Trip.com
>
Flights
>
Flights to Indonesia
>
Flights to North Sulawesi
>
Flights to Manado
>
Surabaya to Manado flight
>
Surabaya Airport to Sam Ratulangi International Airport flight
174K verified reviews | Excellent 4.4/5 rating on Trustpilot
Earn Trip Coins and airline miles, all in one booking
All-inclusive prices (incl. taxes, fuel, luggage) without hidden fees
Support 24/7, in 24+ languages

Surabaya Airport to Sam Ratulangi International Airport Flights Info

Cheapest one-way
SEK 1,334
Lion Air Lion Air 4h 50m · Nonstop Thu, Nov 19
Select flight
Cheapest round-trip
SEK 2,781
Lion Air Lion Air 2h 40m · Nonstop Wed, Dec 23 - Sun, Dec 27
Select flight
When to travel
January
Cheapest
Recommended airlines
Lion Air Lion AirCheapest· From SEK 1,334 Lion Air Lion AirMost booked

Explore the cheapest one-way and round-trip flights from Surabaya Airport to Sam Ratulangi International Airport over the next 90 days, with one-way fares from SEK 1,334 and round-trip from SEK 2,781. Based on Trip.com's latest 7-day flight data.

Book flights to China and enjoy exclusive perks!View details
    • Cheapest nonstop
      SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Wed, Dec 23 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Sun, Dec 27 | Lion Air
      SEK 2,781 SEK 3,649
      24% off
      24% off
      SEK 3,649 SEK 2,781
    • SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Sat, Nov 14 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Tue, Nov 17 | Lion Air
      SEK 2,805 SEK 3,649
      23% off
      23% off
      SEK 3,649 SEK 2,805
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Mon, Nov 16 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Mon, Nov 23 | Lion Air
      SEK 2,847 SEK 3,649
      22% off
      22% off
      SEK 3,649 SEK 2,847
    • SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Fri, Dec 25 | Lion Air
      MDC 6:00 AM
      5h 30m
      Nonstop
      SUB 10:30 AM
      Manado - Surabaya | Mon, Dec 28 | Lion Air
      SEK 2,874
      21% off
      SEK 3,649 SEK 2,874
    • SUB 11:10 AM
      7h 10m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Sat, Nov 21 | Lion Air
      MDC 6:00 AM
      5h 30m
      Nonstop
      SUB 10:30 AM
      Manado - Surabaya | Sat, Nov 28 | Lion Air
      SEK 2,874
      21% off
      SEK 3,649 SEK 2,874
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Tue, Nov 24 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Sat, Nov 28 | Lion Air
      SEK 2,877
      21% off
      SEK 3,649 SEK 2,877
    • SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Fri, Jan 1 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Wed, Jan 6 | Lion Air
      SEK 2,895
      21% off
      SEK 3,649 SEK 2,895
    • SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Wed, Dec 30 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Wed, Jan 6 | Lion Air
      SEK 2,908
      20% off
      SEK 3,649 SEK 2,908
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Wed, Nov 25 | Lion Air
      MDC 11:40 AM
      4h 20m
      Nonstop
      SUB 3:00 PM
      Manado - Surabaya | Sat, Nov 28 | Lion Air
      SEK 2,910
      20% off
      SEK 3,649 SEK 2,910
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      MDC 3:00 PM
      6h
      Nonstop
      SUB 4:00 PM
      Manado - Surabaya | Tue, Nov 17 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest
      SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Thu, Nov 19 | Lion Air
      SEK 1,334 SEK 1,687
      21% off
      21% off
      SEK 1,687 SEK 1,334
    • Cheapest
      SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Fri, Nov 20 | Lion Air
      SEK 1,334 SEK 1,687
      21% off
      21% off
      SEK 1,687 SEK 1,334
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Sun, Nov 15 | Lion Air
      SEK 1,348 SEK 1,687
      20% off
      20% off
      SEK 1,687 SEK 1,348
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Mon, Nov 16 | Lion Air
      SEK 1,348
      20% off
      SEK 1,687 SEK 1,348
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Jan 1 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 10 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Jan 9 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 3 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Tue, Dec 29 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Thu, Nov 19 | Lion Air
      SEK 1,334 SEK 1,687
      21% off
      21% off
      SEK 1,687 SEK 1,334
    • SUB 5:05 AM
      4h 50m
      Nonstop
      MDC 10:55 AM
      Surabaya - Manado | Fri, Nov 20 | Lion Air
      SEK 1,334 SEK 1,687
      21% off
      21% off
      SEK 1,687 SEK 1,334
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Sun, Nov 15 | Lion Air
      SEK 1,348 SEK 1,687
      20% off
      20% off
      SEK 1,687 SEK 1,348
    • SUB 11:15 AM
      7h 5m
      Nonstop
