Instant Access to Trip.com Cancellation Policy: Flights & Hotels & Trains
Click below to find out how to get refunds on Trip.com for flights, hotels, and trains.
How to Cancel a Flight on Trip.com
Step 1: Enter the Trip.com App
- Sign in to your Trip.com account on your phone.
Step 2: Find the Flight You Booked
- Once you have signed in, go to "My Trips" then "All Bookings" or find "All Bookings" under your "Account" in the Trip.com app.
Step 3: Request Trip.com for Flight Cancellation
Click "Manage My Booking", then tap "Cancel Booking" to cancel your flight. Remember, canceling flights at Trip.com may tag along with service and cancellation charges.
Step 4: Confirm Flight Cancellation
- Review the refund details, confirm any processing fees for canceling the flight, and then click "Next" to continue.
Step 5: Submit the Request to Trip.com
- Review your refund details and tap "Submit" to finish the cancellation process.
How to Cancel a Hotel Booking at Trip.com
Step 1: Enter the Trip.com App to Cancel the Booking
- Log in to your Trip.com application (Install it on your mobile device if not).
Step 2: Find the Hotel Booking
- Find your hotel booking by going to "My Trips" then "All Bookings" or find "All Bookings" under your "Account" in the Trip.com app.
Step 3: Request the Trip.com hotel refund
- Tap "Cancel Booking" to cancel the hotel reservation. Some hotels may have non-refundable policies, while others may offer full or partial refunds if you cancel by a certain date.
Step 4: Provide a resaon for cancellation
- Give the reason why you need to cancel the hotel booking and click on the button "Submit" to confirm your cancellation.
Step 5: Confirm that You Need the Refund
- Once you've submitted your request, click "View cancellation policy" to check all the refund details.
Step 6: Check the Hotel Refund Status
- Review your refund details and confirm to finish the cancellation process.
How to Cancel the Train at Trip.com
Step 1: Enter the Trip.com App to Cancel the Booking
- Log in to the Trip.com account, click on "Train" section, then go to "My Bookings" to cancel the train booking.
Step 2: Select the Train You Want to Cancel
- Choose the China High-Speed train booking that you want to cancel and click on it to go to its booking page.
Step 3: Request Trip.com for Train Cancellation
- Click the "Refund" button to cancel your China bullet train booking. Keep in mind that a service fee may be deducted for train refunds.
Step 4: Complete the Train Cancellation
- Provide images of the front and back of your ID, review the refund details, and then click "Refund" to finish the cancellation process.
China Bullet Train Refund Fee
The refund fee for China bullet trains usually varies based on how close to the departure time you cancel your ticket.
Here is a general overview:
| Refund Time | Refund Fee |
| More than 8 days | No fee |
| 48 hours-7 days | 5% of the ticket fare |
| 24 hours-48 hours | 10% of the ticket fare |
| Less than 24 hours | 20% of the ticket fare |
Start Stress-free Travels with Trip.com
Trip.com is a global travel booking website where you can find flights, hotels, trains, and things to do. They offer 24/7 customer support in many languages. If you book three or more things with them, you can get perks like free airport lounge access, earn Trip Coins (their rewards program), save money on hotels, and pay less in refund fees for trains.