Trip.com
>
Flights
>
Flights to Indonesia
>
Flights to Bali Province
>
Flights to Bali
>
Canberra to Bali flight
>
Canberra International Airport to Bali flight

Explore the cheapest one-way and round-trip flights from Canberra International Airport to Bali over the next 90 days, with one-way fares from KRW 341,000 and round-trip from KRW 552,500. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Thu, Dec 3 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Tue, Dec 8 | Virgin Australia
      KRW 552,500 KRW 778,700
      28% off
      28% off
      KRW 778,700 KRW 552,500
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Dec 1 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Tue, Dec 8 | Virgin Australia
      KRW 552,900 KRW 778,700
      28% off
      28% off
      KRW 778,700 KRW 552,900
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Nov 24 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Thu, Nov 26 | Virgin Australia
      KRW 562,400 KRW 778,700
      28% off
      28% off
      KRW 778,700 KRW 562,400
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Thu, Nov 12 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Thu, Nov 19 | Virgin Australia
      KRW 578,800
      26% off
      KRW 778,700 KRW 578,800
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Thu, Nov 5 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Tue, Nov 10 | Virgin Australia
      KRW 587,100
      25% off
      KRW 778,700 KRW 587,100
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Thu, Nov 19 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Thu, Nov 26 | Virgin Australia
      KRW 589,100
      24% off
      KRW 778,700 KRW 589,100
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Thu, Dec 10 | Virgin Australia
      DPS 11:20 PM
      12h 35m
      1 stop
      CBR 2:55 PM
      Bali - Canberra | Wed, Dec 16 | Virgin Australia
      KRW 567,700
      27% off
      KRW 778,700 KRW 567,700
    • CBR 6:35 AM
      17h 20m
      1 stop
      DPS 8:55 PM
      Canberra - Bali | Fri, Dec 4 | Virgin Australia
      DPS 9:25 PM
      6h
      Nonstop
      CBR 6:25 AM
      Bali - Canberra | Tue, Dec 8 | Virgin Australia
      KRW 586,400
      25% off
      KRW 778,700 KRW 586,400
    • CBR 6:35 AM
      17h 20m
      1 stop
      DPS 8:55 PM
      Canberra - Bali | Sat, Nov 21 | Virgin Australia
      DPS 11:20 PM
      12h 35m
      1 stop
      CBR 2:55 PM
      Bali - Canberra | Mon, Nov 23 | Virgin Australia
      KRW 592,900
      24% off
      KRW 778,700 KRW 592,900
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      DPS 3:00 PM
      6h
      Nonstop
      CBR 4:00 PM
      Bali - Canberra | Fri, Nov 6 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 30 | Virgin Australia
      KRW 341,000 KRW 718,900
      53% off
      53% off
      KRW 718,900 KRW 341,000
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 2 | Virgin Australia
      KRW 342,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 342,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 11 | Virgin Australia
      KRW 343,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 16 | Virgin Australia
      KRW 343,600
      39% off
      KRW 567,100 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 9 | Virgin Australia
      KRW 344,200
      52% off
      KRW 718,900 KRW 344,200
    • CBR 2:25 PM
      9h 30m
      1 stop
      DPS 8:55 PM
      Canberra - Bali | Sun, Dec 6 | Virgin Australia
      KRW 345,600
      52% off
      KRW 718,900 KRW 345,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Jan 5 | Virgin Australia
      KRW 354,900
      37% off
      KRW 567,100 KRW 354,900
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Sat, Nov 14 | Virgin Australia
      KRW 359,800
      37% off
      KRW 567,100 KRW 359,800
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 25 | Virgin Australia
      KRW 369,400
      49% off
      KRW 718,900 KRW 369,400
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 30 | Virgin Australia
      KRW 341,000 KRW 718,900
      53% off
      53% off
      KRW 718,900 KRW 341,000
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 2 | Virgin Australia
      KRW 342,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 342,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 11 | Virgin Australia
      KRW 343,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 16 | Virgin Australia
      KRW 343,600
      39% off
      KRW 567,100 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 9 | Virgin Australia
      KRW 344,200
      52% off
      KRW 718,900 KRW 344,200
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Jan 5 | Virgin Australia
      KRW 354,900
