[Official ticket] JR Pass East Japan railway pass (ticket redemption)

JR Pass East Japan rail pass (e-ticket) 5 days/10 days

◆ Validity: This ticket must be redeemed within 90 days from the date of purchase. After redemption, it is valid for 5/10 consecutive days from the date of first use.

◆ Applicable areas: For more details, please refer to the

◆ Available trains:

• JR East Japan line (including BRT*)
• Tokyo monorail (Tokyo panoramic line) full line
• Aomori railway entire line
• IGR Iwate Galaxy Railway entire line
• Sendai airport railway entire line
• Sanriku railway entire line
• Hokuhoku express line (entire route)
• Echigo tokimeki railway: Naoetsu-Arai section
• Limited express trains "Nikko," "Kinugawa," and "SPACIA Kinugawa" with reserved ordinary seats operating on JR East and Tobu Railway lines.
• You can take local trains (including rapid trains) on the Tobu Railway line between Shimo-Imaichi and Tobu Nikko or Kinugawa Onsen.
• The "Kurihashi-Shimo-Imaichi" section is only accessible by limited express trains connecting with Tobu Railway.
• JR bus within the applicable area (excluding express buses and some special route buses)
  Bus route map
• BRT is the abbreviation for bus rapid transit.
• The JR East Japan rail pass is only valid for limited express trains connecting from JR lines to Tobu Railway.

◆ Unavailable trains:

• You cannot take limited express trains with Tobu Railway stations as the starting or arrival station. (For limited express trains to Tochigi Station, Shinkanuma Station, Shimoimaichi Station, Tobu Nikko Station, Tobu World Square Station, or Kinugawa Onsen Station, the departure or arrival station must be a JR line station.)
• The JR East Japan rail pass is not valid for the Tokaido Shinkansen. (Due to different operating companies for the Tokaido Shinkansen)
• Not applicable to the Izu Kyuko Line/Fuji Kyuko Line. (Outside service area)

◆ Booking eligibility:

• The JR pass is only available to travelers visiting Japan for sightseeing purposes. To purchase this pass, you must hold a passport issued by a government other than Japan and possess a "temporary visitor" visa.
• Short-term stay visas: Tourist visa, business visa, three-year multiple-entry tourist visa, etc.
• When entering Japan, please use the automated lane with staff or ask airport personnel to stamp "temporary visitor" or attach a "temporary visitor" sticker to redeem the JR Pass.
• - The same passenger is not allowed to purchase or redeem multiple identical tickets for the same period.
• Only available to foreign travelers holding non-Japanese passports (not available for Japanese citizens)

◆ Traveler group description:

• Adult: aged 12 or above
• Child: 6–11 years of age
• If a designated seat is required for children 5 years or under, a child pass must be purchased.
• The round-trip pass is not applicable for youth deals (including student deals).
• The age limit for children is based on their age on the ticket purchase date. The child's passport or other age verification documents must be presented.

◆ Redemption method:

• Bring the passport of the person who made the reservation + the received e-ticket
• Go to the designated station shop counter to redeem your physical ticket.
• ③ You can select the start date when redeeming

◆ Redemption location:

Ticket redemption locations and times are subject to change. It is recommended to reconfirm on the

• JR East travel service center, terminal 1, Narita airport 8:30-19:00
• JR ticket office at terminal 1, Narita airport: 6:30 AM - 9:45 PM
• JR East travel service center at terminals 2 and 3, Narita airport: 8:30 AM - 8:00 PM
• JR ticket office at terminals 2 and 3, Narita airport: 6:30 AM - 9:45 PM
• Akita JR East travel service center 9:30 AM~5:00 PM
• Aomori JR East travel service center 10:00~17:30
• Fukushima JR East Japan travel service center 10:00~17:30
• Funabashi JR East travel service center 10:00~17:00
• Haneda airport terminal 2 tourist information center 6:00-22:00
• JR East travel service center, terminal 2, Haneda airport 6:45-20:00
• JR East travel service center at Ikebukuro station 10:00~17:00
• JR East Japan travel service center, 10:00-17:00
• JR East travel service center in Kawasaki 10:00~17:00
• Delivery JR East Welcome Center Matsumoto 9:00 AM~1:00 PM, 2:30 PM~4:00 PM
• Morioka JR East travel service center 10:00 AM~5:30 PM
• JR East travel service center in Nagano 9:00~17:00
• JR East travel service center in Niigata 9:30~17:00
• Omiya JR East travel service center 10:00~17:00
• 8:30-19:00 JR East Travel Service Center Sendai
• Shibuya JR East travel service center 9:00~18:00
• 9:00~18:00 JR East Travel Service Center Shinjuku East Exit
• 8:00-19:00 JR East Travel Service Center Shinjuku South Exit
• Tachikawa JR East travel service center 10:00~17:00
• Takanawa gateway travel service center 11:00 AM~6:00 PM
• 8:30 AM-7:00 PM JR East Travel Service Center Tokyo Marunouchi North Exit
• Tokyo Japan Rail Café 9:00 AM~4:00 PM
• 8:00~18:00 JR East Travel Service Center, Ueno
• JR East travel service center in Yamagata 10:00 AM~5:30 PM
• JR East travel service center in Yokohama 10:00~17:00

◆ Reserved seating (assigned seats) ticket

During the 3-day pass validity period, you can use reserved seats on Shinkansen or express trains unlimited times.

1. Reserved seat tickets can be booked at designated seat ticket machines installed in JR East Japan areas.

※ Some redemption locations do not allow the use of reserved seat ticket machines for passes issued there.

2. Reserved seat tickets can be issued at JR East Japan's "JR ticket offices (Midori-no-Madoguchi)" and "JR East Japan travel service centers (JR EAST Travel Service Center)".

※ Reserved seat tickets are not available at ticket offices outside JR East Japan, such as "JR Tokai", "Tokyo Metro", "Odakyu Electric Railway", and "Keisei Electric Railway".

Specific locations where reserved seats can be issued are available on the