HomeSingaporeWi-Fi & SIM cardsSoutheast Asia (7 countries) | 5G/4G eSIM | Daily plan/Data package | 24-hour billing | 1 - 30 days | QR code
Southeast Asia (7 countries) | 5G/4G eSIM | Daily plan/Data package | 24-hour billing | 1 - 30 days | QR code

Southeast Asia (7 countries) | 5G/4G eSIM | Daily plan/Data package | 24-hour billing | 1 - 30 days | QR code

4.5/5
Good
(3,015 reviews)
63K+ booked
Use anytime during validity
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Renewable
Free cancellation by 12:00 AM, 1 day before the expiration date
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Device info

Signal Coverage:Thailand (excluding areas such as Pattani, Narathiwat, Yala), Singapore, Malaysia, Vietnam, Indonesia, Philippines, Cambodia

Telecommunications Operators:

Singapore: Singtel (4G/5G)

Malaysia: Celcom / Digi (4G/5G)

Thailand: True Move / DTAC (4G/5G)

Indonesia: Telkomsel / XL Axiata (4G/5G)

Vietnam: Vinaphone / Viettel / Mobifone (4G)

Cambodia: CamGSM / Smart / Metfone (4G)

Philippines: Smart / Globe (4G/5G)

Installation Count: This eSIM supports up to 10 deletions and reinstallations on the same device.

Product details

Regarding TikTok Network Compatibility Issues:

The network operator has optimized service compatibility with TikTok, but availability on all devices is not guaranteed. It is recommended to use devices that support new technologies. Refund requests due to device compatibility issues may not be accepted.

iOS Device Troubleshooting: If you encounter TikTok login issues, please try: Update the system and reinstall the app. Log in via the official website on a browser first, then return to the app to try again.

Android Devices: Currently, TikTok is only supported via a browser (web version); the TikTok application is temporarily unavailable.

For a better experience, we recommend using the web version.

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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Supports hotspot sharing
Voice + Call + SMS
How to use
Upon arrival at your destination, please connect to the internet to install and activate the eSIM. Do not install this eSIM outside the destination country, as this may lead to premature activation of billing and shorten the validity period of your data plan.
 
[Installing eSIM]
1. Open the QR code attachment in your Trip. com APP order and print it in advance or save it to another electronic device. (For iOS 17 and above, and some Android phones, you can save the QR code image directly to your phone)
2. Open Cellular (iOS) or SIM Card Management (Android) in your phone's settings.
3. While your phone is connected to the internet, click "Add Cellular Plan" (iOS) or "Add SIM Card Management" (Android), then scan the QR code to install.
4. If scanning fails, you can enter the "SM-DP+ Address and Activation Code" from your order voucher to install.
5. If steps 3 or 4 fail, your phone may be network-locked by your home carrier (unable to use other carrier network bands). You will need to contact your carrier to unlock it before using the eSIM.
 
[Using eSIM]
1. Turn off your primary SIM card and turn on the eSIM network switch.
2. Enable Cellular Data (iOS) or SIM Card (Android).
3. Turn on Data Roaming.
4. If you still cannot access the internet after the above settings, please set the APN and restart your phone. For details, see the information below.
 
[About APN]
1. If you purchased an eSIM covering multiple countries/regions and cannot connect upon arriving in a new area, please manually switch the APN (normally it switches automatically).
2. Setting path: Cellular > Cellular Data Network, or Settings > Mobile Network > Access Point Names > Add.
3. Enter APN: cmhk
4. Restart your phone.
 
[How to Use Renewal Plans]
The renewal order will activate automatically after the original plan's validity period ends. Do not scan the QR code to install it again.
1. For plans with high-speed data that slows down after exhaustion, throttled data will be used first until the initial plan's validity period ends. You must restart your phone to start using the renewal plan.
2. For plans with high-speed data that stops after exhaustion, once the high-speed data is used up, restart your phone to start using the renewal plan.
If you need to use the eSIM on another device, please click "Re-book" instead of "Renew". Renewed data plans do not support switching to a different device.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

[eSIM Usage Conditions]

1. The device supports eSIM functionality.

Check method: On the phone dialer interface, dial *#06#. Generally, having an EID indicates support for eSIM. If there is no EID, eSIM cannot be used.


2. The phone is not carrier-locked.

Check method: Confirm with your carrier whether your device is locked.

*Please check if you meet the above conditions before purchasing. eSIM can only function normally if all conditions are satisfied.


[Setting Up eSIM]

eSIM can only be installed under a stable network connection. Therefore, please plan the eSIM installation time reasonably according to the plan's validity period before departure (it is recommended to install it within 6 hours before departure). Avoid installing it too early, which may cause the plan to expire prematurely and affect usage.


[Enable Data Roaming]

Please ensure the "Data Roaming" option for the eSIM is enabled.


[Upholding the Principle of Fair Internet Usage]

To maintain the quality of internet connections and uphold the Fair Usage Policy (FUP), telecom companies worldwide may sometimes impose data restrictions on customers who use a large amount of internet traffic within a short period. This may lead to internet access failure or slower speeds. To ensure you can connect to the internet normally, please try to avoid prolonged video watching/downloading, software updates, sharing your internet connection with others (hotspot), or other high data consumption activities.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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