      MDC 7:20 PM
      Surabaya - Manado | Mon, Nov 16 | Lion Air
      SEK 1,348
      20% off
      SEK 1,687 SEK 1,348
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Jan 1 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 10 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Jan 9 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 3 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Tue, Dec 29 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Jan 1 | Lion Air
      SEK 1,352 SEK 2,359
      43% off
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 10 | Lion Air
      SEK 1,352 SEK 2,359
      43% off
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Jan 9 | Lion Air
      SEK 1,352 SEK 2,359
      43% off
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 3 | Lion Air
      SEK 1,352
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Jan 8 | Lion Air
      SEK 1,352
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Wed, Dec 30 | Lion Air
      SEK 1,352
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Tue, Dec 29 | Lion Air
      SEK 1,352
      43% off
      SEK 2,359 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Wed, Jan 6 | Lion Air
      SEK 1,357
      42% off
      SEK 2,359 SEK 1,357
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Jan 2 | Lion Air
      SEK 1,357
      42% off
      SEK 2,359 SEK 1,357
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Nov 14 | Lion Air
      SEK 1,512 SEK 3,686
      59% off
      59% off
      SEK 3,686 SEK 1,512
    • SUB 4:25 PM
      11h 5m
      1 stop
      MDC 4:30 AM
      Surabaya - Manado | Sat, Nov 14 | Batik Air
      SEK 2,312 SEK 3,686
      37% off
      37% off
      SEK 3,686 SEK 2,312
    • SUB 10:00 PM
      11h 5m
      Nonstop
      MDC 10:05 AM
      Surabaya - Manado | Sat, Nov 14 | Batik Air
      SEK 1,947 SEK 3,686
      47% off
      47% off
      SEK 3,686 SEK 1,947
    • SUB 8:55 AM
      6h 15m
      1 stop
      MDC 4:10 PM
      Surabaya - Manado | Sun, Nov 15 | Citilink
      SEK 1,584
      56% off
      SEK 3,686 SEK 1,584
    • SUB 12:25 PM
      5h 55m
      1 stop
      MDC 7:20 PM
      Surabaya - Manado | Sun, Nov 15 | Lion Air
      SEK 1,543
      57% off
      SEK 3,686 SEK 1,543
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Nov 15 | Lion Air
      SEK 1,453
      61% off
      SEK 3,686 SEK 1,453
    • SUB 5:05 AM
      4h
      1 stop
      MDC 10:05 AM
      Surabaya - Manado | Mon, Nov 16 | Lion Air
      SEK 1,910
      48% off
      SEK 3,686 SEK 1,910
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Mon, Nov 16 | Lion Air
      SEK 1,453
      61% off
      SEK 3,686 SEK 1,453
    • SUB 7:15 PM
      9h 40m
      1 stop
      MDC 5:55 AM
      Surabaya - Manado | Mon, Nov 16 | Batik Air
      SEK 2,515
      32% off
      SEK 3,686 SEK 2,515
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Jan 1 | Lion Air
      SEK 1,352 SEK 2,061
      34% off
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 10 | Lion Air
      SEK 1,352 SEK 2,061
      34% off
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sat, Jan 9 | Lion Air
      SEK 1,352 SEK 2,061
      34% off
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Sun, Jan 3 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Tue, Dec 29 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Wed, Dec 30 | Lion Air
      SEK 1,352
      34% off
      SEK 2,061 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Fri, Dec 25 | Lion Air
      SEK 1,352
      28% off
      SEK 1,915 SEK 1,352
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Mon, Jan 4 | Lion Air
      SEK 1,355
      20% off
      SEK 1,687 SEK 1,355
    • SUB 3:10 PM
      2h 40m
      Nonstop
      MDC 6:50 PM
      Surabaya - Manado | Wed, Jan 6 | Lion Air
      SEK 1,357
      34% off
      SEK 2,061 SEK 1,357
    • SUB 1:00 PM
      17h 25m
      1 stop
      MDC 2:00 PM
      Surabaya - Manado | Sun, Nov 15 | Normal Airline
      Find more flights
      Find more flights

Displayed flight fares from Surabaya to Manado are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Surabaya Airport to Sam Ratulangi International Airport?

The cheapest airline flying from Surabaya Airport to Sam Ratulangi International Airport is Lion Air (from SEK 1,334) among 2 carriers operating this route. Based on Trip.com's latest 7-day flight data.
American Airlines logo American Airlines Frontier Airlines logo Frontier Airlines Delta Air Lines logo Delta Air Lines United Airlines logo United Airlines Alaska Airlines logo Alaska Airlines
Lion Air logo Lion Air Citilink logo Citilink

Trip.com Price Insights: Flights from Surabaya Airport to Sam Ratulangi International Airport

What is the cheapest month for one-way flights from Surabaya Airport to Sam Ratulangi International Airport?

