Yichang Evergrande Hotel Reviews
Yichang Evergrande Hotel
No.117 Fazhan Avenue, Yichang, ChinaView Hotel Details
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1 night
Yichang Evergrande Hotel Guest Reviews
4.8/5
Amazing
1370 review
Verified reviewsLocation4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(1370)
Positive reviews(1343)
Reviews with photos/video(281)
Large rooms(162)
Friendly front desk staff(137)
Delicious breakfast(102)
Well decorated(82)
Luxurious(81)
Convenient for shopping(53)
Perfect for kids(31)
Nice bathtub(9)
Negative reviews(27)
Eric
Superior Room (2 beds) (Special promotion)
Stayed in Apr 2024
Solo travelers
3 review
Amazing
Posted on Apr 18, 2024
This is an outstanding hotel. The rooms are large and have lots of bottled water and good toiletries. The service is excellent. I highly recommend this hotel.
Chris
Deluxe 2-bed Room
Stayed in Sep 2023
Family
3 review
Amazing
Posted on Sep 19, 2023
The place was absolutely fantastic although my only gripe was that the aircon we set to 18 degrees and the room still felt hot. We had two rooms so it wasn’t an issue with that room
Response from Property: Dear Valued Guest，thank you for your advice. If there are any deficiencies at present, we will promptly feedback to the relevant depar**ents for rectification and apologize for the inconvenience caused to you. We attach importance to the feelings of every guest and sincerely look forward to your next stay to urge us to improve.
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
1 review
Great
Posted on May 4, 2024
The hotel environment and sanitation are good. The only drawback is that the room reservation does not include breakfast. It may be due to the golden period of May Day, but if you pay for breakfast, you can pack up what you don’t finish.
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that we were unable to bring you a comfortable and pleasant stay during the May Day holiday. Online orders have breakfast or double breakfast orders. You can choose to place an order according to your needs. I hope you will have a different experience next time you stay. I wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 4, 2024
It's pretty good, relatively large, breakfast is also OK, there are children's tableware, the children like it very much, it's also very close to the Big Falls and the Golden Lion Cave, but it's a pity that there is no swimming pool and children's playground
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Hengda Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a pleasant journey!
Daizhuokeerchuqufei
Deluxe Queen Room
Stayed in May 2024
Family
9 review
Outstanding
Posted on May 3, 2024
Very satisfied, especially the hotel front desk staff: Anna, who made this trip feel like home. I wrote a thank-you letter and left it at the front desk to pay tribute to every worker who works hard with heart and soul!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Welcome to Yichang, which is known as "a pleasant city and a prosperous place". The hotel presents the European royal garden style as a whole, with a wide view. The deluxe room area is 60 square meters with a wide independent outdoor balcony. Each room is equipped with a bathtub to add service experience to your journey and sleep. The hotel is adjacent to the two dense business districts of Yiling Wanda Plaza and Wuyue Plaza. It is your best choice for business and travel!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
2 review
Very Good
Posted on May 5, 2024
The hotel looks quite grand, like a star hotel, with large rooms, high ceilings, high-end decoration, and ok breakfast. But the service and some facilities are not good enough.
We arrived at nearly 2 a.m., the child was asleep, and there were a lot of luggage. There was a staff member at the door, probably a security guard, who didn't help to open the car door or carry the luggage. He just watched us holding the child and dragging the luggage. The pillows in the hotel were really uncomfortable to sleep on, so I didn't sleep well all night.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry for the inconvenience caused to you during your stay. We have immediately made corrections and improved our services. We look forward to having a different experience for your next stay. Wish you happiness every day and everything goes well!
Dingdingmao
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on May 2, 2024
The facilities are very clean, the cleaning is very attentive (I can't remember the name of the cleaning staff who left me a message), it is very quiet, and the balcony is very nice to drink tea. The lobby staff is very polite when opening the car door, etc. The service of Xiaojie, Xiaowu and Xiaocheng at the front desk is very good. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Welcome to Yichang, which is known as "a pleasant city and a prosperous place". The hotel presents the European royal garden style as a whole, with a wide view. The deluxe room area is 60 square meters with a wide independent outdoor balcony. Each room is equipped with a bathtub to add service experience to your journey and sleep. The hotel is adjacent to the two dense business districts of Yiling Wanda Plaza and Wuyue Plaza. It is your best choice for business and travel!
Anonymous User
Superior Room (2 beds) (Special promotion)
Stayed in Apr 2024
Friends
21 review
Very Good
Posted on Apr 14, 2024
The decoration of Evergrande Hotel is very grand, giving people a feeling of waste. The hardware facilities are also good, and the breakfast is quite satisfactory. It's a pity that such a big hotel is reluctant to use the air conditioner. I didn't sleep well all night because of the heat.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the unpleasant experience you had during your stay. Due to the large temperature difference between day and night in the warm spring, the hotel has immediately made corrections. We look forward to bringing you a different experience next time you stay. We wish you a happy life and everything goes well!
Meimeidexiaohou
Deluxe 2-bed Room
Stayed in Feb 2024
Friends
14 review
Outstanding
Posted on Feb 15, 2024
This hotel was chosen accidentally when I came to Yichang. I am very satisfied with the hotel I chose this time. The check-in experience is very good. The facilities are very new, the service attitude is relatively good, and the parking is convenient. This time I brought my children to play together. I was tired during the day and returned to the hotel at night. It was as relaxing as returning home. I was very happy, especially during the Spring Festival. The decoration was very attentive and there was a festive a**osphere.
Original TextTranslated by Google
6/17
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Tuhaojindeyoutiao
Deluxe 2-bed Room
Stayed in Feb 2024
Friends
6 review
Outstanding
Posted on Feb 17, 2024
Luxurious decoration, large room, attentive service, close to attractions, Wanda is across the street, very convenient for dining, and a gift was given upon check-out
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 14, 2024
The hotel is luxuriously decorated, the rooms are spacious and comfortable, and they also have independent balconies, which is great! It may be the peak season recently, and there are many guests when checking in. It is worth mentioning that Manager Annie answered my questions very patiently and carefully, and was very professional~~ She spoke very gently and provided very considerate service. I will come again next time if I have the chance~~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
14 review
Outstanding
Posted on Feb 14, 2024
The room is very big and quiet! The environment is good! The main feature is the a**osphere! It is highly recommended and I will stay here again when I come to Yichang!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
8 review
Outstanding
Posted on Feb 14, 2024
Very good, the service is also very good, very high-end, the decoration is very high-end, and the materials are exquisite! A good place for tourism and vacation! Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 14, 2024
I stayed in a special room on the first night. I brought two kids with me. They also gave me toiletries for the kids. It was my first time staying in a hotel and they had special slippers for the kids. They were really thoughtful and provided good service. They even hung the washed clothes on the balcony. It was really 👍🏻 and the environment was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 11, 2024
The service staff of Evergrande Hotel is very heartwarming. During the Spring Festival, our whole family stayed in the hotel. On the afternoon of New Year's Eve, the person in charge on duty and the waiter personally delivered dumplings to the room. We were deeply moved!
Among them, the front desk staff Xiao Lu and Xiao Wu have always had a warm service attitude and quality, which makes us feel as warm as spring at home during the Spring Festival!
Especially the waiter Yang Xiaochun, when cleaning the room, seeing that we need to dry a lot of clothes, he specially prepared hangers, helped us dry all the clothes, and wrote a message letter in person! It's really warm and home-like! Thank you very much for sticking to your posts during the Spring Festival and still maintaining uncompromising and higher quality service! Awesome! Thumbs up for you 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our Yichang Evergrande Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your next visit and wish you a happy new year!
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