Milan Hotel

The toilet is blocked, the air conditioner is broken, and the fan has been blowing all night

The front desk clerk was so bad that I didn't even check out. She called the front desk at 1:40 to tell me that I wanted to stay. She said it was not possible and that I didn't say I would stay in advance. She told me to come out right away. She said in a commanding tone. The reservation was closed and there was no room. I checked out at 2 o'clock. You didn't even call me to ask if I wanted to stay! You overlords! I am scared. My luggage is in the room and I paid a deposit of 200. I’m not available now. I’ll come back to take care of it in the evening. If it doesn’t work, I’ll call the police.

The hotel said it was free parking, I thought his system was connected to the parking lot system, but it turned out not, it was free with the hotel receipt, but I had to go out for a long time after checking out, so I helped the hotel to delay the free parking for a few hours, When I came back, I didn't give the ticket to the security guard, and the parking fee was charged 200. I called the hotel front desk and couldn't solve the problem, nor could I call the property management. I still don't recommend this hotel, it's very troublesome. Ask them to solve it, push one by one, and say it's not their business. So far things have not been resolved.

The service is not bad, I arrived at the hotel late at night, the front desk was waiting, and the check-in was very polite; the interior of the room felt too dark, with heavy humidity, and felt moist, the bathroom was not cleaned well, and there was a used shave on the sink Knife cover and shaved unknown hair; towels are placed under the sink very close to the floor, and I feel unclean; the carpet is quite dusty; the air conditioner is sufficient, but the noise is loud

The hotel room and other settings are special on the same floor, but the price is really affordable

After entering the room, I opened the sheets and found a hair on the sheets, which proves that the sheets have not been changed! Other hygiene is okay.

The environment is good and the waiters are very enthusiastic!

這個酒店環境挺好的，前台及客房服務阿姨都很好，我女兒嬰兒車壞了，我找工具修，那個電工主動幫我們把車修好了，非常熱心，非常感謝他，出門在外感覺遇到一羣熱心的人，心情很開心，非常感謝珠海米蘭酒店的工作人員，忘記拍圖片了。