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If you cancel before the selected date, a cancellation fee of 10% will be charged. Thank you for your understanding.﻿ Exclusive for foreign passengers, enjoy a 20% discount, cheaper than purchasing on-site.Journey with speed and comfort on Taiwan's iconic High Speed RailSave your precious time and travel from Taipei to Kaohsiung in only 90 minutesUse the e-ticket to make reservations on Taiwan High Speed Rail Pass Official Website How To Redeem Your Voucher－ ・Step 1.&nbsp;Provide your full English name, gender, date of birth, passport number, and nationality when booking. No changes can be made after booking has been confirmed; free admission for children under age 6, must not occupy a seat ・Step 2. You will receive a confirmation email along with an e-voucher after booking has been confirmed. Tickets must be redeemed and used within 89 days from the day after the booking date ・Step 3. Please use the redeem code in the email first to make a reservation on Taiwan High Speed Rail Pass Official Website, note that only reservations within 29 days (from 12:00am on the reservation making date) are allowed, reservations made on Fridays or Saturdays are applicable to reservations 4 weeks later (GMT+8, including Sundays)- Example (1). If the redemption date is January 4 (Monday), 2021,&nbsp;reservations up to February 1 (Monday) are allowed- Example (2). If the redemption date is January 8 (Friday), 2021, reservations up to February 7 (Thursday) are allowed ・Step 4. To redeem the physical ticket, please present your voucher and applicable documents (visa-exempt entry, tourist visa, or entry permit) at a High Speed Rail manual ticket counter, and tell them you already completed the online reservation; if not, the ticker counter could not reserve seat(s) and redeem the physical ticket for you.・Step 5.&nbsp;Travelers with reserved seat ticket must enter through the manual gate and prepare ID documents for verification* Travelers who provide Taiwan Travel Authorization Certificate number when booking will be required to present the original copy of the certificate on-site; Travelers who provide passport number when booking will be required to present the original copy of passport on-site. － How to exchange Taiwan High Speed ​​Rail Pass － [Reservation]<img src="https://ak-d.tripcdn.com/images/0353g12000aq672prD3B0_Z_1000_0.jpg"> ・Step 1. Enter Taiwan High Speed Rail Pass Official Website ➔ Click 'Language' button ➔ Click 'Order Management' button ・Step 2. Click 'Search by order number' ➔ Enter 'Voucher No.' and 'Passport No.' (must be consistent with the submitted passenger information) ・Step 3. Check the passenger list ➔ Click 'Reservation' button ➔ Select 'Board Date' and 'Board Time' ・Step 4. Select your train (check for the timetable for earlier or later trains) ➔ Click 'Confirm Train' ➔ Complete the reservation<img src="https://ak-d.tripcdn.com/images/0355u12000aq670m23649_Z_1000_0.jpg">・Ps. If you need to change your itinerary, please do so at least 30 minutes before the original train departs. No modification or cancellation will be processed after the train departs. [Cancellation] ・Step 1. Enter Taiwan High Speed Rail Pass Official Website ➔ Click 'Language' button ➔ Click 'Order Management' button ・Step 2. Click 'Search by order number' ➔ Enter 'Voucher No.' and 'Passport No.' (must be consistent with the submitted passenger information) ・Step 3. Check the passenger list for cancellation ➔ Click 'Reservation Cancelation' ➔ Click 'Confirm' ・Ps. After cancelling the redeemed dates, you can redeem new travel dates or apply for a refund － How to apply for a refund － ・If you want to apply for a refund, please click the "Reservation Cancelation" button on Trip.com 'Order Management' before reserving seat(s). No refund will be processed after the train departs ・For passengers who have redeemed or booked online, please cancel the redemption on Taiwan High Speed Rail Pass Official Website, and click "Reservation Cancelation" button on Trip.com "Order Management". No refund will be processed after the train departs Redemption PeriodValid for redemption within 89day(s) starting from the date of issue