Product ID: 97737818
Singapore/Malaysia/Thailand/Indonesia 5G eSIM | Daily/Data Package | 1-30 Days | 24-Hour Billing | QR Code

Singapore/Malaysia/Thailand/Indonesia 5G eSIM | Daily/Data Package | 1-30 Days | 24-Hour Billing | QR Code

5.0/5
Excellent
(2 reviews)
51 booked
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Device info

Product Description

Traffic

• Signal coverage: Singapore, Malaysia, Thailand, Indonesia
• Operator:
Singapore: SingTel
Malaysia: Celcom, DiGi
Thailand: AIS, Dtac
Indonesia: Telkomsel
• Supports multiple downloads and installations
On the same device, the eSIM can be deleted and reinstalled after installation, with a maximum of 10 times supported.
The eSIM can be reinstalled within the QR code's expiration period (for unactivated eSIMs) or the package's validity period (for activated eSIMs). It cannot be installed after the expiration date.

Validity period
Valid for 30 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + data package
Hotspot sharing supported
top up
Voice call
SMS
How to use
Instructions for use
 
How to activate
 
The actual steps may vary depending on your operating system version and device model.
 
[Installing eSIM]
*Each QR code can only be used on one mobile device. Once installed, it will be bound to that device and cannot be transferred to another.
 
Install directly within the Trip.com App (Android not currently supported):
• iOS users: Ensure your Trip.com App is updated to the latest version and your iPhone is running iOS 17.4 or later to install eSIM directly in the App.
• Open Trip.com App > Go to "Account" > All Orders > Tap the "Install" button.
 
Install by scanning QR code/manually entering eSIM info:
1. Open the QR code attachment in your Trip.com App order and print it or save it to another electronic device in advance.
2. Open "Cellular" (iOS) or "SIM Card Manager" (Android) in your settings.
3. With your phone connected to the Internet, tap "Add Cellular Plan" (iOS) or "Add SIM Card" (Android) and scan the QR code to install.
4. If scanning fails, manually enter the "SM-DP+ Address and Activation Code" from your order confirmation.
5. If steps 3 or 4 fail, your phone may be carrier-locked by your home network provider (unable to use other carrier frequency bands). Contact your carrier to unlock before using eSIM.
 
[Using eSIM]
1. Turn off your primary SIM and enable eSIM network
2. Enable "Cellular" (iOS) or "SIM Card" (Android)
3. Turn on "Data Roaming"
4. If still unable to connect after these settings, configure APN and restart (see details below)
 
[About APN]
1. For multi-country/region eSIMs: If unable to connect when arriving in a new region, manually switch APN (normally switches automatically)
2. Setup steps:
iOS: Settings > Cellular > Cellular Data Network
Android: Settings > Network & Internet > Mobile Network > Access Point Names (APN) > New APN or Edit APN
3. Enter APN:
APN: plus
4. Restart your phone
 
[Customer Support]
If you encounter issues, do not delete the installed eSIM. Send screenshots of your phone settings to customer support for quick assistance.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charged.
Cancellation is not allowed once the product is activated.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

Renewal instructions

Renewed bookings are only applicable to the device bound to the original booking and do not support device changes. If you need to change devices, please do not purchase a renewed booking.

When the data of the original eSIM booking is used up, you can tap the "Renew" button on the original booking page to purchase a renewed booking. The renewed plan and expiration date will be automatically added to the original booking.

If the eSIM from the original booking has not been deleted from the device, there is no need to reinstall the eSIM, and you can directly use the renewed data plan.


Activation rules for renewed bookings

Daily data plan: After the original data allowance is used up, the Internet speed will be reduced, but the renewed data will only be activated automatically after the original plan's coverage period ends. If you need to terminate the original plan early and activate the renewed data, please contact customer support.


Disable domestic SIM card roaming

Before using an eSIM, be sure to turn off data roaming for your domestic SIM card to avoid incurring high international roaming charges by using your domestic SIM card's mobile network. You are responsible for all related costs, and no additional compensation will be provided, including roaming fees, overseas SIM card/eSIM purchase fees, or transportation costs.


Upholding the principles of fair Internet usage

To maintain network quality and uphold fair usage principles (FUP), telecom providers may implement traffic management for users consuming excessive data within a short period, potentially resulting in connectivity issues or slower speeds. For uninterrupted internet access, please avoid high-bandwidth activities such as prolonged video streaming/downloading, software updates, or network sharing (hotspot).

FAQ

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