• Operator: Orange
• One-time installation only
Each QR code can only be installed once, we are not able to assist you if the eSIM has been deleted from your device.
HomeBangladeshWi-Fi & SIM cardsOrange World 4G/LTE eSIM | Calls + SMS | 31 Days Total 50MB–20GB | Calendar-Day Billing | QR code
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Orange World 4G/LTE eSIM | Calls + SMS | 31 Days Total 50MB–20GB | Calendar-Day Billing | QR code
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16K+ bookedUse anytime during validity
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Non-refundable
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Device info
Product details
• Signal coverage:
- Traffic, call duration and SMS quantity in each zone are calculated separately without mutual influence. The total available quota is: 51.05GB traffic, 75 min of calls and 300 SMS. The quota used in one zone will not reduce the available quota in other zones.
- Total high-speed traffic: 50MB–20GB. Speed will be reduced to 128kbps after the limit is reached. Available traffic varies by destination. Specific available traffic depends on the region you are visiting.
[Zone 1: 20GB traffic + 15 min of calls + 50 SMS, applicable to 133 destinations]
Asia:
- East Asia/Southeast Asia/South Asia: Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Laos, Macau, Chinese mainland, Malaysia, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
- Central Asia/Western Asia/Middle East: Armenia, Georgia, Israel, Jordan, Northern Cyprus (Turkish), Saudi Arabia, Türkiye, United Arab Emirates, Uzbekistan
Europe: Albania, Åland Islands, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Mainland France (French Guiana, Guadeloupe, La Désirade, Marie Galante, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Islands, Saint Martin, Saint Pierre and Miquelon), Germany, Greece (Corfu, Crete, Cyclades, Rhodes), Hungary, Iceland, Ireland, Italy (Sardinia, Sicily), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal (Azores, Madeira), Romania, San Marino, Serbia, Slovakia, Slovenia, Spain (Balearic Islands, Canary Islands), Sweden, Switzerland, Ukraine, United Kingdom (Gibraltar, Guernsey, Isle of Man, Jersey), Vatican City
Americas: Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Honduras, Mexico, Nicaragua, Peru, Puerto Rico, United States, Uruguay
Africa: Algeria, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Côte d'Ivoire, Democratic Republic of the Congo, Egypt, Gabon, Guinea (Conakry), Guinea-Bissau, Madagascar, Mali, Mauritius, Morocco, Senegal, South Africa, Tunisia
Oceania: Australia, New Zealand
[Zone 2: 15GB traffic + 15 min call + 50 SMS, applicable to 6 destinations]
Bahrain, Kenya, New Caledonia, Oman, Qatar, and Sri Lanka
[Zone 3: 10GB traffic + 15 min of calls + 50 SMS, applicable to 16 destinations]
Bolivia, Chad, Ethiopia, Ghana, Jamaica, Liberia, Mozambique, Niger, Nigeria, Republic of the Congo (Congo-Brazzaville), Rwanda, Seychelles, Sierra Leone, Tanzania, Uganda, Zambia
[Zone 4: 5GB traffic + 10 min of calls + 50 SMS, applicable to 13 destinations]
Azerbaijan, Brunei, Fiji, French Polynesia, Iraq, Lesotho, Mauritania, Mongolia, Palestine, Panama, Papua New Guinea, Tonga, Vanuatu
[Zone 5: 1GB traffic + 10 min of calls + 50 SMS, applicable to 30 destinations]
Afghanistan, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bonaire, British Virgin Islands, Cape Verde, Curaçao, Equatorial Guinea, Greenland, Grenada, Guyana, Kazakhstan, Lebanon, Montserrat, Saba, Sint Eustatius, Sint Maarten (Dutch part), Suriname, Togo, Trinidad and Tobago, Turks and Caicos Islands, Venezuela, Yemen
[Zone 6: 50MB traffic + 10 min of calls + 50 SMS, applicable to other regions worldwide]
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Validity period
Valid for 90 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + data package
Supports hotspot sharing
Call
SMS
Renewable/Top-Up/Recharge (If you wish to continue using, please repurchase)
How to use
[eSIM installation reference videos]
The actual steps may vary depending on the OS version and device model.
[Install eSIM]
*Each QR Code can only be used on one device. Once installed, the eSIM will be bound to that device and cannot be transferred to another.
Method ① In-app Installation for iOS (not available on Android):
• Please ensure your Trip.com App is updated to the latest version and your iPhone system is upgraded to iOS 17.4 or higher. You can then install the eSIM directly within the App.
• Open the Trip.com App > Go to Account > All Bookings > Tap the “Install” button.
Method ② Scan QR code / Manually enter eSIM information to install:
1. Open the QR code attachment from the order in the Trip.com app, and print it in advance or save it to another electronic device.
5. Open "Cellular Network (iOS)" or "SIM Card Management (Android)" in Settings.
6. While the phone is connected to the internet, click "Add eSIM" and scan the QR code to install.
7. If you can't scan the code, enter the "SM-DP+Address and Activation Code" from the order voucher to install.
8. If steps 3/4 fail, your phone may be locked by the home carrier (unable to use other carrier networks). Contact the carrier to unlock it before using eSIM.
[Using eSIM]
1. Turn off the primary SIM card and turn on the eSIM network switch.
2. Enable "Cellular Network (iOS)" or "SIM Card (Android)".
3. Enter PIN (default: 0000)
4. Turn on "Data Roaming".
5. If you still cannot connect to the internet after the above settings, set the APN and restart. See the information below for details.
[About APN]
1. Setting Path:
iOS: Settings > Cellular Data > Cellular Data Network > Enter APN Details
Android: Settings > Connections > Mobile networks > Access Point Names(APN) > Edit APN or Add APN
2. Enter APN
APN: orange
3. Restart your phone.
[Customer Support ]
If you encounter any issues during use, please do not delete the installed eSIM. Provide your order number and screenshots of your phone settings to our customer support team, and we will offer prompt assistance.
[Self-service queries]
Check phone number: Dial 225
Check data balance/credit/SMS: Dial #123#
Calls within Europe: Dial directly
Europe to worldwide: Dial '+' (or 00) + country code + number
*For countries with 0-starting numbers (e.g., UK 020, France 01), omit the first 0 after country code. Example: French number 0123456789 → Dial +33 123456789
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed
The selected date and time cannot be modified after booking.
Important note
• Calls to Premium numbers, local customer service hotlines, and other payphones are not supported. (Example: Calls to French numbers starting with "08" are not supported.)
• Due to local policies, calling functionality is not currently supported in Kenya.
• If you wish to continue using it on day 31, please be sure to complete the following steps.Real-name authenticationOtherwise, eSIM will cease service on day 31.
• To avoid disruption to your trip due to Orange's lengthy real-name authentication process, please complete the real-name authentication within 20 days of activating your eSIM. The required [Orange mobile number] and [eSIM card number] can be found in the eSIM certificate PDF.
[Disable Domestic SIM Card Roaming]
Before using an eSIM, make sure to turn off data roaming on your domestic SIM card to avoid incurring high international roaming charges. You will be responsible for any related fees, including roaming charges, overseas SIM card/eSIM purchase costs, and transportation expenses. No additional compensation will be provided.
[Maintaining Fair Usage Policy]
To maintain network quality and the Fair Usage Policy (FUP), telecommunications companies may throttle users who consume large amounts of data within a short period, leading to slower speeds or inability to connect. To ensure stable internet access, please avoid activities that consume excessive data, such as prolonged video streaming/downloading, software updates, or sharing your network (hotspot).
Some information on this page is provided by AI translation
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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