Friends gave us two vouchers for this attraction as gifts, and then we booked a place for our 14-year-old daughter. When we got there, we found out that we had a wrong number of people, and they thought we only had one voucher. I must admit their handling was professional and didn't make us feel unwelcome at all. They booked our room for us and the lunch provided was great. The trip was exceptionally good and it was perfect to go on a nice afternoon in Melbourne. The building is well decorated and worth a look!