a corporate area with not much to do nearby, but super convenient if you're heading to Hengqin Port 😊. Would stay again for the comfort and service.
Response from Property: 親 非常高興從您的留言中得知給您留下如此美好的印象 希望您未來可以繼續關注並將以後入住時的更多感受和體驗告訴我們 小維在這裏代表維也納珠海橫琴店全體員工説聲謝謝 熱忱期待您的再次光臨！麼麼噠 *-*
Anonymous User
TRIPLE DELUXE
Stayed in Dec 2025
Traveling with friends
3 review
Outstanding
Posted on Jan 3, 2026
Convenient transportation, perfect for a day trip to Macau. The front desk service was excellent. I'll definitely stay here again.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, we have launched a new "Deep Sleep, Great Health" sleep quality program. This program aims to ensure that even while traveling, you, who strive for excellence, will feel as comfortable and convenient as at home. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
Guest User
TRIPLE DELUXE
Stayed in Dec 2025
Traveling with friends
2 review
Outstanding
Posted on Jan 3, 2026
The hotel's location is super convenient, really close to Ocean Kingdom and Hengqin Port, just a taxi flag-down fare away.
Hygiene: Clean
Service: Food delivery robots bring orders right to your door, and breakfast includes milk and bread.
Environment: Quiet
Original textTranslated by Google
Response from Property: Dear customer, we are so happy to hear from your message that you had such a wonderful impression. We hope you will continue to follow us and share your experiences with us during your future stays. On behalf of all the staff at Vienna Zhuhai Hengqin Branch, we would like to say thank you and look forward to your next visit! *-*
Guest User
Family Friendly Twin Room
Stayed in Nov 2025
Family
1 review
Outstanding
Posted on Jan 3, 2026
The hotel environment is quite good, the room is clean and tidy, and spacious enough. The location is excellent, making it convenient for getting around. The service is great, especially the front desk lady who was very helpful. Breakfast was even delivered to our room.
Original textTranslated by Google
Response from Property: Dear customer, we are so happy to hear from your message that you had such a wonderful impression. We hope you will continue to follow us and share your experiences with us during your future stays. On behalf of all the staff at Vienna Zhuhai Hengqin Branch, we would like to say thank you and look forward to your next visit! *-*
Guest User
Deluxe 2-bed Room
Stayed in Nov 2025
Couple
1 review
Outstanding
Posted on Dec 16, 2025
The room has excellent soundproofing and is very clean. You can order food delivery right up to your floor, and the service attitude is great. I've stayed here twice now and really love being on the 25th floor of this tall building, where you can enjoy the views.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback. To provide you with an even more meticulous and thoughtful service experience, we have launched a new "Deep Sleep, Great Health" sleep quality program. This program aims to ensure that even while traveling, you, who strive for excellence, will feel as comfortable and convenient as at home. Satisfaction is a continuous journey, and we sincerely look forward to your next visit. Wishing you a wonderful day!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2025
Business traveler
1 review
Outstanding
Posted on Dec 10, 2025
First time in Zhuhai, stayed at this Vienna Hotel. The environment is beautiful and it's very clean, I really liked it.
Original textTranslated by Google
Response from Property: Dear customer, we are so happy to hear from your message that you had such a wonderful impression. We hope you will continue to follow us and share your experiences with us during your future stays. On behalf of all the staff at Vienna Zhuhai Hengqin Branch, we would like to say thank you and look forward to your next visit! *-*
Anonymous User
Deluxe Family Room
Stayed in Aug 2025
Family
3 review
Outstanding
Posted on Sep 22, 2025
Nice clean kind comfort and warm.
Response from Property: 親 非常高興從您的留言中得知給您留下如此美好的印象 希望您未來可以繼續關注並將以後入住時的更多感受和體驗告訴我們 小維在這裏代表維也納珠海橫琴店全體員工説聲謝謝 熱忱期待您的再次光臨！麼麼噠 *-*
kwcdave
Deluxe Queen Room
Stayed in Feb 2025
Solo traveler
1 review
Outstanding
Posted on Mar 25, 2025
A good and pleasant stay here.
Response from Property: 尊敬的賓客： 您好！ 非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，維也納酒店（珠海粵澳橫琴口岸海洋王國店）永遠屹立於這個城市，等候您的來臨！不見不散哦！ 祝： 笑口常開^_^！
Doshi Kintankumar Rajnibhai
Deluxe 2-bed Room
Stayed in Nov 2025
Family
45 review
Outstanding
Posted on Dec 31, 2025
GREAT STAY
Response from Property: 尊敬的賓客您好： 感謝您對我們的肯定， 為了給您提供更加細緻周到的服務體驗， 我們新推出“深睡眠，大健康”的睡眠品質， 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點， 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情！
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
2 review
Posted on Feb 2, 2025
is good
Response from Property: 親愛的小主 非常感謝您能在百忙之中給到我們維也納珠海橫琴口按海洋王國店發表評論 您的一個小小主動已經讓小維感謝的非常的開心 而且還能讓我們的客户看您對我們酒店的入住真實的分享 這樣我們會更加努力去做得更好的 小維期待着與您下次光臨！！！
kwack
Deluxe 2-bed Room
Stayed in Oct 2023
Traveling with friends
5 review
Posted on Nov 26, 2023
Was okay and clean.
Response from Property: Dear Lord, thank you very much for taking the time out of your busy schedule to leave a positive review for our Vienna, Zhuhai, Hengqinkou and Ocean Kingdom store. Your small initiative has made Xiaowei very happy and can also be seen by our customers. Your true sharing of your stay in our hotel will make us work harder to do better. Xiaowei is looking forward to your next visit! ! !
Guest User
Deluxe Queen Room
Stayed in Mar 2023
Couple
2 review
Outstanding
Posted on May 12, 2023
ggggggg
Response from Property: 尊敬的賓客： 您好！ 很高興您選擇入住 維也納酒店（珠海粵澳橫琴口岸海洋王國店）， 看到您的評價小的頓時呆懵了！ 酒店地處繁華地段， 有着都市的熱鬧和方便 ， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！