The following details are essential information for booking Tulou tours. Different packages and group sizes offer varying service items and inclusions. The itinerary sequence and time on the page are for reference only, and the actual schedule and sequence shall prevail. Multiple attractions may actually refer to the same location with different names.
Essential tips for booking a 1-day tour of Tulou
1. The itinerary time and sequence on this tour page are approximate references and subject to actual departure conditions. Staff will contact you by 10 PM the night before (please refer to the actual notification and keep your phone or SMS accessible to avoid delays). Pick-up points in Xiamen's Siming District/Huli District/near hotels with convenient parking. For Gulangyu, please return to the ferry terminal on your own. In areas where vehicles cannot stop, follow staff instructions to wait at the meeting point. Round-trip pick-up & drop-off points in Haicang: Haicang Tianhong/Haicang Shitang Bus Station, Taidi Haixi Bus Station. Round-trip pick-up & drop-off points in Zhangzhou: Zhangzhou North Expressway Exit Logistics City East Bus Station.
2. This product will arrange a suitable vehicle type based on the actual number of passengers, following the first-come-first-served principle without reserved seats or seat assignments. Without affecting your itinerary, the vehicle may be shared between the Fujian (Nanjing) Tulou Scenic Area and Yongding Tulou clusters, requiring vehicle changes during transit. Thank you for your understanding.
3. The round-trip journey to the Tulou buildings takes a considerable amount of time, so we recommend bringing snacks. To avoid missing your return flight or train, we advise against scheduling any return train/bullet train or flight on the same day. We apologize for any inconvenience this may cause. Any costs incurred due to missed trains or flights will be your responsibility, and the travel agency will not be held liable. If you need to change your tour date or cancel the trip for personal reasons, no refund will be issued. However, if the trip is canceled due to uncontrollable factors such as severe weather or attraction capacity limits, you will receive a full refund without any compensation for losses.
4. If you choose to participate in only part of the itinerary, the uncompleted portion will be considered voluntarily forfeited with no refund provided. No refunds will be issued for changes to tour dates or cancellations.
5. During the Xiamen departure Tulou tour, if there are staff along the way, they will guide you on local cultural views and customs such as attractions & tours, for example: narcissus flowers, salt-baked chicken, Pien Tze Huang, Zhangzhou ancient town, etc.; this is absolutely not shopping inducement, you may simply ignore it if uninterested.
6. To protect the Tulou buildings, most of them are not open for upstairs visits as per the attraction's regulations. We appreciate your understanding! Local villagers within the Tulou attraction operate stalls selling specialty products like tea and other small goods. If approached by villagers promoting their goods during your visit, please use your own discretion when making purchases, as our staff do not recommend buying these items and cannot guarantee their quality.
7. To support rural economic development and provide quality experiences, some tours may feature in-park commentary provided by local villagers. During the commentary, the hospitable Hakka people may invite travelers to their homes for tea tasting. Travelers can decide whether to accept the invitation. Please note that promotional activities may occur during tea tasting, which are unrelated to the travel agency. Exercise caution when making purchases. Travelers who prefer not to participate in tea tasting can enjoy free time within the attraction.
8. The price of this tour is a packaged discount rate. If attractions offer half-price or free admission policies for special groups such as visitors with disabilities, guides, military officers, students with valid IDs, or seniors aged 60 and above during the itinerary, no separate calculations will be made. Below are the refund policies for each attraction:
Tulou in Yunshuiyao, Nanjing: If you have a discount ID, you will receive a refund of CNY 10 per person for half-price tickets, and CNY 20 per person for free tickets.
Yongding Tulou: If you have a discounted ID and enjoy half-price tickets, a refund of CNY 5 per person is available. For free tickets, a refund of CNY 10 per person is available.
Tianluokeng Tulou Cluster: If you have a discount ID and enjoy half-price tickets, a refund of CNY 10 per person will be issued; for free tickets, a refund of CNY 20 per person will be issued.
If you have multiple discount IDs, please select one as discount IDs cannot be combined. Specific terms regarding free or half-price admission are subject to the attraction's policy.
All Tulou tour routes are non-refundable and non-changeable once booked during public holidays (including New Year's Day, Lunar New Year, Qingming Festival, Labor Day, Dragon Boat Festival, Mid-Autumn Festival, and National Day) and other special dates. Due to high visitor volume, the attraction may experience congestion, requiring patience during waiting periods with no compensation provided. Some tour vehicles may operate without staff, only including local in-park commentary. Small group tours may involve shared transfer arrangements between single and double routes. We appreciate your understanding!
6/8-person group package includes only vehicle pick-up and drop-off + admission tickets + local attraction guide (with valid attraction guide ID). (Special note: There is no limit to the number of people for the guide service. You may share the guide with larger groups. Please note that no guide service is provided for 6/8-person groups during public holidays. We appreciate your understanding.)
For other join-in tours such as Premium Large Group/Lazy Tower Climbing/First Class 18-Person Tour, the child price applies to children 1.2m in height or under. This includes only a seat (according to road transport regulations, children must occupy seats or it will be considered overloading), half-price meals, and guide service. Admission tickets are not included and must be paid locally. Children over 1.2m in height must purchase adult tickets.
