For someone traveling for business, the hotel's accommodations are quite good. However, there's one thing I don't understand. Of course, every company has its own management system, which I understand. According to the platform's booking rules, check-out is at 2 PM. My afternoon schedule is 3:30 PM, and I told the front desk I could check out half an hour later, no later than 2:30 PM. The reply was no, and there would be an extra charge if I checked out after 2 PM. I asked if 10 or 8 minutes later would be okay? No. Okay, I'll follow the rules, no problem. I don't know if the boss is just so rigid in his requirements, or if the employees are just so inflexible in their implementation. In short, I'm very unhappy. Running a hotel is a service industry, and I'm just an employee. Everyone should follow the rules, but is it really that rigid? Or could the way they speak be a little more tactful? I've been traveling for business for many years, and the boss should probably reflect on this situation. I'm not happy.
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