      37% off
      KRW 567,100 KRW 354,900
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Sat, Nov 14 | Virgin Australia
      KRW 359,800
      37% off
      KRW 567,100 KRW 359,800
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 25 | Virgin Australia
      KRW 369,400
      49% off
      KRW 718,900 KRW 369,400
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 18 | Virgin Australia
      KRW 388,600
      46% off
      KRW 718,900 KRW 388,600
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 30 | Virgin Australia
      KRW 341,000 KRW 742,800
      54% off
      54% off
      KRW 742,800 KRW 341,000
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 2 | Virgin Australia
      KRW 342,600 KRW 742,800
      54% off
      54% off
      KRW 742,800 KRW 342,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 11 | Virgin Australia
      KRW 343,600 KRW 742,800
      54% off
      54% off
      KRW 742,800 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 16 | Virgin Australia
      KRW 343,600
      54% off
      KRW 742,800 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Jan 5 | Virgin Australia
      KRW 354,900
      52% off
      KRW 742,800 KRW 354,900
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Sat, Nov 14 | Virgin Australia
      KRW 359,800
      52% off
      KRW 742,800 KRW 359,800
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 25 | Virgin Australia
      KRW 369,400
      50% off
      KRW 742,800 KRW 369,400
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 18 | Virgin Australia
      KRW 388,600
      48% off
      KRW 742,800 KRW 388,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 23 | Virgin Australia
      KRW 388,800
      48% off
      KRW 742,800 KRW 388,800
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 4 | Virgin Australia
      KRW 403,600 KRW 712,700
      43% off
      43% off
      KRW 712,700 KRW 403,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 9 | Virgin Australia
      KRW 406,400 KRW 712,700
      43% off
      43% off
      KRW 712,700 KRW 406,400
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Sat, Nov 7 | Virgin Australia
      KRW 448,000 KRW 712,700
      37% off
      37% off
      KRW 712,700 KRW 448,000
    • CBR 12:25 PM
      9h 35m
      1 stop
      DPS 7:00 PM
      Canberra - Bali | Wed, Nov 4 | Jetstar Airways
      KRW 368,400
      48% off
      KRW 712,700 KRW 368,400
    • CBR 2:35 PM
      9h 40m
      1 stop
      DPS 9:15 PM
      Canberra - Bali | Mon, Nov 9 | Virgin Australia
      KRW 404,200
      43% off
      KRW 712,700 KRW 404,200
    • CBR 2:25 PM
      9h 30m
      1 stop
      DPS 8:55 PM
      Canberra - Bali | Sun, Nov 8 | Virgin Australia
      KRW 435,900
      39% off
      KRW 712,700 KRW 435,900
    • CBR 12:25 PM
      9h 35m
      1 stop
      DPS 7:00 PM
      Canberra - Bali | Mon, Nov 9 | Jetstar Airways
      KRW 563,000
      21% off
      KRW 712,700 KRW 563,000
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      Find more flights
      Find more flights
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 30 | Virgin Australia
      KRW 341,000 KRW 718,900
      53% off
      53% off
      KRW 718,900 KRW 341,000
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 2 | Virgin Australia
      KRW 342,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 342,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 11 | Virgin Australia
      KRW 343,600 KRW 718,900
      52% off
      52% off
      KRW 718,900 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Mon, Nov 16 | Virgin Australia
      KRW 343,600
      39% off
      KRW 567,100 KRW 343,600
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Dec 9 | Virgin Australia
      KRW 344,200
      52% off
      KRW 718,900 KRW 344,200
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Tue, Jan 5 | Virgin Australia
      KRW 354,900
      37% off
      KRW 567,100 KRW 354,900
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Sat, Nov 14 | Virgin Australia
      KRW 359,800
      37% off
      KRW 567,100 KRW 359,800
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 25 | Virgin Australia
      KRW 369,400
      49% off
      KRW 718,900 KRW 369,400
    • CBR 4:50 PM
      6h 20m
      Nonstop
      DPS 8:10 PM
      Canberra - Bali | Wed, Nov 18 | Virgin Australia
      KRW 388,600
      46% off
      KRW 718,900 KRW 388,600
    • CBR 1:00 PM
      17h 25m
      1 stop
      DPS 2:00 PM
      Canberra - Bali | Wed, Nov 4 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Canberra to Bali are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Canberra International Airport to Bali

