Hampton by Hilton Dongguan Central Square Reviews
Hampton by Hilton Dongguan Central Square
No.11 Tiyu Road, Nancheng Residential District, Dongguan, Guangdong Province, China, Dongguan, ChinaView Hotel Details
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Hampton by Hilton Dongguan Central Square Guest Reviews
4.8/5
Amazing
2003 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2003)
Positive reviews(1988)
Reviews with photos/video(134)
Delicious breakfast(250)
Friendly front desk staff(151)
Easy to get around(85)
Convenient parking(68)
Many amenities(63)
Perfect for business trips(57)
Located downtown(28)
Awesome gym(5)
Negative reviews(15)
Thomas
Cozy Room (2 beds)
Stayed in Apr 2024
Solo travelers
4 review
Amazing
Posted on Apr 21, 2024
Nice hotel in a good location. Quiet but surrounded by good eating choices. Very good Chinese breakfast with reasonable selection of Western food, too. Window can open and blackout curtains work very well. One power outlet is not switched off when the key is removed. Bed was firm.
All staff interactions (house keeping, food and beverage, and front desk were positive. Concierge Edward was especially helpful in English.
My only criticism (and this applies to hotels in most cities in China - Beijing and Shanghai excepted) is that "non-smoking" rooms are a complete farce and chances are the previous occupants (and current neighbours) smoke and you will smell it, no matter how much room deodorant is used.
Response from Property: Dear friend, we are glad that you have given us your hotel review and recognition. Unfortunately, this stay has left you with unpleasant memories. We feel guilty for not providing you with a pleasant experience~~~ Please forgive me! We are working hard to correct our shortcomings. Thank you very much for your feedback and encouragement. We will do our best to serve you and welcome your next visit! Wait for you to come again
Vinay
Superior Double Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 19, 2023
Stayed in the hotel for 4 nights for a business trip - the hotel is amazingly located in the city center, rooms are small but very clean. The hotel is overall very nice - the breakfast spread was also quite good - not like a premium 5 star but quite good in tase and choice. There are many restaurants within walking distance if someone wants to sample the local cuisine.
The staff are quite helpful though not all speak English but they are always ready to help - all in all a satisfying experience and at a reasonable cost.
Response from Property: Dear friend，Welcome to our hotel，and Thanks you for the feedback, we will continue to maintain the good work , the shortcomings will also be improved，We hope you can choose our hotel again if allowed，wish you a good day😀😀
ABDOLHOSSEIN
Superior Double Room
Stayed in Aug 2023
Business travelers
14 review
Outstanding
Posted on Aug 29, 2023
just they throw my important paper out and it made me Mad.
and Hotel didn't give me a good reply.
hope they see this message.
other was ok.
Response from Property: Dear guest, thank you for choosing Hampton by Hilton. Regarding your feedback, after receiving the information, our colleagues immediately and repeatedly checked your room and the garbage bags collected from the room that day. We are sorry. No paper was found that matched your description. I'm sorry that this has brought you an unpleasant experience during your stay. If possible, I hope you will give us another chance. Come back when you are free. If you need any assistance during your stay, You can contact the front desk to inform us as soon as possible; thank you for your feedback. In the future, the hotel will supervise colleagues in relevant departments to strengthen management machine training. I apologize again and wish you a happy life.
Ka Wai Karen
Comfortable Double Bed Room
Stayed in Oct 2023
Friends
2 review
Outstanding
Posted on Nov 28, 2023
Very good experience, clean and cozy room. Definitely will visit again!
Response from Property: My dear friend, so happy for your praise. We will continue to work hard and look forward to seeing you next time.Best regards Little Hampton
Guest User
Cozy Room (2 beds)
Stayed in Jul 2023
Business travelers
11 review
Outstanding
Posted on Aug 1, 2023
Very clean , excellent room service , friendly staff, excellent Western breakfast.
Response from Property: Dear friend ,thanks for your affirmation，We hope you can choose our hotel to stay for your next time to Dongguan，We looking forward to see you again.
Ooi
Comfortable Double Bed Room
Stayed in Apr 2023
Solo travelers
3 review
Very Good
Posted on Apr 28, 2023
FB supervisor, Kelly, set an great example of “beyond customer experience”. On a breakfast session, she helped to get a bowl of white rice from the kitchen actually (note that there’s only fried rice served on main table). White rice was kinda special request actually, as it went well with curry chicken. Thanks.
