When first opened there were about 6 or 7 staff all standing waiting eagerly to take your order and help you along the selection of various things to build your burritos (where the order of the pictures are different to what is under the cloche - but that's ok). But looks like things have scaled down a bit recently. The reduced staff were doing different various other tasks, mainly eating or preparing chickens feet for staff lunch (fair enough, it was lunch time). Have been there a few times, so sort of new the drill. But still had to convince someone to take our order. Then greeted with 'what ya want?'. I guess it's better than 'watyourname' - but I wasn't overly impressed. Never many customers eating in, unless there is some church group holding a meeting there. It's central, can be quick, moderately priced.