As a Titanium member, I had higher expectations for my stay at Oaks Cypress Hotel, especially considering the amount I paid for the room. Unfortunately, my experience was a mix of positives and disappointments.On the positive side, the staff was outstanding, always friendly and eager to help. The shuttle service was great, making transportation around the property very convenient. Breakfast was decent, and the golf course was absolutely beautiful.However, the room was extremely outdated, with old and damaged appliances that didn’t match the price or my loyalty status expectations. Additionally, the pool was in poor condition, clearly unmaintained and not inviting at all.While the service and location have great potential, the hotel desperately needs renovations to justify the price. Until then, I’m not sure it offers the value expected for what it charges.