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Reviews/Trip Moments

Reviews: Rusutsu Resort Hokkaido | Private Ski Lessons | Officially Certified by Hokkaido Tourism Organization (HTO)
Guest User2025-12-18
I was late for my lessons and she kindly rescheduled and allowed me to change the location too as we had left Rusutsu for Niseko. Weather was terrible, ski lifts was closed and we rescheduled again!! So lucky with Olivia. She sent Vee, so kind and so patient. Will definitely book with Olivia again next time.
Reviews: Hokkaido Lake Tōya Snowmobile + Noboribetsu Jigokudani Valley + Showa Shinzan Bear Ranch 1-day Tour
Guest User2026-02-08
I chose to visit Jigokudani (Hell Valley) as my last stop, then checked directly into Ryūnoya, a hot spring resort in Noboribetsu. I left my large luggage at my hotel in Sapporo and only brought a small suitcase to Noboribetsu, having informed customer service beforehand. They were wonderful; they left our luggage there for free. The tour guide was also very friendly and professional, and the entire itinerary was well-organized. The snowmobile ride at Lake Toya was amazing, the pie at Lake Hill was delicious, the lake view from the observation deck was beautiful, and the bear ranch was definitely worth seeing. Jigokudani was spectacular. Finally, the tour guide noticed that the bus from my hotel passed by and let us park there for free, so we didn't have to drag our luggage through Jigokudani. Thank you so much to the tour guide and driver! Overall, this tour was very worthwhile. The tour guide informed us of the pick-up location the night before, and the customer service was excellent and responded quickly. It was a very clear and helpful tour, highly recommended. Tour guide Xiaoyu was fantastic!
Reviews: [Hokkaido Chuo Bus] Otaru - New Chitose Airport round-trip express (e-ticket scan required)
Guest User2026-03-01
Very convenient!
Reviews: Lake Tōya
Guest User2012-12-12
The tour guide service is good, the overall itinerary is also very good, I will choose Trip.com next time.
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