This is a budget hotel, there is a grocery store on the ground floor and entrance to the hotel is via the store. Staff were friendly and spoke english also the location is close to the railway station, with plenty of bars and restaurants nearby. The hotel has no lift but the room was a good size, it included a fridge, microwave and kettle. The room was en-suite with a clean bathroom. The room also had a TV and the bed was comfordable. I would stay here again if I ever return to Zurich