The Memorial Hall of the Victims in Nanjing Massacre by Japanese Invaders Half-Day Tour [Immersive Experience] [Premium Join-in Tour]

Important reminder: Very important!!! According to the memorial hall's regulations, one ID number can only be entered under one WeChat official account for reservation. If you have already entered your ID number as a regular visitor on the official account, even if you haven't made any reservations, our company cannot use your identity information to link it.

1. Please check whether you have entered your ID card number on the official account. If not, you can place an order directly. If you have already entered it, you need to delete all ID card numbers and inform customer support of the effective time for the deletion. After deletion, there will be a 72-hour freeze period, so please confirm whether your travel time allows for placing an order.

2. Both children and seniors require reservations. Please place your order as usual. The merchant will not be responsible if you are unable to enter the attraction on the day due to not placing an order.

3. Orders must be placed at least 1 day in advance. Each person can only book one museum visit within 30 days. Please avoid duplicate bookings across different platforms. Date changes are not supported after successful booking.

The guide will contact you by 10:00pm the day before to confirm the meeting time and location. During peak season, if there is a delay, please promptly contact our customer support or Trip.com customer support.

5. A successful booking does not guarantee a successful ticket reservation. The final result of the ticket reservation will be confirmed by our staff. If the reservation is unsuccessful, we will contact you to reschedule or provide a full refund. Thank you for your understanding. Please consider carefully before placing your order if this is a concern.

6. This product includes a visit to the core exhibition hall of The Memorial Hall of the Victims in Nanjing Massacre by Japanese Invaders (excluding the Three Victories Exhibition Hall). The venue requires solemnity and respect. Loud noises, running around, and inappropriate attire (such as red clothing or eccentric outfits) are prohibited. If you have concerns about these requirements, we do not recommend purchasing this product. Our company reserves the right to stop any inappropriate behavior during the visit. We are not responsible for any losses incurred due to personal misconduct that may result in the cancellation of the guide or visit.

If the contact number you provided when placing your order is not a Chinese mainland mobile number, please contact Trip.com customer support to provide a Chinese mainland contact number or WeChat so we can reach you as soon as possible. Thank you!