Pic Negre

Booked and paid for in advance. Didn’t have them in when we arrived

Booked and paid for 6months in advance and the equipment wasn’t ready on arrival. In fact they didn’t have any in stock and had to borrow from another store. Asked me to visit other store. Then after ...

Horrible attitude

Terrible attitude to customer from the owner! Worst experience ever. Came to this place to rent snowboarding equipment for beginners and specifically said that I’m a noob and I don’t know anything abo...

Horrible foot blister after ski boot rental

My friend got a horrible foot blister after wearing the rental ski boot for the whole day. The rental guy insisted the boot was right for her while she complained it was too tight. I guess the guys th...

Stafa

Original Text

We picked up material in the campsite and everything was fine until we realized we had charged twice, one in cash and the other with card.

Good in store, very bad online option that is an independent department

Original Text

I made a online booking of several equipment. Amend it two days before the first day of ski reducing the equipment to rent. As it was online in the store they could not modify it by vobrating the imp ...