- Enjoy your waiting time at Plaza Premium Lounge, the first independent airport VIP lounge in Europe
- The VIP lounge was designed by Kinney Chan, a renowned designer from Hong Kong KCA, featuring a sophisticated and stylish ambiance.
- Unlimited chef-prepared hot meals and various drinks to recharge your energy
- Use the shower facilities before your next flight to relieve physical tension and stress.
Activity overview
Enjoy a luxury experience while waiting at the Plaza Premium Lounge in London Heathrow Airport. Choose from any of the five available lounges—depending on whether you're arriving or departing and your personal preferences for the day. Each VIP lounge features stylish, modern interiors, offering a completely different experience. Some lounges are equipped with wellness centers, private showers, and bars (additional charges may apply), while others are designed specifically for phone services. All lounges provide comfortable seating, unlimited food and beverages (both hot and cold), free Wi-Fi, international newspapers and magazines, and more, allowing you to fully relax before your next flight or arrival at your destination.
Choose one of the five Plaza Premium VIP lounges at London Heathrow Airport
Relax in the comfortable seating or wait for your next flight at the workstations
Enjoy fresh chef-prepared delicacies to your heart's content
Freshen up in the shower before heading to your next destination
3 hr lounge access package details
Inclusions:
- Luggage storage service
- Stay for 3 hr
- Food & drink
- Shower room (subject to availability)
- Wi-Fi
- Newspapers & magazines
- Flight status monitoring
- TV
6 hr lounge access package details
Inclusions:
- Luggage storage service
- Stay for 6 hr
- Food & drink
- Shower room (subject to availability)
- Wi-Fi
- Newspapers & magazines
- Flight status monitoring
- TV
How to use
Validity period
- This voucher is only valid for the designated date (and time).
- Use your cash voucher on the selected date and time.
Voucher type
- Please present both the e-voucher and passport
- Please use the confirmation voucher for direct entry
Opening hours
- Terminal 2 international departure hall VIP lounge
- Mon–Sun: 5:00 AM–9:30 PM
- Spa services are temporarily unavailable
- Terminal 5 departure hall lounge
- Mon–Sun: 4:45 AM–9:30 PM
- Terminal 4 international departure hall VIP lounge
- Mon–Sun: 5:00 AM–10:00 PM
- Terminal 3 international arrival hall lounge
- Mon–Sun: 6:00 AM–2:00 PM
Address
- Terminal 2 international departure hall VIP lounge
- Terminal 2A, level 4, lounge A3 - Queen's Terminal, London Heathrow Airport (next to the terminal transfer area)
- Terminal 5 departure hall lounge
- Departures level, 2nd floor, terminal 5, London Heathrow Airport (next to gate A7)
- Terminal 4 international departure hall VIP lounge
- 2nd floor, terminal 4, London Heathrow Airport (between gates 1a and 1b)
- Terminal 3 international arrival hall lounge
- Level 1, arrival level, terminal 3 (next to the bus station)
Reminder
Eligibility
- Same price for adults and children aged 2 and above
Important notes
- The lounge images shown on this page are for reference only
- The airline counter will open at least 2 hours before the departure time, subject to each airline's arrangements at different airports. Please check the schedule before using the 3-hour, 6-hour, or 12-hour package.
- Transit passengers must hold a boarding pass for the onward journey
- The VIP lounge is located in the restricted area.
- The following lounge facilities and services at terminal 2 will incur additional charges: private rest area, bar, and massage service.
- Using the telephone in terminal 3 will incur additional charges
- Using the private lounge in terminal 4 international departure area will incur additional fees
- The following lounge facilities and services in terminal 4 international arrival area will incur additional charges: telephone and bar




