Aparthotel Adagio Zurich City Center

Service: This is where the hotel truly shines. All the staff were incredibly helpful, professional, and thoughtful. They provided detailed explanations and actively offered assistance. I especially appreciated encountering two Chinese-speaking staff members who not only wished me a Happy New Year but also engaged with me in Chinese, making me feel right at home. Environment: The hotel's location is excellent, very close to the main train station and all the attractions in the Old Town, all within walking distance. The hotel design is appealing, and the little calf statue at the entrance is adorable. Facilities: The room was spacious, especially the bathroom. However, the pillows weren't very comfortable and might not be ideal for people with neck problems. Cleanliness: Generally good, but the details left something to be desired. There was a faint, persistent odor from the refrigerator in the room, even though it was empty, suggesting that ventilation needs improvement. Also, one of the towels had noticeable orange-red stains.