Response from Property: Dear Friend, The hotel has received your review feedback, However, the hotel's breakfast staple food is flour, noodles/rice noodles and bread, there is no white rice served with curry chicken, but thank you for your feedback, hope you can choose us again when you next time come to Dongguan, Good luck to you，thank you.
Aleksey Ten
Comfortable Double Bed Room
Stayed in Nov 2023
Business travelers
3 review
Very Good
Posted on Nov 12, 2023
Good hotel.great location.
Response from Property: Dear friend，Thanks your recognition, we will continue to work hard to get your full mark recognition for your next time come here, Actually， we looking forward to your 5 points comment, haha ，see you next time，and wish you a good day😀😀。
Ming Kei
Deluxe Double Room
Stayed in Aug 2023
Other
8 review
Very Good
Posted on Aug 22, 2023
everything is best and good service
Response from Property: 💪💪We so happy to receive your recognition of Hampton by Hilton Dongguan Central Square，That‘s a little regret that we didn't get your 5 points recognition， but we will continue to work hard， We looking forward to see you again 💪💪
Wai
Comfortable Double Bed Room
Stayed in Sep 2023
Business travelers
38 review
Outstanding
Posted on Sep 20, 2023
Nice hotel for business trip
AndrewD
Business Suite
Stayed in Jun 2022
Solo travelers
53 review
Amazing
Posted on Jun 23, 2022
This was a nice hotel in a reasonable location. The hotel staff were friendly and helpful. Dongguan as a location is what it is. There are some interesting tourists sites in the south of the city, which is quite a distance from the hotel. Around the hotel you can soak up the feel for things like locals do. A nice stay if you want a nice hotel.
Response from Property: Dear guest, Thank you for your praise and sharing your experience in Hampton by Hilton Dongguan Central Square. We’re glad to get your comments, but a little sad that you give us good reviews but failed to get your five-star praise. we will continue to work hard and look forward to seeing you next time. Best regards Little Hampton Sherry
CarlosB.
Comfortable Double Bed Room
Stayed in Jan 2022
Solo travelers
6 review
Outstanding
Posted on Jan 16, 2022
Spotless rooms,
Nice breakfast,
Friendly stafff,
Great location,
Excelent value for money
Response from Property: My dear friend, so happy for your praise. We will continue to work hard and look forward to seeing you next time. Best regards & happy new year Little Hampton
Guest User
Cozy Room (2 beds)
Stayed in Dec 2021
Other
7 review
Outstanding
Posted on Dec 28, 2021
Excellent service ethics! Special thanks goes to Sherry and her front office team always helping to make seamless arrangements.
Response from Property: My dear friend, haha so happy for your praise. our front office team and every staff of hotel always serve every guest if you need any help. We will continue to work hard and look forward to seeing you next time.Best regards & happy new year Little Hampton
Guest User
Comfortable Double Bed Room
Stayed in Oct 2021
Solo travelers
1 review
Amazing
Posted on Oct 6, 2021
Brand new hotel in Dongguan city center, excellent value for money as always with Hampton by Hilton. There are several English speakers at reception and a special thanks to the manager for helping with any queries and escorting me to my room. Rooms are well equipped with very comfortable beds; breakfast is hearty and wholesome. Will definitely come back here when next in Dongguan.
Response from Property: Dear guest,Thank you for your praise and sharing your experience in Hampton by Hilton Dongguan Central Square. We’re glad to get your comments, but a little sad that you give us good reviews but failed to get your five-star praise. we will continue to work hard and look forward to seeing you next time. Best regardsLittle Hampton Sherry
Guest User
Comfortable Double Bed Room
Stayed in Feb 2022
Solo travelers
34 review
Amazing
Posted on Feb 8, 2022
Good, clean, abit expensive, staff are nice.
Response from Property: Dear guest, Thank you for your praise and sharing your experience in Hampton by Hilton Dongguan Central Square. We’re glad to get your comments, but a little sad that you give us good reviews but failed to get your five-star praise. By the way, the room rate you booked is special promotion for Chinese New Year, cheaper than usual. We will continue to work hard and look forward to seeing you next time. Best regards Little Hampton Sherry
satokky
Superior Double Room
Stayed in Apr 2023
Business travelers
26 review
Very Good
Posted on Apr 22, 2023
good！
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