Data is based on average one-way flight prices from Surabaya Airport to Sam Ratulangi International Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Surabaya Airport to Sam Ratulangi International Airport, the best time to buy is in January, with an average price of SEK 1,123. You’ll want to avoid June, when the average price can reach as high as SEK 1,625.

SEK 1,625
SEK 1,374
SEK 1,123
SEK 872
    Cheapest
  • SEK 1,356
    Nov
  • SEK 1,347
    Dec
  • SEK 1,123
    Jan
  • SEK 1,244
    Feb
  • SEK 1,145
    Mar
  • SEK 1,472
    Apr
  • SEK 1,491
    May
  • SEK 1,625
    Jun
  • SEK 1,501
    Jul
  • SEK 1,459
    Aug
  • SEK 1,445
    Sep
  • SEK 1,401
    Oct

What is the cheapest day of the week to fly from Surabaya Airport to Sam Ratulangi International Airport?

The data is based on the past 12 months and shows the average ticket prices from Surabaya Airport to Sam Ratulangi International Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Surabaya Airport to Sam Ratulangi International Airport is Saturday, with average fares typically lower than other days. You’ll want to avoid flying on Thursday, as ticket prices are usually the highest that day.

SEK 1,473
SEK 1,390
SEK 1,307
SEK 1,224
    Cheapest
  • SEK 1,384
    Mon
  • SEK 1,404
    Tue
  • SEK 1,362
    Wed
  • SEK 1,473
    Thu
  • SEK 1,355
    Fri
  • SEK 1,307
    Sat
  • SEK 1,419
    Sun

What is the flight schedule from Surabaya Airport to Sam Ratulangi International Airport?

Check the schedule for flights from Surabaya to Manado and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. JT748

    Surabaya Airport

    3:10 PM

    SUB

    2h 40m

    6:50 PM

    MDC

    S M T W T F S
    Search

  2. JT742

    Surabaya Airport

    5:05 AM

    SUB

    1h 30m

    Nonstop

    7:35 AM

    UPG

    S M T W T F S
    Search

  3. JT742

    Sultan Hasanuddin Airport

    9:10 AM

    UPG

    1h 45m

    Nonstop

    10:55 AM

    MDC

    S M T W T F S

  4. JT1780

    Surabaya Airport

    11:15 AM

    SUB

    1h 30m

    Nonstop

    1:45 PM

    UPG

    S M T W T F S
    Search

  5. JT1780

    Sultan Hasanuddin Airport

    5:35 PM

    UPG

    1h 45m

    Nonstop

    7:20 PM

    MDC

    S M T W T F S
Find more flights and airlines

FAQs for Surabaya Airport to Sam Ratulangi International Airport Flights

  • How long is the flight from Surabaya Airport to Sam Ratulangi International Airport?

    Surabaya Airport to Sam Ratulangi International Airport takes about 4 hours 22 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 3 daily flights from Surabaya Airport (SUB) to Sam Ratulangi International Airport (MDC).
  • The earliest flight from Surabaya Airport to Sam Ratulangi International Airport departs at 05:05, and the last departs at 15:10, with about 3 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Surabaya Airport (SUB) to Sam Ratulangi International Airport (MDC) is quite popular. Without considering departure times or holidays, tickets cost around SEK 1,898 in December, the most expensive month to book this route.
  • The earliest flight departs from Surabaya Airport (SUB) at 05:05 and arrives in Sam Ratulangi International Airport (MDC) at 10:55.
  • The latest flight departs from Surabaya Airport (SUB) at 17:30 and arrives in Sam Ratulangi International Airport (MDC) at 22:40.
    • The distance from Sam Ratulangi International Airport to downtown is about 11 km. It takes about 30 minutes by taxi.
  • Lion Air is a very popular airline operating an average of 587 flights per month.
  • One-way flights from Surabaya Airport to Sam Ratulangi International Airport currently start from SEK 1,334, and round-trip fares start from SEK 2,781. The current lowest fare is a Lion Air flight departing on Thu, Nov 19; prices may vary depending on availability.
  • Yes. Lion Air operate direct flights from Surabaya Airport to Sam Ratulangi International Airport, with an average flight time of 4 hours 26 minutes, and around 19 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Surabaya Airport to Sam Ratulangi International Airport is SEK 2,063. Prices may vary depending on the departure date, airline, and availability.
  • Lion Air are the most popular budget airlines flying from Surabaya Airport to Sam Ratulangi International Airport, with one-way fares starting from SEK 1,334. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Surabaya Airport to Sam Ratulangi International Airport operates around 15 weekly flights, mainly by Lion Air. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Surabaya Airport and Sam Ratulangi International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Popular Destinations

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.