Atour S Hotel（Shihua West Road, Gongbei Port, Zhuhai）

This hotel, opened 6 years ago, is actually a bit dated. The toilet isn't smart, and neither is the washing machine, which means you have to keep running back and forth to the laundry room to do your washing. It would be great if they could deliver clean laundry to the room, like other Atour hotels do. Even though the facilities are old, the service isn't great either! There was only half a roll of toilet paper in the bathroom, so I ordered a full roll and some laundry detergent through their official app. I placed the order for both at the same time, but for some reason, the staff only delivered the laundry detergent. When I mentioned we also needed a roll of toilet paper, the staff member replied, "Why didn't you say so together?" I was quite speechless. I did order them together, so I don't know why they delivered them separately, and I also don't know why they didn't replenish the toilet paper when cleaning the room, given there was only half a roll left. The breakfast, however, is very good and plentiful.

The hotel is great, with a fantastic location. It's situated on the 20th-24th floors of a building, offering views of the mountains, sea, and the Hong Kong-Zhuhai-Macau Bridge, yet it's surprisingly quiet. All the staff are very nice. Plus, there's a restaurant called 'Mr. Beichuan Barbecue' a pleasant 15-minute walk down the main street from the hotel entrance. It's so relaxing to enjoy some beer and barbecue in the evening and then stroll back to the hotel.

The room wasn't huge but perfectly adequate. They even provided a bed rail, which was a nice touch, and the breakfast spread was excellent. The room description said sealed windows, but I actually got a room with windows that opened, which was great. The location is convenient for taxis, as most places are a short ride away, and the surroundings are quiet. The only minor drawback is that the soundproofing isn't the best.

Atour never disappoints! The environment is always clean and the facilities are great. They even sent a gift for the kids, which was a really thoughtful touch.

Great service and breakfast! The facilities are excellent. Would definitely stay again.