Best Western Rose and Crown in Tonbridge Reviews

Very basic hotel, very old and dated. Bed was comfortable but sheet had a few stains on it. It was ok for one night and in a good location.

Very good.

Very unique hotel ideally located. Very convenient and staff are very nice.

poor wifi

This is my third time staying here. The experience in the first two times was very good. This time there are some problems with the room facilities. The mattress is very old and uncomfortable, and the water in the wash basin and bathtub is not smooth. The front desk staff was as friendly and courteous as ever.

Convenient distance, but the hotel is older

Room smelt old, wardrobe fulling apart couldn’t use, not much in coffee basket food on the floor. Could feel the join of the two beds pushed together even with a zip, Breakfast wasn’t great taste of washing up liquid on scrambled egg. Not much choice

A very third rate experience. Ripped & stained net curtains. Wallpaper coming off wall. Dirty hand basin (not cleaned from previous guest). Bathroom shelf not level - items fell off. Smeared mirrors and tiles. Generally grubby communal areas. Marked and stained furniture. Less than comfy beds. The only good thing was the location. Needs a complete overhaul and brought up to modern expectations. At £60 a night off season, an expensive & less than pleasant stay.

Needs an update, smells old in the foyer. Doors are very heavy. Mattress was terrible but I had a great sleep! I liked being very warm. The receptionist was friendly when I arrived and left. They weren’t fussy about parking. The rooms and showers were nice. Good budget hotel.

Nice single room. Lovely and clean. However, a Summer quilt in the middle of Winter is not sufficient to keep your guests toasty! I do believe your written gumph stated that extra blankets were available. When I asked at reception I was told they were not. I was given a lovely warm heater though but this was not practical to have on all night, as you got too hot. So no happy medium for Room No 2! The answer lays in 15 tog quilt. Then I will come again and give you 5 stars! Parking is fantastic though and it is a brilliant hotel for exploring Tonbridge with as is so central. I would definitely recommend a visit and for £63, you definitely cant go wrong!

Not great, still giving small plastic bottles of shampoo in each room rather than a refillable large bottle. Hotel very dated and tired. If was fine for a one night stay as the location was convenient but I wouldn't stay again. Clean bedding and towels but the room was generally dusty with cobwebs in the corners

The property has seen better days and is now clearly run down. The room was cool the heating appeared not to work while the bathroom had no heating and a window that did not close properly. The shower did not work effectively but since this was a bathroom not to linger in that was the least of our problems. We found one of the bed side lamps not working and there was no spare bulb available so no reading in bed. Overall a very uncomfortable stay not to be repeated.

Lovely hotel full of charm and character, and very conveniently placed in the heart of the town.

Very tired and dated. Service was ok and staff friendly. Only 1 plug in the room and none located near the bed.