8.6/10
The hotel is ideally situated next to the Grand Canal, providing stunning canal views and easy access to Venice's attractions. Its historic palazzo setting, complete with beautiful frescos and a rare garden, adds a unique charm to the experience.
9.5/10Guests frequently commend the attentive and professional staff. The concierge and front desk staff are particularly noted for their excellent service, organizing transport and fulfilling special requests promptly.
9.5/10Rooms are described as stylish, comfortable, and well-equipped, with excellent soundproofing and luxurious beds. Guests enjoyed the amenities, including complimentary minibar items, enhancing their comfort throughout their stay.
49.2/10The hotel's staff is consistently highlighted for their kindness, professionalism, and attentiveness. From reception to dining, guests note the warm and respectful service, with the team going above and beyond to ensure an unforgettable experience.
59.2/10The hotel's prime location near St. Mark's Square, shopping streets, and the Grand Canal makes it convenient for sightseeing and shopping. Guests frequently praise the easy access to attractions and scenic views from the rooms.
69.2/10The hotel is praised for its exceptional service, with staff described as friendly, accommodating, and attentive. Concierges like Paolo are noted for their helpfulness, and many guests appreciate the seamless check-in and checkout process.
78.9/10The hotel is situated in an excellent position, perfect for exploring the Old City and walking around Verona. Guests appreciate the convenience of being near key attractions, making it easy to enjoy the city's historical sites.
88.8/10The hotel staff is widely praised for their friendliness and helpfulness, providing a warm welcome upon arrival. Several guests noted multilingual support, including Japanese-speaking staff, enhancing their stay.
9
108.9/10Guests repeatedly praise the friendly and helpful staff, who offer excellent customer service and useful recommendations. The staff's assistance in arranging transportation, such as water taxis, is frequently mentioned as a highlight of the stay.
Achieved a 3-year streak on the annual lists
