Australia/New Zealand | 5G/4G eSIM | Day Pass/Total Package | 24H Billing | 1-30 days | QR code

[Renewal Order Activation]

The renewal order will be activated automatically without the need for reinstallation. 

1.For a first order without a throttling plan, restart the phone after using up the high-speed data to use the renewal order.

2.For a first order with a throttling plan, the throttled data will be used first until the validity period ends. After that, restart the phone to use the renewal order. 

Important: The eSIM will work with only one device. After installation, it cannot be transferred to another device, even when renewing your plan.

[Phone Compatibility] 

1.Your device supports eSIM function 

Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM. 

2. The phone is not a network-locked phone 

Query Method: Check with your Telecom Operator to see if your device is open for all network bands 

* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally. 

[Set up eSIM] 

eSIM installation and activation require a stable internet connection. We recommend installing it within 6 hours before departure. Upon arrival at your destination, connect to a stable network before activating your data plan.

[Enable Data Roaming] 

Please make sure that the "Data Roaming" option for the eSIM is enabled. 

[Please DO NOT delete eSIM after installation] 

Each QR code can only be installed once, we are not able to assist you if the eSIM has been deleted from your device.

[Maintaining the Principle of Fair Internet Usage]

To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.