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Telecom-version phones and locked phones cannot be used. For contract phones, please consult your contract operator to see if they are available.
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HomeUnited StatesWi-Fi & SIM cards[USA]AT&T T-Mobile|5G SIM Card |Multi Options|Pick Up at NewYork JFK Airport T1 T4 T8|Data Calls SMS
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[USA]AT&T T-Mobile|5G SIM Card |Multi Options|Pick Up at NewYork JFK Airport T1 T4 T8|Data Calls SMS
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Free cancellation by 1:00 AM, 1 day before the date of use
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Device info
Product details
<SIM Card Pickup & Activation>
- Pickup Location: John F. Kennedy International Airport (JFK), New York
- Important: This SIM card can only be collected at John F. Kennedy International Airport.
<What to Bring>
- Trip.com order confirmation
<SIM Card Activation>
- The SIM card will be activated at the time of pickup.
- All SIM cards under the same order must be collected together at the same time.
- Counter staff will distribute the SIM card(s) and assist with activation.
<SIM Card Pickup Locations>
John F. Kennedy International Airport – Terminal 1 (T1)
Counter Hours: 09:30–23:00 (local time)
John F. Kennedy International Airport – Terminal 4 (T4)
Counter Hours: 06:00–23:00 (local time)
John F. Kennedy International Airport – Terminal 8 (T8)
Counter Hours: 07:00–23:00 (local time)
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What's included
SIM includes data, calls and texts. Hotspot/Tethering Supported. USA Phone Number. International minutes.
Change & cancellation policies
If a cancellation request is submitted before 1:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 1:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
Please test the SIM card on-site after collection. Make sure it is working properly before leaving the counter. If you encounter any issues, please seek assistance from the counter staff immediately.
Frequently Asked Questions (FAQ)
1. Can someone else collect the SIM card on my behalf?
No. For security and identity verification purposes, most SIM card collection services require the cardholder to be present in person and present their original identification document.
2. How long does it take for the SIM card to become active after activation?
Activation is usually very quick. New SIM cards typically become active within 10–30 minutes.
We strongly recommend testing the SIM card at the counter and confirming it is working before leaving.
3. What should I do if there is no staff at the collection counter?
Please first try calling any service phone number displayed at the counter. If still cannot find anyone in the counter, please immediately contact the merchant customer service on Trip to report the situation.
4. What if I cannot find the collection counter?
Please refer to the location map and navigation instructions. If you still cannot locate the counter, please ask airport staff for assistance.
FAQ
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Can I change or cancel my booking?
Please confirm the details on the product details page, as cancellation and change policies depend on the specific product
How can I get discounts?
We suggest keeping an eye on price changes, as prices can vary between working days and weekends as well as during peak and off-peak seasons. We also recommend using Trip Coins and Trip discounts for your purchases. For the latest discounts, visit Trip.com.
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