[Documents required for entry into Batam Island, Indonesia]
1. Passport (valid for at least 6 months)
2. Round trip ferry ticket
3. Visa:
- Freedom Visa: Travelers from ASEAN countries can obtain a 30-day free leisure visa, which cannot be extended and enters Batam
- Visa on Arrival (VoA): Non-ASEAN nationals can obtain a 30-day leisure visa (VOA) upon arrival for a fee of IDR 500,000, which can be extended once. Chinese nationals can obtain a 30-day leisure visa (VOA) upon arrival for a fee of IDR 500,000, which can be extended once.
- Please confirm whether you are eligible for Visa on Arrival (VOA) before purchasing your ferry ticket
From September 1, 2025All passengers entering Indonesia mustwithin 3 days Finish Arrival Card.
Please visit the official website:https://allindonesia.imigrasi.go.id/
Once completed, your arrival card will beQR codePlease download and keep it in a safe place to make your entry process faster, safer and more convenient.
All passengers, including infants, need to purchase ferry tickets
The seats on each ship are limited and are adjusted in real time. If the ship you selected is full or the time has changed, we will reschedule or refund you according to your choice when placing the order.
The ferry is wheelchair and stroller accessible
Your passport must be valid for at least six months at the time of travel and meet the entry or other requirements of the country you are visiting (Singapore and Indonesia)
Each passenger may check in luggage weighing no more than 20 kg. You must present your boarding pass and passport at the baggage drop-off counter at least 30 minutes in advance.
Each passenger may bring on board a carry-on baggage of no more than 10 kg (size: 55cm X 40cm X 20cm).
Passengers should ensure that they have sufficient time to complete boarding procedures. Batam Fast Ferry, Ctrip, Trip.com and their agents are not responsible for any passengers who are unable to board the ferry on time due to immigration issues or other reasons.
Passengers departing Changi Airport for international flights should ensure their return ferry from Batam arrives at least five hours before their flight departure time. Unexpected delays may occur due to inclement weather, security checks by local authorities, or any force majeure. Batam Fast Ferry, Ctrip, Trip.com, and their agents are not responsible for any delays caused by insufficient connecting time.
*Some ferries departing from Harbourfront Terminal to Sekupang are operated by Sindo Ferry. Outbound ferry (Singapore time): 10:00, 14:10, 16:00, 18:10 // Return ferry (Patan time): 07:00, 11:20, 13:50, 15:20
*Some ferry services departing from Tanah Merah Jetty to Batam Center are operated by Sindo Ferry. Outbound ferry (Singapore time): 10:20, 14:30 // Return ferry (Bataan time): 08:00, 11:30
