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Day tours (50)Travel photography (2)Wi-Fi (2)SIM card (33)City pass (2)Equipment rental (1)Rail passes (2)Shuttle bus (3)Cultural experiences (11)Sports experiences (1)Riding & driving (1)

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Reviews/Trip Moments

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Reviews: Hokkaido Summer Adventure from Sapporo: Asahiyama Zoo, Blue Pond & Shirahige Falls
Guest User2025-06-21
Trip runs smoothly & we'll organise by friendly tour leader (Oscar). Fun to see beautiful animals such as polar bear, penguins, chimpanzee etc at the zoo. Great & beautiful view at blue pond & Shirahige Falls, worth to visit. Buffet lunch also yummy, especially cantaloupe, sweet & juicy.
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Reviews: Hokkaido Asahiyama Zoo + Christmas Tree + Shirogane Blue Pond (Aoiike) + Shirahige Waterfall 1-day tour, including zoo admission ticket
Guest User2026-01-12
We had a wonderful day trip! We booked a day in advance through the Trip.com mobile app, and although we weren't departing from Sapporo, thanks to excellent communication and understanding, we were able to join the group at Asahiyama Zoo on time. Our guide, Sophia, was incredibly attentive, communicating in Japanese, English, and Mandarin to ensure everyone understood the itinerary. We had ample time to explore and take photos at each attraction. One pleasant surprise was the unexpected opportunity to see the Biei Christmas tree up close, something we had originally planned to only view from the bus. Thanks to Sophia and the driver's on-site assessment, the entire group was able to get off the bus for photos! Speaking of the driver, he could also communicate with us in Japanese and Mandarin. Since our hotel was located in Asahikawa and we weren't returning to Sapporo by tour bus, the guide and driver even checked the public bus schedules after New Year's Day to understand any special changes and arrangements. Their meticulous and patient service made our experience even more enriching. At Blue Pond and Shirahige Falls, Sophia's explanations gave us a deeper understanding of these beautiful places. Heartfelt thanks to Trip.com for the arrangements, and to Gogoday for the day trip that added such unforgettable moments to our Hokkaido trip! 😄🙏
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Reviews: Hokkaido Nature Tour: Zoo, Flower Fields & Blue Pond
Guest User2025-12-13
This trip was fantastic. First, our tour guide, Xiaoyu, was incredibly patient, helping every tourist who needed assistance. Throughout the trip, she tirelessly shared many interesting local history and cultural stories, which I, as a tourist, listened to attentively and found very helpful and informative. She also patiently guided us through the meeting points and ensured safety, providing excellent service. Second, the driver's skills were superb. Despite the challenging driving conditions in the icy and snowy conditions, he still managed to get everyone to our destination safely and on time. Thank you both for your hard work; the entire trip was excellent, and I would definitely choose Xiaoyu again next time.
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Reviews: JR PASS Sapporo-Furano Area Rail Pass 4-day (e-ticket)
Guest User2026-01-15
I think this pass is quite cost-effective. The fact that it includes unlimited free reserved seat tickets is a particularly strong point. First of all, with this pass, you can get reserved seat tickets on the Airport Express from New Chitose Airport to Sapporo without an additional fee, guaranteeing you a seat. It's also convenient to get free reserved seat tickets for round trips from Sapporo to Otaru and Asahikawa. Especially for the Asahikawa round trip, you can get the most out of the pass. I'm sure many people know this, but they seem to carry this pass with them. The ticket case provided was also convenient for storage. I've purchased passes from JR stations in other regions, but they only gave me a single piece of paper, so I was worried I'd lose it. While the trains to Furano are a bit more frequent, this pass allowed me to travel without worrying about transportation costs. As an added bonus, if you're planning to visit the Christmas trees, there's a 1,000 yen round-trip Christmas tree shuttle from Biei Station. It's a good idea to research and reserve in advance. Unfortunately, I couldn't find it in advance, so I walked for an hour round trip from Bibaushi Station.
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Reviews: Hokkaido Winter Classic 1-day Tour: Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike) + Forest Elf Terrace
Guest User2025-12-18
The animals at Asahikawa Zoo were very close to humans, which was a good experience. The Forest Elf Terrace was beautiful, but our tour guide, Xiaoyu, provided very poor service. The parking lot for the Forest Elf Terrace was huge, and the cars were parked very far apart. After getting off the bus, she didn't wait for all the passengers behind to get off before leading the group out, causing us to search for the exit for over 10 minutes. The entire tour was only allotted half an hour, and it took her more than ten minutes just to get from the parking lot to the exit. When we returned, we couldn't find our car and called to say we were late. Her attitude was extremely rude; it felt like she was in a hurry to leave work, didn't want to be delayed, and didn't want to guide us. Her service level needs improvement. Before we got off the bus, she asked everyone to give her a five-star review, which made us feel uncomfortable.

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