What’s the cheapest month to book a round-trip flight from Canberra International Airport to Bali?

The data is based on the past 12 months and shows the average monthly round-trip fares from Canberra International Airport to Bali in the Trip.com database.

Based on Trip.com’s data from the past 12 months, March is usually the cheapest month to find flights from Canberra International Airport to Bali, with an average price of KRW 614,300. In contrast, May is typically the most expensive month, with average fares reaching KRW 1,312,500.

KRW 1,312,500
KRW 963,400
KRW 614,300
KRW 265,200
    Cheapest
  • KRW 876,800
    Oct
  • KRW 758,200
    Nov
  • KRW 976,800
    Dec
  • KRW 661,900
    Jan
  • KRW 666,800
    Feb
  • KRW 614,300
    Mar
  • KRW 872,700
    Apr
  • KRW 1,312,500
    May
  • KRW 716,800
    Jun
  • KRW 911,600
    Jul
  • KRW 703,500
    Aug
  • KRW 766,100
    Sep

What is the cheapest day of the week to fly from Canberra International Airport to Bali?

The data is based on the past 12 months and shows the average ticket prices from Canberra International Airport to Bali for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Canberra International Airport to Bali is Tuesday, with average fares usually lower than on other days. Avoid flying on Sunday, as ticket prices are typically highest that day.

KRW 864,200
KRW 658,350
KRW 452,500
KRW 246,650
  • KRW 474,900
    Mon
  • KRW 452,500
    Tue
  • KRW 494,800
    Wed
  • KRW 538,800
    Thu
  • KRW 477,500
    Fri
  • KRW 576,900
    Sat
  • KRW 864,200
    Sun

Which airlines are the most popular for Canberra International Airport to Bali flights?

See which airlines fly from Canberra International Airport to Bali. Find the airline that best meets your travel needs by comparing prices and treat yourself to an enjoyable journey.
Virgin Australia logo Virgin Australia

Flight Schedule from Canberra International Airport to Bali

Check the schedule for flights from Canberra International Airport to Bali and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. VA127

