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This restaurant is a highly popular dining spot at the Burj Al Arab in Dubai, UAE. We strongly recommend making an early reservation once your travel plans are confirmed to avoid last-minute unavailability.
We do not accept any refund requests due to travelers being late or missing the dining time for other personal reasons.
Table arrangements are randomly assigned by restaurant staff, and we do not have the authority to designate specific seats. Travelers should be aware of this, and any complaints or negative reviews related to seating arrangements will not be accepted.
The restaurant updates and adjusts its menu daily, and we have no authority to make specific requests. Travelers should be aware of this, and we will not accept any complaints or negative reviews regarding menu items or taste preferences.
If visitors encounter last-minute itinerary changes and are unable to arrive at the restaurant at the reserved time, they must contact customer support 2-3 hours in advance. Our support staff will make every effort to negotiate with the restaurant to adjust the dining time, though success cannot be guaranteed as it depends on the restaurant's reservation availability. If adjustments cannot be made, visitors must promptly modify their plans and arrive at the restaurant at the originally scheduled time. Should failure to arrive on time result in the restaurant canceling the reservation without issuing a refund, we will not be liable for any compensation and will not accept complaints or negative reviews in any form.
Male guests are required to wear collared shirts (casual wear is acceptable), long pants or elegant jeans, and closed-toe shoes (sneakers are not permitted). Please avoid wearing T-shirts, shorts, slippers, or overly casual attire.
Females are required to wear suits or formal attire (casual wear is acceptable), long skirts, or elegant short skirts with blouses. Avoid overly casual outfits such as tank tops, backless tops, shorts, or flip-flops.
If guests do not comply with the hotel's dress code requirements, the hotel reserves the right to cancel their reservation and charge applicable fees.
At Al Iwan Restaurant, children aged 3–11 can enjoy child pricing by presenting their passport. For the underwater restaurant and sky restaurant, children aged 8–11 cannot make reservations in advance and must order on-site. Those aged 12 and above will be charged adult prices. Please note that restaurants reserve the right to refuse entry to children under 8 years old.
The paid fees already include meal costs, no additional payment is required on-site (gratuities are voluntary).
Service language
Chinese and English services
This restaurant is a highly popular dining spot at the Burj Al Arab in Dubai, UAE. We strongly recommend making an early reservation once your travel plans are confirmed to avoid last-minute unavailability.
2. We do not accept any refund requests due to travelers being late or missing the dining time for other personal reasons.
3. Please note that table arrangements are randomly assigned by restaurant staff, and we have no authority to designate specific seats. Visitors should be aware of this policy, and we will not accept any complaints or negative reviews related to seating arrangements.
4. The restaurant updates and adjusts its menu daily, and we have no authority to make specifications. Travelers should be aware that we will not accept any complaints or negative reviews regarding dishes or taste preferences.
5. If visitors encounter last-minute itinerary changes and cannot arrive at the restaurant at the reserved time, they must contact customer support 2-3 hours in advance. Our support staff will make every effort to negotiate with the restaurant to adjust the dining time, but success cannot be guaranteed as it depends on the restaurant's reservation availability that day. If adjustments cannot be made, visitors must promptly modify their plans and arrive at the restaurant at the originally scheduled time. If failure to arrive on time results in the restaurant canceling the reservation without issuing a refund, we will not be liable for any compensation and will not accept complaints or negative reviews in any form.
6. Male guests are required to wear collared shirts (casual wear is acceptable), long pants or elegant jeans, and closed-toe shoes (sneakers are not permitted). Please avoid wearing T-shirts, shorts, slippers, or overly casual attire.
7. Females are required to wear suits or formal attire (casual wear is acceptable), long skirts, or elegant short skirts with blouses. Avoid overly casual outfits such as tank tops, backless tops, shorts, or flip-flops.
8. If guests do not comply with the hotel's dress code requirements, the hotel reserves the right to cancel their reservation and charge the full amount.
9. At Al Iwan Restaurant, children aged 3–11 can enjoy child pricing by presenting their passports. For the underwater restaurant and sky restaurant, children aged 8–11 cannot make reservations in advance and must order on-site. Those aged 12 and above will be charged adult prices. Please note that restaurants reserve the right to refuse entry to children under 8 years old.
10. The paid fees already include meal costs, no additional payment is required on-site (gratuities are voluntary).







