
1 On-site contact: If the itinerary does not match the description or there is an unexpected situation, please contact the online customer service on site in time, and we will help you fight for your reasonable rights. If you contact us after the trip, we will hold the service provider responsible and you will not be able to get compensation. Therefore, please contact us on site!
2. shared transportation: Many local projects in Thailand provide free shared transportation. One car needs to pick up multiple hotels. Delays are common on site. Delays during peak hours may last for several hours. Passengers who are in a hurry are advised to go by themselves or take a VIP car. shared transportation is an eternal problem, and we will not accept any negative reviews or refunds caused by this!
3 Consequences of being late: The waiting time for the driver of the shared transportation shall not exceed 10 minutes. If you fail to wait for the driver in the hotel lobby at the agreed time, you will be late and fail to participate in the trip, and no refund will be given. If you are late for ordering admission ticket or SPA products due to your own reasons, the Timeslot will be shortened or the service provider will refuse service, and no refund will be given.
4. Unable to travel: If the itinerary cannot be carried out due to force majeure such as typhoons, heavy rains, etc., the travel time will be adjusted for tourists. If the entire holiday is not suitable for travel, a full refund will be made. If it is suitable for travel (for example, Southeast Asian countries have many showers, which will stop after a while, and ordinary rainy weather does not affect travel) but tourists do not want to travel, no refund will be made. Don't refuse to travel willfully, overseas service providers really do not refund!