    Canberra International Airport

    5:10 PM

    CBR

    6h 45m

    8:55 PM

    DPS

    S - T - - F -
    Search

  2. VA268

    Canberra International Airport

    1:55 PM

    CBR

    1h 15m

    Nonstop

    3:10 PM

    MEL

    - M - W T - S
    Search

  3. VA095

    Melbourne Airport

    5:35 PM

    MEL

    6h 25m

    Nonstop

    10:00 PM

    DPS

    - - - W T - S

  4. JQ655

    Canberra International Airport

    1:50 PM

    CBR

    1h 10m

    Nonstop

    3:00 PM

    MEL

    S M T W T F S
    Search

  5. JQ035

    Melbourne Airport

    5:40 PM

    MEL

    6h 10m

    Nonstop

    9:50 PM

    DPS

    - M - - - F -

  6. QF1555

    Canberra International Airport

    5:40 PM

    CBR

    1h 15m

    Nonstop

    6:55 PM

    MEL

    S M T W T - S
    Search

  7. QF045

    Melbourne Airport

    6:45 PM

    MEL

    6h 15m

    Nonstop

    10:00 PM

    DPS

    S - T - T F S

  8. VA1687

    Canberra International Airport

    10:40 AM

    CBR

    1h 35m

    Nonstop

    11:15 AM

    OOL

    S M T W T F S
    Search

  9. VA083

    Gold Coast Airport

    5:35 PM

    OOL

    6h 40m

    Nonstop

    10:15 PM

    DPS

    S - T - T - S

  10. VA637

    Canberra International Airport

    9:05 AM

    CBR

    1h

    Nonstop

    10:05 AM

    SYD

    S M T W T F -
    Search

  11. VA065

    Kingsford Smith Intl. Airport

    6:45 PM

    SYD

    6h 45m

    Nonstop

    10:30 PM

    DPS

    S M T W T F S

  12. VA256

    Canberra International Airport

    8:10 AM

    CBR

    1h 15m

    Nonstop

    9:25 AM

    MEL

    S M T W T - S
    Search

  13. VA095

    Melbourne Airport

    5:35 PM

    MEL

    6h 25m

    Nonstop

    10:00 PM

    DPS

    - - - W T - S

  14. VA256

    Canberra International Airport

    8:10 AM

    CBR

    1h 15m

    Nonstop

    9:25 AM

    MEL

    S M T W T - S
    Search

  15. JQ049

    Avalon Airport

    5:40 PM

    AVV

    6h 10m

    Nonstop

    9:50 PM

    DPS

    S - T W T - S

  16. VA252

    Canberra International Airport

    6:55 AM

    CBR

    1h 15m

    Nonstop

    8:10 AM

    MEL

    S M T W T F -
    Search

  17. VA095

    Melbourne Airport

    5:35 PM

    MEL

    6h 25m

    Nonstop

    10:00 PM

    DPS

    - - - W T - S

  18. JQ657

    Canberra International Airport

    4:20 PM

    CBR

    1h 45m

    Nonstop

    6:05 PM

    BNE

    S M - W T F S
    Search

  19. OD158

    Brisbane Airport

    7:15 AM

    BNE

    6h 15m

    Nonstop

    11:30 AM

    DPS

    S - T - T - S
Find more flights and airlines

What to know about flights from Canberra International Airport to Bali?

Cheapest round-trip ticket price KRW 552,500
Cheapest one-way flight price KRW 272,800
Off-season for travel October
Peak season for travel August

FAQs for Canberra International Airport to Bali Flights

  • When is peak season for travel to Bali?

    ؜The peak travel time for visiting Bali is November. During this time, flights from Canberra International Airport to Bali are the most expensive. Cheap tickets can still be booked on Trip.com.
  • Flights from Canberra International Airport (CBR) to Ngurah Rai International Airport (DPS) take around 5 hours 45 minutes.
  • Batik Air is a very popular airline operating an average of 36 flights per month.
  • The earliest flight departs from Canberra International Airport (CBR) at 08:00 and arrives in Bali (DPS) at 10:45.
    • The distance from Ngurah Rai International Airport to downtown is about 11 km. It takes about 30 minutes by taxi.
  • Yes. Virgin Australia operate direct flights from Canberra International Airport to Bali. The average flight time is approximately 6 hours 28 minutes, with about 0 flights per week. Actual schedules may vary by season.
  • The cheapest one-way flight from Canberra International Airport to Bali currently starts from KRW 341,000, with round-trip fares from KRW 552,500. The lowest fare is offered by Virgin Australia departing on Mon, Nov 30; prices are subject to availability.
  • Currently, multiple airlines offer flights from Canberra International Airport to Bali, including: Virgin Australia The selected airlines are based on Trip.com user booking data from the past 90 days.
  • Based on Trip.com flight data for departures within the next 30 days, the average one-way fare from Canberra International Airport to Bali is KRW 515,700, and the average round-trip fare is KRW 829,300. Prices may vary depending on the departure date, airline, and availability.
  • The earliest flight from Canberra International Airport to Bali departs at 16:10, and the latest one departs at 16:10. There are approximately 2 flights per day. Flight times may change, so please check the latest departure and arrival times before your trip.
  • Flights from Canberra International Airport to Bali usually arrive at Ngurah Rai International Airport. Ngurah Rai International Airport is the most convenient option for this route.

Popular Destinations

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 25 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.